
What is ClickUp?
Build ClickUp into your own mission control center - small team or large team, simple workflows or complex workflows. One platform for everything. Bring everything together in one centralized place to manage all your productivity needs and track progress with custom Dashboards.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
89 Likeliness to Recommend
95 Plan to Renew
2
Since last award
87 Satisfaction of Cost Relative to Value
1
Since last award
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+92 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love ClickUp?
Pros
- Helps Innovate
- Reliable
- Enables Productivity
- Efficient Service
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Task Management
Collaboration
Conversations & Feedback
Real-Time Visualization
Milestones/Calendar Tracking
Templates
Check-ins and Reviews
Goal Setting
API Integration
OKR Alignment
Dashboards and Reporting
Vendor Capability Ratings
Business Value Created
Breadth of Features
Quality of Features
Product Strategy and Rate of Improvement
Ease of Implementation
Ease of Customization
Usability and Intuitiveness
Ease of Data Integration
Vendor Support
Ease of IT Administration
Availability and Quality of Training
Also Featured in...
Product Management
Score 9.1
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Project Management - Enterprise
Score 9.0
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Task Management
Score 8.9
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AI Content Creation and Optimization
Score 8.3
View ClickUp in this category (opens in a new tab)
ClickUp Reviews

Tyler H.
- Role: Sales Marketing
- Industry: Technology
- Involvement: Business Leader or Manager
Submitted Mar 2025
A Key tool for Project and Task Management
Likeliness to Recommend
What differentiates ClickUp from other similar products?
Click-up is the leader in the project management software space and is usually the first to roll out new features which is then followed by their competitors.
What is your favorite aspect of this product?
I like the ability to set automations and alerts to announce the project/task status and also raise flags with others who are not involved in the day to day but need to be kept informed.
What do you dislike most about this product?
There are things about every project management software that are not perfect or that you wish it had because others do. I which this had a Digital Asset Management function to easily manage marketing assets in an easy to view and sort manner.
What recommendations would you give to someone considering this product?
Do your research and choose the tool that will be the most tailored to your needs. Don't just focus on the features but focus on how they solve your pain points.
Pros
- Reliable
- Enables Productivity
- Effective Service
- Caring
Please tell us why you think this review should be flagged.

Isabella G.
- Role: Sales Marketing
- Industry: Banking
- Involvement: End User of Application
Submitted Jan 2025
A Complete Campaign Command Center
Likeliness to Recommend
What differentiates ClickUp from other similar products?
Spaces in ClickUp allow you to create tailored processes, all based on your team. Running a flash sale? Design an environment that features implementation of time options, stock timekeepers, and social analytics. The “Everything View” must be one of the smartest UI designs; they all place tasks, documents, and even KPIs in a single list scrollable by default. Plus, the built-in time tracker shames Toggle with its simplicity.
What is your favorite aspect of this product?
This board's professionalism features such as switching from Kanban, Gantt, and calendar views without losing previous data. For performance marketers, the goal tracking templates are a treasure, as they automatically work out the ROI based on ad spend and conversions. And with the Chrome extension, you can transform any web page into a task. Found a competitor's ad? Save it to ClickUp in as little as two clicks.
What do you dislike most about this product?
The learning curve isn't steep. Despite the fact, I found myself still learning about features hidden in submenus even after half a year. Also, notifications can overwhelm: Of course, there are notifications like “Task updated!” “Comment added!” or “Someone breathed near your project!” Switching them off is as exhilarating as a bomb disposal man disarming a dangerous explosive device.
What recommendations would you give to someone considering this product?
I even tried ClickUp for a Black Friday last year when we had 200 tasks, 15 collaborators, and about zero amount of sanity left. However, when the CMO suddenly requested a promo video the night before the deadline, ClickUp's dependency notifications reminded me that we didn't have enough time before the site would go live. However, one thing that I still remember and won't forgive was when it somehow managed to synchronize 50 similar tasks.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Please tell us why you think this review should be flagged.

Kiragu M.
- Role: Information Technology
- Industry: Telecommunications
- Involvement: Business Leader or Manager
Submitted Nov 2024
Their introductory snippets are top-notch.
Likeliness to Recommend
What differentiates ClickUp from other similar products?
ClickUp offers a wide range of views (List, Board, Gantt, Calendar, Timeline, Mind Map, and more) that allow teams to visualize their work in ways that make the most sense for them.
What is your favorite aspect of this product?
The ability to tailor almost every feature—such as custom fields, statuses, automations, and views—means you can adapt it to suit any workflow, whether for agile development, content planning, sales pipelines, or personal task management.
What do you dislike most about this product?
Performance issues can be a concern, especially their Linux Desktop app. This issue becomes more noticeable when switching between different views or accessing detailed project data.
What recommendations would you give to someone considering this product?
ClickUp has a lot of features, so take the time to go through its tutorials, knowledge base, and support materials to get familiar with its capabilities.
Pros
- Trustworthy
- Inspires Innovation
- Helps Innovate
- Reliable
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