
What is ClickUp?
Build ClickUp into your own mission control center - small team or large team, simple workflows or complex workflows. One platform for everything. Bring everything together in one centralized place to manage all your productivity needs and track progress with custom Dashboards.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
89 Likeliness to Recommend
100 Plan to Renew
86 Satisfaction of Cost Relative to Value
1
Since last award
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+93 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love ClickUp?
Pros
- Reliable
- Respectful
- Enables Productivity
- Fair
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Task Assignment
Task Status
List Tasks
Task Prioritization
Due Dates
Add Attachments
Task Categorization
Task Reporting
Add Notes
Calendar View
Automated Workflow
Vendor Capability Ratings
Business Value Created
Quality of Features
Breadth of Features
Ease of Implementation
Ease of IT Administration
Ease of Customization
Ease of Data Integration
Product Strategy and Rate of Improvement
Usability and Intuitiveness
Vendor Support
Availability and Quality of Training
Also Featured in...
Product Management
Score 9.1
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Project Management - Enterprise
Score 9.0
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Objectives and Key Results
Score 8.8
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AI Content Creation and Optimization
Score 8.3
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ClickUp Reviews

Naomi A.
- Role: Information Technology
- Industry: Finance
- Involvement: End User of Application
Submitted Jan 2025
Awesome Product
Likeliness to Recommend
What differentiates ClickUp from other similar products?
Customizable reporting dashboards Strong security certifications24/7 live chat support available
What is your favorite aspect of this product?
ClickUp offers a ton of advanced features that enable real-time and unsynchronized collaboration
What do you dislike most about this product?
It can feel overwhelming:
What recommendations would you give to someone considering this product?
ClickUp does have a slightly steeper learning curve than its competitors
Pros
- Helps Innovate
- Reliable
- Performance Enhancing
- Enables Productivity
Please tell us why you think this review should be flagged.

Allen C.
- Role: Sales Marketing
- Industry: Healthcare
- Involvement: End User of Application
Submitted Jan 2025
From Words to Workflows
Likeliness to Recommend
What differentiates ClickUp from other similar products?
ClickUp sets itself apart with its comprehensive platform that brings together task management, time tracking, documentation, and team collaboration tools. One of its most impressive features is its extensive customization options, which include various views such as List, Board, Gantt, and Calendar, as well as adaptable statuses and workflows designed for any team. The platform is also very cost-effective, providing robust functionality even in its free plan, making it perfect for individuals and small teams.
What is your favorite aspect of this product?
One of the standout features of ClickUp is its remarkable versatility and customization options. The platform provides a wide range of features, including multiple task views (List, Board, Gantt, Calendar), customizable workflows, and integrations with various tools, enabling teams to adapt their experience to fit specific needs. Tools for goal tracking, time management, and automation help streamline complex projects, while the documentation and real-time collaboration features promote effective teamwork.
What do you dislike most about this product?
Prices can sometimes feel a bit steep. The integrations work fine, but I found myself going back and forth through the documentation when I tried using Clickup and Slack, which should have been straightforward. It would be more useful to create tickets from regular messages instead of only messages within a thread, which isn't possible. The Gantt chart barely functions, and the schedules don’t even roll up to parent tasks, so the basic features are either missing or very limited, making rescheduling a challenge. It's important to look at how MS Project manages scheduling, user access, and licensing if you want to stay competitive.
What recommendations would you give to someone considering this product?
If you're thinking about using ClickUp, it's a good idea to start with the free plan to get a feel for its wide range of features, such as task management, various views, and integrations. You can tailor workflows to match your team's needs and try out different views like List, Board, Gantt, and Calendar to see which one you prefer. Take advantage of ClickUp’s templates to save time, and connect it with tools like Slack or Google Drive for smoother collaboration.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Please tell us why you think this review should be flagged.

Muhammad L.
- Role: Student Academic
- Industry: Engineering
- Involvement: IT Development, Integration, and Administration
Submitted Nov 2024
Features are Disappointing!
Likeliness to Recommend
What differentiates ClickUp from other similar products?
I did not find any practical difference or set of unique features that only clickup provides. Its like any other project management tool and may even lack in some functionalities like it does not provide PLM support.
What is your favorite aspect of this product?
Its mostly free for a small team, with some locked features in the free version but nothing that is super important.
What do you dislike most about this product?
Lack of features and usability. It isn't the most intuitive to use software.
What recommendations would you give to someone considering this product?
I would reccomend to try the free version and do try other products as well before finalizing on it,
Pros
- Continually Improving Product
- Inspires Innovation
- Includes Product Enhancements
- Security Protects
Please tell us why you think this review should be flagged.
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