What is ClickUp?

Build ClickUp into your own mission control center - small team or large team, simple workflows or complex workflows. One platform for everything. Bring everything together in one centralized place to manage all your productivity needs and track progress with custom Dashboards.

Company Details


Need Assistance?

We're here to help you with understanding our reports and the data inside to help you make decisions.

Get Assistance

Awards & Recognition

ClickUp won the following awards in the Task Management category

ClickUp Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on ClickUp.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

89 Likeliness to Recommend

100 Plan to Renew

86 Satisfaction of Cost Relative to Value

1
Since last award


{y}
{name}

Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+93 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love ClickUp?

2% Negative
3% Neutral
95% Positive

Pros

  • Reliable
  • Respectful
  • Enables Productivity
  • Fair

Feature Ratings

Average 90

Task Assignment

92

Task Status

92

List Tasks

91

Task Prioritization

90

Due Dates

89

Add Attachments

88

Task Categorization

88

Task Reporting

87

Add Notes

87

Calendar View

86

Automated Workflow

86

Vendor Capability Ratings

Average 83

Business Value Created

88

Quality of Features

85

Breadth of Features

84

Ease of Implementation

84

Ease of IT Administration

84

Ease of Customization

84

Ease of Data Integration

84

Product Strategy and Rate of Improvement

80

Usability and Intuitiveness

80

Vendor Support

80

Availability and Quality of Training

79

ClickUp Reviews

Naomi A.

  • Role: Information Technology
  • Industry: Finance
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jan 2025

Awesome Product

Likeliness to Recommend

10 /10

What differentiates ClickUp from other similar products?

Customizable reporting dashboards Strong security certifications24/7 live chat support available

What is your favorite aspect of this product?

ClickUp offers a ton of advanced features that enable real-time and unsynchronized collaboration

What do you dislike most about this product?

It can feel overwhelming:

What recommendations would you give to someone considering this product?

ClickUp does have a slightly steeper learning curve than its competitors

Pros

  • Helps Innovate
  • Reliable
  • Performance Enhancing
  • Enables Productivity

Allen C.

  • Role: Sales Marketing
  • Industry: Healthcare
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jan 2025

From Words to Workflows

Likeliness to Recommend

7 /10

What differentiates ClickUp from other similar products?

ClickUp sets itself apart with its comprehensive platform that brings together task management, time tracking, documentation, and team collaboration tools. One of its most impressive features is its extensive customization options, which include various views such as List, Board, Gantt, and Calendar, as well as adaptable statuses and workflows designed for any team. The platform is also very cost-effective, providing robust functionality even in its free plan, making it perfect for individuals and small teams.

What is your favorite aspect of this product?

One of the standout features of ClickUp is its remarkable versatility and customization options. The platform provides a wide range of features, including multiple task views (List, Board, Gantt, Calendar), customizable workflows, and integrations with various tools, enabling teams to adapt their experience to fit specific needs. Tools for goal tracking, time management, and automation help streamline complex projects, while the documentation and real-time collaboration features promote effective teamwork.

What do you dislike most about this product?

Prices can sometimes feel a bit steep. The integrations work fine, but I found myself going back and forth through the documentation when I tried using Clickup and Slack, which should have been straightforward. It would be more useful to create tickets from regular messages instead of only messages within a thread, which isn't possible. The Gantt chart barely functions, and the schedules don’t even roll up to parent tasks, so the basic features are either missing or very limited, making rescheduling a challenge. It's important to look at how MS Project manages scheduling, user access, and licensing if you want to stay competitive.

What recommendations would you give to someone considering this product?

If you're thinking about using ClickUp, it's a good idea to start with the free plan to get a feel for its wide range of features, such as task management, various views, and integrations. You can tailor workflows to match your team's needs and try out different views like List, Board, Gantt, and Calendar to see which one you prefer. Take advantage of ClickUp’s templates to save time, and connect it with tools like Slack or Google Drive for smoother collaboration.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Muhammad L.

  • Role: Student Academic
  • Industry: Engineering
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted Nov 2024

Features are Disappointing!

Likeliness to Recommend

8 /10

What differentiates ClickUp from other similar products?

I did not find any practical difference or set of unique features that only clickup provides. Its like any other project management tool and may even lack in some functionalities like it does not provide PLM support.

What is your favorite aspect of this product?

Its mostly free for a small team, with some locked features in the free version but nothing that is super important.

What do you dislike most about this product?

Lack of features and usability. It isn't the most intuitive to use software.

What recommendations would you give to someone considering this product?

I would reccomend to try the free version and do try other products as well before finalizing on it,

Pros

  • Continually Improving Product
  • Inspires Innovation
  • Includes Product Enhancements
  • Security Protects

Most Popular ClickUp Comparisons