What is ClickUp?

Build ClickUp into your own mission control center - small team or large team, simple workflows or complex workflows. One platform for everything. Bring everything together in one centralized place to manage all your productivity needs and track progress with custom Dashboards.

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Awards & Recognition

ClickUp won the following awards in the Objectives and Key Results category

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ClickUp Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on ClickUp.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

89 Likeliness to Recommend

95 Plan to Renew

2
Since last award

87 Satisfaction of Cost Relative to Value

1
Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+92 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love ClickUp?

2% Negative
6% Neutral
92% Positive

Pros

  • Helps Innovate
  • Reliable
  • Enables Productivity
  • Efficient Service

Feature Ratings

Average 85

Task Management

92

Collaboration

88

Conversations & Feedback

87

Real-Time Visualization

87

Milestones/Calendar Tracking

86

Templates

84

Check-ins and Reviews

83

Goal Setting

82

API Integration

81

OKR Alignment

81

Dashboards and Reporting

80

Vendor Capability Ratings

Average 80

Business Value Created

86

Breadth of Features

86

Quality of Features

85

Product Strategy and Rate of Improvement

82

Ease of Implementation

81

Ease of Customization

80

Usability and Intuitiveness

79

Ease of Data Integration

78

Vendor Support

77

Ease of IT Administration

76

Availability and Quality of Training

72

ClickUp Reviews

Tyler H.

  • Role: Sales Marketing
  • Industry: Technology
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Mar 2025

A Key tool for Project and Task Management

Likeliness to Recommend

7 /10

What differentiates ClickUp from other similar products?

Click-up is the leader in the project management software space and is usually the first to roll out new features which is then followed by their competitors.

What is your favorite aspect of this product?

I like the ability to set automations and alerts to announce the project/task status and also raise flags with others who are not involved in the day to day but need to be kept informed.

What do you dislike most about this product?

There are things about every project management software that are not perfect or that you wish it had because others do. I which this had a Digital Asset Management function to easily manage marketing assets in an easy to view and sort manner.

What recommendations would you give to someone considering this product?

Do your research and choose the tool that will be the most tailored to your needs. Don't just focus on the features but focus on how they solve your pain points.

Pros

  • Reliable
  • Enables Productivity
  • Effective Service
  • Caring

Isabella G.

  • Role: Sales Marketing
  • Industry: Banking
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jan 2025

A Complete Campaign Command Center

Likeliness to Recommend

8 /10

What differentiates ClickUp from other similar products?

Spaces in ClickUp allow you to create tailored processes, all based on your team. Running a flash sale? Design an environment that features implementation of time options, stock timekeepers, and social analytics. The “Everything View” must be one of the smartest UI designs; they all place tasks, documents, and even KPIs in a single list scrollable by default. Plus, the built-in time tracker shames Toggle with its simplicity.

What is your favorite aspect of this product?

This board's professionalism features such as switching from Kanban, Gantt, and calendar views without losing previous data. For performance marketers, the goal tracking templates are a treasure, as they automatically work out the ROI based on ad spend and conversions. And with the Chrome extension, you can transform any web page into a task. Found a competitor's ad? Save it to ClickUp in as little as two clicks.

What do you dislike most about this product?

The learning curve isn't steep. Despite the fact, I found myself still learning about features hidden in submenus even after half a year. Also, notifications can overwhelm: Of course, there are notifications like “Task updated!” “Comment added!” or “Someone breathed near your project!” Switching them off is as exhilarating as a bomb disposal man disarming a dangerous explosive device.

What recommendations would you give to someone considering this product?

I even tried ClickUp for a Black Friday last year when we had 200 tasks, 15 collaborators, and about zero amount of sanity left. However, when the CMO suddenly requested a promo video the night before the deadline, ClickUp's dependency notifications reminded me that we didn't have enough time before the site would go live. However, one thing that I still remember and won't forgive was when it somehow managed to synchronize 50 similar tasks.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Kiragu M.

  • Role: Information Technology
  • Industry: Telecommunications
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Nov 2024

Their introductory snippets are top-notch.

Likeliness to Recommend

9 /10

What differentiates ClickUp from other similar products?

ClickUp offers a wide range of views (List, Board, Gantt, Calendar, Timeline, Mind Map, and more) that allow teams to visualize their work in ways that make the most sense for them.

What is your favorite aspect of this product?

The ability to tailor almost every feature—such as custom fields, statuses, automations, and views—means you can adapt it to suit any workflow, whether for agile development, content planning, sales pipelines, or personal task management.

What do you dislike most about this product?

Performance issues can be a concern, especially their Linux Desktop app. This issue becomes more noticeable when switching between different views or accessing detailed project data.

What recommendations would you give to someone considering this product?

ClickUp has a lot of features, so take the time to go through its tutorials, knowledge base, and support materials to get familiar with its capabilities.

Pros

  • Trustworthy
  • Inspires Innovation
  • Helps Innovate
  • Reliable

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