ClickUp Customer Reviews 2025 | SoftwareReviews

ClickUp

Composite Score

9.0 /10

CX Score

9.2 /10

82 Reviews Write a Review

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What is ClickUp?

Build ClickUp into your own mission control center - small team or large team, simple workflows or complex workflows. One platform for everything. Bring everything together in one centralized place to manage all your productivity needs and track progress with custom Dashboards.

Company Details

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ClickUp Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on ClickUp.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

89 Likeliness to Recommend

100 Plan to Renew

86 Satisfaction of Cost Relative to Value

1
Since last award

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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+93 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love ClickUp?

2% Negative

3% Neutral

95% Positive

Pros

Reliable
Respectful
Enables Productivity
Fair

Feature Ratings

Average 90

Task Assignment

Task Status

List Tasks

Task Prioritization

Due Dates

Add Attachments

Task Categorization

Task Reporting

Add Notes

Calendar View

Automated Workflow

Vendor Capability Ratings

Average 83

Business Value Created

Quality of Features

Breadth of Features

Ease of Implementation

Ease of IT Administration

Ease of Customization

Ease of Data Integration

Product Strategy and Rate of Improvement

Usability and Intuitiveness

Vendor Support

Availability and Quality of Training

Also Featured in...

Product Management

Score 9.1

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Project Management - Enterprise

Score 9.0

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Objectives and Key Results

Score 8.8

View ClickUp in this category (opens in a new tab)

AI Content Creation and Optimization

Score 8.3

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ClickUp Reviews

Amy S.

Role: Information Technology
Industry: Technology
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Apr 2025

Everything i need in one place.

Likeliness to Recommend

9 /10

What differentiates ClickUp from other similar products?

Magnificent with ClickApps.

What is your favorite aspect of this product?

Insanely effective for customization which suit exactly what you need.

What do you dislike most about this product?

User interface is great and navigate.

What recommendations would you give to someone considering this product?

Incredibly cool with customization for tweaking anything you like like views and workflows.

Pros

Helps Innovate
Continually Improving Product
Reliable
Performance Enhancing

David U.

Role: Information Technology
Industry: Technology
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Apr 2025

Feature-Packed and Flexible.

Likeliness to Recommend

9 /10

What differentiates ClickUp from other similar products?

ClickUp stands out from other similar products because of its all-in-one flexibility. Unlike tools that focus only on task management or docs, ClickUp combines tasks, docs, goals, time tracking, chat, and automation—all in one platform. It’s highly customizable, so teams can build workflows that fit exactly how they work, rather than adjusting to the tool. Plus, its pricing is competitive for the amount of functionality it offers.

What is your favorite aspect of this product?

My favorite aspect of ClickUp is its customizability. You can tailor everything—views, statuses, fields, automations—to match your workflow perfectly. It adapts to you, not the other way around.

What do you dislike most about this product?

What I dislike most about ClickUp is that it can feel overwhelming at first. There are so many features and settings that the learning curve can be steep, especially for new users or smaller teams.

What recommendations would you give to someone considering this product?

Start simple—don’t try to use every feature right away. Focus on the basics, like task management and views, then gradually explore automations, docs, and integrations as your team gets more comfortable. Also, take advantage of their templates and help docs—they make onboarding much easier.

Pros

Efficient Service
Inspires Innovation
Respectful
Acts with Integrity

Tyler H.

Role: Sales Marketing
Industry: Technology
Involvement: Business Leader or Manager

Validated Review

Verified Reviewer

Submitted Mar 2025

A Key tool for Project and Task Management

Likeliness to Recommend

7 /10

What differentiates ClickUp from other similar products?

Click-up is the leader in the project management software space and is usually the first to roll out new features which is then followed by their competitors.

What is your favorite aspect of this product?

I like the ability to set automations and alerts to announce the project/task status and also raise flags with others who are not involved in the day to day but need to be kept informed.

What do you dislike most about this product?

There are things about every project management software that are not perfect or that you wish it had because others do. I which this had a Digital Asset Management function to easily manage marketing assets in an easy to view and sort manner.

What recommendations would you give to someone considering this product?

Do your research and choose the tool that will be the most tailored to your needs. Don't just focus on the features but focus on how they solve your pain points.

Pros

Reliable
Enables Productivity
Effective Service
Caring

ClickUp

What is ClickUp?

Company Details

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Awards & Recognition

ClickUp Ratings

89 Likeliness to Recommend

100 Plan to Renew

86 Satisfaction of Cost Relative to Value

1 Since last award

Emotional Footprint Overview

+93 Net Emotional Footprint

How much do users love ClickUp?

Pros

Feature Ratings Average rating of all product features, some of which may not be shown below

Task Assignment Ability to see task assignee

Task Status Ability to display current status of tasks

List Tasks Display outstanding tasks

Task Prioritization Ability to assign a priority to tasks.

Due Dates Ability to track due dates of tasks

Add Attachments Ability to add attachments for tasks

Task Categorization Ability to categorize tasks

Task Reporting Reporting available on time to complete tasks, task throughput, tasks per resource, etc.

Add Notes Ability to add free form notes to tasks

Calendar View See tasks by due date in calendar view or Gantt view

Automated Workflow Workflow based on events.

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Also Featured in...

Product Management

Project Management - Enterprise

Objectives and Key Results

AI Content Creation and Optimization

ClickUp Reviews

Amy S.

Everything i need in one place.

Likeliness to Recommend

Pros

David U.

Feature-Packed and Flexible.

Likeliness to Recommend

Pros

Tyler H.

A Key tool for Project and Task Management

Likeliness to Recommend

Pros

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Feature Ratings

Task Assignment

Task Status

List Tasks

Task Prioritization

Due Dates

Add Attachments

Task Categorization

Task Reporting

Add Notes

Calendar View

Automated Workflow

Vendor Capability Ratings

Business Value Created

Quality of Features

Breadth of Features

Ease of Implementation

Ease of IT Administration

Ease of Customization

Ease of Data Integration

Product Strategy and Rate of Improvement

Usability and Intuitiveness

Vendor Support

Availability and Quality of Training