ClickUp Customer Reviews 2025 | SoftwareReviews

ClickUp

Composite Score

9.0 /10

CX Score

9.2 /10

82 Reviews Write a Review

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What is ClickUp?

Build ClickUp into your own mission control center - small team or large team, simple workflows or complex workflows. One platform for everything. Bring everything together in one centralized place to manage all your productivity needs and track progress with custom Dashboards.

Company Details

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ClickUp Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on ClickUp.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

89 Likeliness to Recommend

100 Plan to Renew

86 Satisfaction of Cost Relative to Value

1
Since last award

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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+93 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love ClickUp?

2% Negative

3% Neutral

95% Positive

Pros

Reliable
Respectful
Enables Productivity
Fair

Feature Ratings

Average 90

Task Assignment

Task Status

List Tasks

Task Prioritization

Due Dates

Add Attachments

Task Categorization

Task Reporting

Add Notes

Calendar View

Automated Workflow

Vendor Capability Ratings

Average 83

Business Value Created

Quality of Features

Breadth of Features

Ease of Implementation

Ease of IT Administration

Ease of Customization

Ease of Data Integration

Product Strategy and Rate of Improvement

Usability and Intuitiveness

Vendor Support

Availability and Quality of Training

Also Featured in...

Product Management

Score 9.1

View ClickUp in this category (opens in a new tab)

Project Management - Enterprise

Score 9.0

View ClickUp in this category (opens in a new tab)

Objectives and Key Results

Score 8.8

View ClickUp in this category (opens in a new tab)

AI Content Creation and Optimization

Score 8.3

View ClickUp in this category (opens in a new tab)

ClickUp Reviews

Aleksandra Z.

Role: Industry Specific Role
Industry: Technology
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Dec 2024

It can be a good fit for smaller organizations.

Likeliness to Recommend

5 /10

What differentiates ClickUp from other similar products?

Adding a new module with chat and instant communication.

What is your favorite aspect of this product?

The number of available features.

What do you dislike most about this product?

Unreadable UI, too many different lists and icons, it's difficult to organize the view properly.

What recommendations would you give to someone considering this product?

It could be good for smaller organizations that don't have a large number of projects and interdependent tasks.

Pros

Continually Improving Product
Respectful
Reliable
Performance Enhancing

Cons

Commodity Features
Less Productive
Less Efficient Service

Marcos P.

Role: Sales Marketing
Industry: Transportation
Involvement: IT Leader or Manager

Validated Review

Verified Reviewer

Submitted Jan 2025

This is indeed the Ultimate Project Management Too

Likeliness to Recommend

9 /10

What differentiates ClickUp from other similar products?

The thing that make this tool stand out from others is that it is easy to use tool, especially one that will allow me to arrange my tasks in a compartment that is most convenient for me. Furthermore, it is integrated with other applications such as Google Drive which helps me a lot and Slack as well.

What is your favorite aspect of this product?

There is really much that I have come to enjoy about click up based mostly on the following points: Everything is well structured and the necessity of any given function can be achieved within three mouse clicks. Also, it has awesome features such as intervals Pomodoro technique timer, task list, due dates, time tracking, ability to assign tasks, integrated calendar and many others.

What do you dislike most about this product?

Although I have no real complaints about ClickUp, I will say that one of the biggest disadvantages I have found is that perhaps too much is offered at once. Despite this, you quickly see all the possibilities that this tool has when you get accustomed to it.

What recommendations would you give to someone considering this product?

What I like most about ClickUp is that this tool is an all-in-one platform that can be used by any team or, in my case, an individual. That is why it is a powerful tool that will assist you in enhancing productivity, communication, as well as management of tasks related to any project.

Pros

Continually Improving Product
Reliable
Enables Productivity
Effective Service

Paul E.

Role: Information Technology
Industry: Finance
Involvement: IT Development, Integration, and Administration

Validated Review

Verified Reviewer

Submitted Nov 2024

It's one of best product for product management

Likeliness to Recommend

9 /10

What differentiates ClickUp from other similar products?

I love the features it has for task management

What is your favorite aspect of this product?

The way the task are arranged and managed

What do you dislike most about this product?

Nothing to be disliked about the app currently

What recommendations would you give to someone considering this product?

Go for it. It's simple to use

Pros

Helps Innovate
Continually Improving Product
Reliable
Performance Enhancing

ClickUp

What is ClickUp?

Company Details

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Awards & Recognition

ClickUp Ratings

89 Likeliness to Recommend

100 Plan to Renew

86 Satisfaction of Cost Relative to Value

1 Since last award

Emotional Footprint Overview

+93 Net Emotional Footprint

How much do users love ClickUp?

Pros

Feature Ratings Average rating of all product features, some of which may not be shown below

Task Assignment Ability to see task assignee

Task Status Ability to display current status of tasks

List Tasks Display outstanding tasks

Task Prioritization Ability to assign a priority to tasks.

Due Dates Ability to track due dates of tasks

Add Attachments Ability to add attachments for tasks

Task Categorization Ability to categorize tasks

Task Reporting Reporting available on time to complete tasks, task throughput, tasks per resource, etc.

Add Notes Ability to add free form notes to tasks

Calendar View See tasks by due date in calendar view or Gantt view

Automated Workflow Workflow based on events.

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Also Featured in...

Product Management

Project Management - Enterprise

Objectives and Key Results

AI Content Creation and Optimization

ClickUp Reviews

Aleksandra Z.

It can be a good fit for smaller organizations.

Likeliness to Recommend

Pros

Cons

Marcos P.

This is indeed the Ultimate Project Management Too

Likeliness to Recommend

Pros

Paul E.

It's one of best product for product management

Likeliness to Recommend

Pros

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Feature Ratings

Task Assignment

Task Status

List Tasks

Task Prioritization

Due Dates

Add Attachments

Task Categorization

Task Reporting

Add Notes

Calendar View

Automated Workflow

Vendor Capability Ratings

Business Value Created

Quality of Features

Breadth of Features

Ease of Implementation

Ease of IT Administration

Ease of Customization

Ease of Data Integration

Product Strategy and Rate of Improvement

Usability and Intuitiveness

Vendor Support

Availability and Quality of Training