ClickUp Customer Reviews 2025 | SoftwareReviews

ClickUp

Composite Score

9.0 /10

CX Score

9.2 /10

82 Reviews Write a Review

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What is ClickUp?

Build ClickUp into your own mission control center - small team or large team, simple workflows or complex workflows. One platform for everything. Bring everything together in one centralized place to manage all your productivity needs and track progress with custom Dashboards.

Company Details

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ClickUp Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on ClickUp.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

89 Likeliness to Recommend

100 Plan to Renew

86 Satisfaction of Cost Relative to Value

1
Since last award

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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+93 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love ClickUp?

2% Negative

3% Neutral

95% Positive

Pros

Reliable
Respectful
Enables Productivity
Fair

Feature Ratings

Average 90

Task Assignment

Task Status

List Tasks

Task Prioritization

Due Dates

Add Attachments

Task Categorization

Task Reporting

Add Notes

Calendar View

Automated Workflow

Vendor Capability Ratings

Average 83

Business Value Created

Quality of Features

Breadth of Features

Ease of Implementation

Ease of IT Administration

Ease of Customization

Ease of Data Integration

Product Strategy and Rate of Improvement

Usability and Intuitiveness

Vendor Support

Availability and Quality of Training

Also Featured in...

Product Management

Score 9.1

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Project Management - Enterprise

Score 9.0

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Objectives and Key Results

Score 8.8

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AI Content Creation and Optimization

Score 8.3

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ClickUp Reviews

Bruno S.

Role: Information Technology
Industry: Technology
Involvement: IT Development, Integration, and Administration

Validated Review

Verified Reviewer

Submitted Oct 2024

Easy to use, have many widgets, family interface

Likeliness to Recommend

10 /10

What differentiates ClickUp from other similar products?

Friendly interface and easy to management tasks

What is your favorite aspect of this product?

Management tasks and OKR

What do you dislike most about this product?

Have many widgets that i dont use

What recommendations would you give to someone considering this product?

Facilities and friendly interface, easy to use and a perfect software for management tasks and OKR

Pros

Continually Improving Product
Reliable
Performance Enhancing
Enables Productivity

Tâmara L.

Role: Information Technology
Industry: Technology
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Sep 2024

Impressive features and seamless integration.

Likeliness to Recommend

10 /10

What differentiates ClickUp from other similar products?

ClickUp stands out with its comprehensive features, high customization, and affordability. It integrates task management, time tracking, and document sharing in one platform, reducing the need for multiple tools. Continuous updates keep it ahead of competitors.

What is your favorite aspect of this product?

My favorite aspect of ClickUp is its customization capabilities. The ability to tailor workflows, statuses, and views to fit specific project needs makes it incredibly versatile and user-friendly.

What do you dislike most about this product?

The most frustrating aspect of ClickUp for me was its steep learning curve. When I first started using it, the extensive features were overwhelming, and it took me quite a bit of time to get comfortable with all the functionalities.

What recommendations would you give to someone considering this product?

If you’re considering ClickUp, I highly recommend it for its versatility and powerful features. It’s perfect for organizing tasks, projects, and workflows efficiently. Plus, the integrations with other tools make it a seamless addition to any tech stack.

Pros

Helps Innovate
Continually Improving Product
Reliable
Performance Enhancing

Christopher C.

Role: Human Resources
Industry: Entertainment
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Feb 2024

Flexible and easy-to-use project management tool

Likeliness to Recommend

9 /10

What differentiates ClickUp from other similar products?

Clickup is highly customizable and has an easy to use interface. Little configuration was required for the out-of-the-box solution and the user interface is quite simple. I really like how different team members can work on different tasks at once; This cannot be achieved with some of the competing programs.

What is your favorite aspect of this product?

The ability to centralize tracking of client information and tasks is a huge boon to our business. Here at our virtual assistant agency, we use ClickUp for all of our clients' and staff's data onboarding and monitoring needs. We can get anything we need here.

What do you dislike most about this product?

My only complaint with ClickUp is that, depending on your tastes, there isn't a very standard way to modify specific settings. If we could apply all of our column customizations to the same folders, that would be great.

What recommendations would you give to someone considering this product?

As a company, we rely on ClickUp to manage our customer data and team assignments. It's pretty easy to use and is a fantastic tool for document storage and workflow tracking.

Pros

Helps Innovate
Enables Productivity
Unique Features
Efficient Service

ClickUp

What is ClickUp?

Company Details

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Awards & Recognition

ClickUp Ratings

89 Likeliness to Recommend

100 Plan to Renew

86 Satisfaction of Cost Relative to Value

1 Since last award

Emotional Footprint Overview

+93 Net Emotional Footprint

How much do users love ClickUp?

Pros

Feature Ratings Average rating of all product features, some of which may not be shown below

Task Assignment Ability to see task assignee

Task Status Ability to display current status of tasks

List Tasks Display outstanding tasks

Task Prioritization Ability to assign a priority to tasks.

Due Dates Ability to track due dates of tasks

Add Attachments Ability to add attachments for tasks

Task Categorization Ability to categorize tasks

Task Reporting Reporting available on time to complete tasks, task throughput, tasks per resource, etc.

Add Notes Ability to add free form notes to tasks

Calendar View See tasks by due date in calendar view or Gantt view

Automated Workflow Workflow based on events.

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Also Featured in...

Product Management

Project Management - Enterprise

Objectives and Key Results

AI Content Creation and Optimization

ClickUp Reviews

Bruno S.

Easy to use, have many widgets, family interface

Likeliness to Recommend

Pros

Tâmara L.

Impressive features and seamless integration.

Likeliness to Recommend

Pros

Christopher C.

Flexible and easy-to-use project management tool

Likeliness to Recommend

Pros

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1
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Feature Ratings

Task Assignment

Task Status

List Tasks

Task Prioritization

Due Dates

Add Attachments

Task Categorization

Task Reporting

Add Notes

Calendar View

Automated Workflow

Vendor Capability Ratings

Business Value Created

Quality of Features

Breadth of Features

Ease of Implementation

Ease of IT Administration

Ease of Customization

Ease of Data Integration

Product Strategy and Rate of Improvement

Usability and Intuitiveness

Vendor Support

Availability and Quality of Training