ClickUp Customer Reviews 2025 | Task Management

Write a review temporarily disabled. Our system flagged this request as potentially automated and has disabled form submission for security reasons. If you believe this is a mistake, please contact us. We’ll be happy to help resolve the issue.

ClickUp

Composite Score

9.0 /10

CX Score

9.2 /10

89 Reviews Write a Review

Claim Software

What is ClickUp?

Build ClickUp into your own mission control center - small team or large team, simple workflows or complex workflows. One platform for everything. Bring everything together in one centralized place to manage all your productivity needs and track progress with custom Dashboards.

Company Details

Need Assistance?

We're here to help you with understanding our reports and the data inside to help you make decisions.

Get Assistance

ClickUp Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on ClickUp.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

89 Likeliness to Recommend

100 Plan to Renew

86 Satisfaction of Cost Relative to Value

1
Since last award

{y}

{name}

Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+93 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love ClickUp?

2% Negative

4% Neutral

94% Positive

Pros

Reliable
Respectful
Enables Productivity
Fair

Feature Ratings

Average 90

Task Assignment

List Tasks

Task Status

Task Prioritization

Due Dates

Add Attachments

Task Categorization

Task Reporting

Calendar View

Add Notes

Automated Workflow

Vendor Capability Ratings

Average 83

Business Value Created

Quality of Features

Breadth of Features

Ease of IT Administration

Ease of Customization

Ease of Data Integration

Ease of Implementation

Product Strategy and Rate of Improvement

Usability and Intuitiveness

Vendor Support

Availability and Quality of Training

Also Featured in...

Product Management

Score 9.1

View ClickUp in this category (opens in a new tab)

Project Management - Enterprise

Score 9.0

View ClickUp in this category (opens in a new tab)

Objectives and Key Results

Score 8.8

View ClickUp in this category (opens in a new tab)

AI Content Creation and Optimization

Score 8.6

View ClickUp in this category (opens in a new tab)

ClickUp Reviews

Role: Information Technology
Industry: Healthcare
Involvement: IT Leader or Manager

Validated Review

Anonymous Reviewer

Submitted Oct 2024

Easy to use an highly customizable planning tool.

Likeliness to Recommend

9 /10

Pros

Continually Improving Product
Unique Features
Respectful
Reliable

Peter K.

Role: Information Technology
Industry: Technology
Involvement: IT Development, Integration, and Administration

Validated Review

Verified Reviewer

Submitted Oct 2024

Superb Tracking Tool!

Likeliness to Recommend

10 /10

What differentiates ClickUp from other similar products?

ClickUp provides extensive task management capabilities, including sub-tasks, checklists, recurring tasks, priorities, and dependencies. This level of detail helps teams manage complex projects efficiently.

What is your favorite aspect of this product?

My favorite aspect of ClickUp is its customizability. The platform allows users to tailor their workspace according to their specific needs and workflows, offering a variety of views (like List, Board, Gantt, and Calendar) and the ability to create custom fields and statuses. This flexibility means that teams can design a project management system that aligns perfectly with their unique processes, which enhances productivity and collaboration. Whether you’re managing a small team or a large organization, the ability to customize ClickUp to fit your requirements is a standout feature that truly enhances the user experience.

What do you dislike most about this product?

Some users may find the extensive settings and options a bit convoluted, requiring more time spent on onboarding and training than might be necessary with simpler tools.

What recommendations would you give to someone considering this product?

Dedicate time to explore ClickUp’s tutorials, webinars, and knowledge base. Understanding how to navigate the platform and utilize its features effectively will significantly enhance your experience and productivity.

Pros

Helps Innovate
Continually Improving Product
Reliable
Performance Enhancing

Felix V.

Role: Human Resources
Industry: Technology
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Oct 2024

Amazing product with excellent capabilities

Likeliness to Recommend

9 /10

What differentiates ClickUp from other similar products?

Ease of access and versatile across all functions

What is your favorite aspect of this product?

Customizations

What do you dislike most about this product?

None as of now

What recommendations would you give to someone considering this product?

Play around with the demo tool for a couple of days and identify if it aligns with your process.

Pros

Reliable
Enables Productivity
Unique Features
Efficient Service

ClickUp

What is ClickUp?

Company Details

Need Assistance?

Awards & Recognition

ClickUp Ratings

89 Likeliness to Recommend

100 Plan to Renew

86 Satisfaction of Cost Relative to Value

1 Since last award

Emotional Footprint Overview

+93 Net Emotional Footprint

How much do users love ClickUp?

Pros

Feature Ratings Average rating of all product features, some of which may not be shown below

Task Assignment Ability to see task assignee

List Tasks Display outstanding tasks

Task Status Ability to display current status of tasks

Task Prioritization Ability to assign a priority to tasks.

Due Dates Ability to track due dates of tasks

Add Attachments Ability to add attachments for tasks

Task Categorization Ability to categorize tasks

Task Reporting Reporting available on time to complete tasks, task throughput, tasks per resource, etc.

Calendar View See tasks by due date in calendar view or Gantt view

Add Notes Ability to add free form notes to tasks

Automated Workflow Workflow based on events.

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Also Featured in...

Product Management

Project Management - Enterprise

Objectives and Key Results

AI Content Creation and Optimization

ClickUp Reviews

Easy to use an highly customizable planning tool.

Likeliness to Recommend

Pros

Peter K.

Superb Tracking Tool!

Likeliness to Recommend

Pros

Felix V.

Amazing product with excellent capabilities

Likeliness to Recommend

Pros

Most Popular ClickUp Comparisons

Jira

Asana

Trello

monday.com

Wrike

Microsoft Project

1
Since last award

Feature Ratings

Task Assignment

List Tasks

Task Status

Task Prioritization

Due Dates

Add Attachments

Task Categorization

Task Reporting

Calendar View

Add Notes

Automated Workflow

Vendor Capability Ratings

Business Value Created

Quality of Features

Breadth of Features

Ease of IT Administration

Ease of Customization

Ease of Data Integration

Ease of Implementation

Product Strategy and Rate of Improvement

Usability and Intuitiveness

Vendor Support

Availability and Quality of Training