
In Partnership With SelectHub

What is Jira?
JIRA Software is built for every member of your software team to plan, track, and release great software.
Company Details
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In Partnership With SelectHub
Jira Ratings
Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
89 Likeliness to Recommend
97 Plan to Renew
85 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+93 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Jira?
Pros
- Reliable
- Enables Productivity
- Respectful
- Performance Enhancing
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Collaboration
Workflow Management
Planning and Scheduling
Dependency and Milestone Tracking
Document Management
Hierarchical Task Management
Reporting
Resource Management
Retainer Management
Time & Expense Tracking
Email Synchronization & Tracking
Vendor Capability Ratings
Business Value Created
Quality of Features
Breadth of Features
Ease of Implementation
Ease of Data Integration
Ease of IT Administration
Product Strategy and Rate of Improvement
Ease of Customization
Availability and Quality of Training
Usability and Intuitiveness
Vendor Support
Also Featured in...
Jira Reviews
Petar M.
- Role: Information Technology
- Industry: Technology
- Involvement: IT Leader or Manager
Submitted Feb 2022
Ones the industry leader, now doesn't innovate
Likeliness to Recommend
What differentiates Jira from other similar products?
Most popular too, pretty much everybody has had experience with it. A lot of features. Very configurable workflows and task properties, but also can be quite confusing to do it.
What is your favorite aspect of this product?
I can configure it, the way I want to. Mostly.
What do you dislike most about this product?
Recent "innovation" has been all around new UI/UX, and every iteration has been worse than the previous one, The tool needs to catch up to modern workflow and ALM tools.
What recommendations would you give to someone considering this product?
Good for enterprise projects, for smaller ones, probably one of the modern tools would be a better fit.
Pros
- Security Protects
- Trustworthy
- Saves Time
- Respectful
Cons
- Slower Product Innovation
- Less Effective Service
- Inhibits Innovation
Please tell us why you think this review should be flagged.

Martha P.
- Role: Sales Marketing
- Industry: Manufacturing
- Involvement: End User of Application
Submitted Feb 2022
Optimizes business management of projects and task
Likeliness to Recommend
What differentiates Jira from other similar products?
This platform has a set of complete tools that provides optimal features for planning, task and project management, to ensure compliance with the goals set. It facilitates the synchronization of the work teams with the proposed strategies, with well-defined roadmaps. It allows the teams to visualize data in real time to verify that everything planned is fully complied with. It makes it possible for teams to have better coordination and offers the opportunity to increase the productivity of the company.
What is your favorite aspect of this product?
Jira has an easy-to-use user interface and extensive tracking capabilities that allow you to successfully meet your goals. It offers real-time reports with data that help organize and verify the correct completion of tasks. Supports automatic prioritization of work, creating greater fluidity in tackling tasks. It has the option to view and manage obstacles quickly and in real time. It's easy to add particular tasks to each milestone and the time management features are great.
What do you dislike most about this product?
You need to have your own tool for direct messages between team members. You need to incorporate customization features.
What recommendations would you give to someone considering this product?
I recommend the implementation of Jira for its extensive ability to develop strategic, agile and dynamic planning, with the participation of team members.
Pros
- Reliable
- Caring
- Respectful
- Fair
Please tell us why you think this review should be flagged.
Jason F.
- Role: Information Technology
- Industry: Technology
- Involvement: IT Leader or Manager
Submitted Feb 2022
Very easy interface and responsive
Likeliness to Recommend
What differentiates Jira from other similar products?
Features and easy interface.
What is your favorite aspect of this product?
The sheets make work simple to see, make due, and follow up on in a significant way. You can relegate work rapidly, see improvement, and move stories from the overabundance to the dynamic run in a couple of snaps. It permits me, as a Project Manager, to rapidly and effectively see how the group is treating, work, and make dashboards to show project partners and the board how the project is going.
What do you dislike most about this product?
JIRA is exceptionally adjustable, however that is one of a handful of the disadvantages. You can construct it any way you need. Sorting out what that way is that turns out best for your group can consume most of the day. Formats would be useful. Same goes for dashboards. It would be extraordinary to see some best practice models from different associations on how dashboards can be arranged, so that groups can begin seeing their improvement and the worth of the work they're accomplishing all the more quickly.
What recommendations would you give to someone considering this product?
We love JIRA, and it's vital for the manner in which we work. Assuming you're overseeing programming in an Agile, or even a Dev-Ops climate. JIRA is the business standard on purpose. JIRA will work on your work process in manners you haven't envisioned and change the manner in which you work. Emphasize rapidly, and simply begin utilizing it. You'll before long discover what highlights work for yourself and how to put together your sheets.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Please tell us why you think this review should be flagged.
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