ClickUp Logo
ClickUp Logo
ClickUp

ClickUp

Composite Score
8.3 /10
CX Score
8.6 /10

What is ClickUp?

Build ClickUp into your own mission control center - small team or large team, simple workflows or complex workflows. One platform for everything. Bring everything together in one centralized place to manage all your productivity needs and track progress with custom Dashboards.

Company Details


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Awards & Recognition

ClickUp won the following awards in the AI Content Creation and Optimization category

ClickUp Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on ClickUp.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

90 Likeliness to Recommend

93 Plan to Renew

87 Satisfaction of Cost Relative to Value

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Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+98 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love ClickUp?

0% Negative
0% Neutral
100% Positive

Pros

  • Continually Improving Product
  • Reliable
  • Performance Enhancing
  • Enables Productivity

Feature Ratings

Average 85

Data Analysis

93

Grammar and Spellcheck

89

Artificial Intelligence and Natural Language Processing

87

Text-To-Image

87

Content Editor

86

Customization

86

Search Engine Optimization

86

Image and Video Generation

85

Translation

84

Content Summarization

82

Data Protection and Security

82

Vendor Capability Ratings

Average 86

Usability and Intuitiveness

90

Ease of Implementation

89

Business Value Created

88

Quality of Features

87

Ease of IT Administration

86

Ease of Data Integration

86

Ease of Customization

85

Breadth of Features

85

Vendor Support

83

Availability and Quality of Training

83

Product Strategy and Rate of Improvement

82

ClickUp Reviews

Ebubechukwu N.

  • Role: Information Technology
  • Industry: Other
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jan 2025

Powerful and versatile, but room for improvement.

Likeliness to Recommend

7 /10

What differentiates ClickUp from other similar products?

Comprehensive features, customization, and an all-in-one platform for project management.

What is your favorite aspect of this product?

The ability to centralize tasks, timelines, and collaboration in a highly customizable workspace.

What do you dislike most about this product?

The occasional steep learning curve and the overwhelming number of features can make onboarding challenging.

What recommendations would you give to someone considering this product?

Take advantage of the free trial to explore its features fully. Focus on customizing it to your workflow and start with basic functionalities before diving into advanced options. Training or tutorials can ease the learning curve.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Vidal F.

  • Role: Consultant
  • Industry: Education
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Dec 2024

ClickUp is an incredibly versatile project

Likeliness to Recommend

7 /10

What differentiates ClickUp from other similar products?

ClickUp distinguishes itself from other project management tools through its all-in-one platform that combines task management, document collaboration, goal tracking, and time management features. Unlike many competitors, ClickUp offers extensive customization options, allowing users to tailor workflows to their specific needs. Additionally, its user-friendly interface, coupled with robust integrations with various applications, enhances productivity and collaboration.

What is your favorite aspect of this product?

My favorite aspect of the ClickUp product is its versatility, allowing for seamless task management and collaboration across different projects, which enhances productivity.

What do you dislike most about this product?

Some features need to be updated

What recommendations would you give to someone considering this product?

I would tell them to test different products and ask for a test account

Pros

  • Helps Innovate
  • Unique Features
  • Caring
  • Generous Negotitation

Manokh H.

  • Role: Information Technology
  • Industry: Engineering
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Nov 2024

It is a very good product.

Likeliness to Recommend

10 /10

What differentiates ClickUp from other similar products?

ClickUp is unique because it brings everything—task management, time tracking, goal setting, and team communication—together in one place, so you don’t need to juggle multiple tools. It’s also incredibly flexible, allowing you to set up workflows and views like lists, boards, Gantt charts, or calendars to match your style of working. With affordable pricing and a solid free plan, it’s a practical choice for teams big and small looking to streamline their work.

What is your favorite aspect of this product?

What I really love about ClickUp is its fantastic flexibility. It allows you to customise workflows, views, and dashboards to match your team’s needs, making project management a breeze. Whether you prefer working with lists, boards, or Gantt charts, ClickUp lets you set things up in a way that feels right for you. Plus, having everything in one place—from task assignments to team communication—means you don’t have to juggle multiple tools, which really helps with productivity. This adaptability truly makes it easier for teams to collaborate effectively and stay organised.

What do you dislike most about this product?

I like this product. No dislike for this product from my side.

What recommendations would you give to someone considering this product?

1. Explore the Features 2. Start with Templates 3. Customize Your Workspace 4. Utilise Integrations 5. Invest Time in Training 6. Stay Organised 7. Engage with the Community

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

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