ClickUp Customer Reviews 2025 | Task Management

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ClickUp

Composite Score

9.0 /10

CX Score

9.2 /10

89 Reviews Write a Review

Claim Software

What is ClickUp?

Build ClickUp into your own mission control center - small team or large team, simple workflows or complex workflows. One platform for everything. Bring everything together in one centralized place to manage all your productivity needs and track progress with custom Dashboards.

Company Details

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ClickUp Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on ClickUp.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

89 Likeliness to Recommend

100 Plan to Renew

86 Satisfaction of Cost Relative to Value

1
Since last award

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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+93 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love ClickUp?

2% Negative

4% Neutral

94% Positive

Pros

Reliable
Respectful
Enables Productivity
Fair

Feature Ratings

Average 90

Task Assignment

List Tasks

Task Status

Task Prioritization

Due Dates

Add Attachments

Task Categorization

Task Reporting

Calendar View

Add Notes

Automated Workflow

Vendor Capability Ratings

Average 83

Business Value Created

Quality of Features

Breadth of Features

Ease of IT Administration

Ease of Customization

Ease of Data Integration

Ease of Implementation

Product Strategy and Rate of Improvement

Usability and Intuitiveness

Vendor Support

Availability and Quality of Training

Also Featured in...

Product Management

Score 9.1

View ClickUp in this category (opens in a new tab)

Project Management - Enterprise

Score 9.0

View ClickUp in this category (opens in a new tab)

Objectives and Key Results

Score 8.8

View ClickUp in this category (opens in a new tab)

AI Content Creation and Optimization

Score 8.6

View ClickUp in this category (opens in a new tab)

ClickUp Reviews

Felix K.

Role: Information Technology
Industry: Technology
Involvement: IT Development, Integration, and Administration

Validated Review

Verified Reviewer

Submitted Jan 2024

ClickUp - A recommendable project management tool

Likeliness to Recommend

7 /10

What differentiates ClickUp from other similar products?

It supports a wide range of integration tools for better performance, such as Calendar, Slack, and other daily drivers.

What is your favorite aspect of this product?

1. The free version includes practically all of the useful features. 2. Their support crew is always ready to assist. 3. The reminder functionality is quite useful. It assists us with the proactive work that needs to be done monthly, weekly, or daily. 4. It's quite simple to track project progress. Participants in the project can simply leave notes under the task. 5. It's easy to customize the displays, tasks, and general custom fields.

What do you dislike most about this product?

!. The notifications and reminders can become quite annoying at times, although you can customize them. 2. As your Organizations grows and more workspaces and projects are created, the interface can become overwhelming and hard to keep track of. 3. The Mobile app could be improved to offer the same functionalities as the web version

What recommendations would you give to someone considering this product?

Almost perfect for tool for project and task management, goal setting, among others.

Pros

Helps Innovate
Reliable
Performance Enhancing
Enables Productivity

Mauricio Antonio C.

Role: Information Technology
Industry: Technology
Involvement: IT Development, Integration, and Administration

Validated Review

Verified Reviewer

Submitted Jan 2024

Simple And Modern task management app

Likeliness to Recommend

8 /10

What differentiates ClickUp from other similar products?

It has differents feautures to productivity

What is your favorite aspect of this product?

The IA is a good feature

What do you dislike most about this product?

The electron based app for desktop

What recommendations would you give to someone considering this product?

My recommendation would be he or she acquire the premium plan

Pros

Reliable
Inspires Innovation
Helps Innovate
Continually Improving Product

Cons

Less Performance Enhancing
Less Friendly Negotiation

Luiz H.

Role: Information Technology
Industry: Technology
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Nov 2023

Great product! Delivers every feature needed.

Likeliness to Recommend

9 /10

What differentiates ClickUp from other similar products?

It provides you with a centralized way to manage all people involved in a project, in an organized way and allowing everyone to be on the same page, leading to a more productive way of work.

What is your favorite aspect of this product?

My favorite aspect of ClickUp is including the task on e-mails with customers to automatically include the message on the specific task I need, saving time of the entire team and centralizing information.

What do you dislike most about this product?

There is nothing I dislike about ClickUp at the moment, everything our company needs is available to use.

What recommendations would you give to someone considering this product?

Ensure that all features you already use from another vendor are available on Clickup, if the answer is Yes, you can be sure of getting much more of what you use, and it will be a huge step forward on the company.

Pros

Reliable
Enables Productivity
Trustworthy
Respectful

ClickUp

What is ClickUp?

Company Details

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Awards & Recognition

ClickUp Ratings

89 Likeliness to Recommend

100 Plan to Renew

86 Satisfaction of Cost Relative to Value

1 Since last award

Emotional Footprint Overview

+93 Net Emotional Footprint

How much do users love ClickUp?

Pros

Feature Ratings Average rating of all product features, some of which may not be shown below

Task Assignment Ability to see task assignee

List Tasks Display outstanding tasks

Task Status Ability to display current status of tasks

Task Prioritization Ability to assign a priority to tasks.

Due Dates Ability to track due dates of tasks

Add Attachments Ability to add attachments for tasks

Task Categorization Ability to categorize tasks

Task Reporting Reporting available on time to complete tasks, task throughput, tasks per resource, etc.

Calendar View See tasks by due date in calendar view or Gantt view

Add Notes Ability to add free form notes to tasks

Automated Workflow Workflow based on events.

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Also Featured in...

Product Management

Project Management - Enterprise

Objectives and Key Results

AI Content Creation and Optimization

ClickUp Reviews

Felix K.

ClickUp - A recommendable project management tool

Likeliness to Recommend

Pros

Mauricio Antonio C.

Simple And Modern task management app

Likeliness to Recommend

Pros

Cons

Luiz H.

Great product! Delivers every feature needed.

Likeliness to Recommend

Pros

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Feature Ratings

Task Assignment

List Tasks

Task Status

Task Prioritization

Due Dates

Add Attachments

Task Categorization

Task Reporting

Calendar View

Add Notes

Automated Workflow

Vendor Capability Ratings

Business Value Created

Quality of Features

Breadth of Features

Ease of IT Administration

Ease of Customization

Ease of Data Integration

Ease of Implementation

Product Strategy and Rate of Improvement

Usability and Intuitiveness

Vendor Support

Availability and Quality of Training