What is ClickUp?

Build ClickUp into your own mission control center - small team or large team, simple workflows or complex workflows. One platform for everything. Bring everything together in one centralized place to manage all your productivity needs and track progress with custom Dashboards.

Company Details


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Awards & Recognition

ClickUp won the following awards in the Product Management category

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ClickUp Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on ClickUp.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

90 Likeliness to Recommend

98 Plan to Renew

1
Since last award

91 Satisfaction of Cost Relative to Value

2
Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+95 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love ClickUp?

2% Negative
1% Neutral
97% Positive

Pros

  • Fair
  • Helps Innovate
  • Reliable
  • Performance Enhancing

Feature Ratings

Average 87

Workflow Management

90

Social Collaboration

90

Feature Management

89

Product Management

89

Release Planning

87

Backlog Management

86

Idea Management

85

ALM Integration

85

User Needs Management

84

Visual Roadmap

82

Strategic Vision

80

Vendor Capability Ratings

Average 86

Business Value Created

92

Ease of Implementation

91

Quality of Features

90

Ease of Data Integration

89

Breadth of Features

88

Product Strategy and Rate of Improvement

86

Ease of Customization

85

Ease of IT Administration

84

Usability and Intuitiveness

83

Availability and Quality of Training

82

Vendor Support

80

ClickUp Reviews

Daniel R.

  • Role: Operations
  • Industry: Gaming and Hospitality
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Apr 2023

Hard to learn interface, lots of features,

Likeliness to Recommend

8 /10

What differentiates ClickUp from other similar products?

The breadth of features, especially for free teams, paid teams, integrated with document management especially. It has a variety of integrations with plenty of other softwares, that you can use with slack, discord, etc. Additionally, ClickUp allows for dashboard views, and goal tracking OKR/KPI's so you can find everything in one place without having to switch between a bunch of different softwares.

What is your favorite aspect of this product?

Having an easy search, CTRL or CMD + K, allows you to navigate freely throughout the app, however folder system takes a bit to get where you need to head. ClickUp creates a ton of business value, even the free version is extremely good.

What do you dislike most about this product?

It's really unintuitive for first-time users, takes a second to understand. Especially with a grayscale app, it makes it hard to find things, and can feel overwhelming if you're not used to shortcuts.

What recommendations would you give to someone considering this product?

As with a lot of products, try out the free version before going with another plan, see if you really need those features, and if another simpler management solution like Trello may be best suited for you.

Pros

  • Continually Improving Product
  • Reliable
  • Performance Enhancing
  • Enables Productivity

Elizabeth H.

  • Role: Sales Marketing
  • Industry: Gaming and Hospitality
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted May 2023

Flexible and Complete Project Management System.

Likeliness to Recommend

9 /10

What differentiates ClickUp from other similar products?

The capabilities it offers to improve teamwork and project management set it apart from competing software. ClickUp's benefits include real-time collaboration, flexible workflows, and an intuitive interface.

What is your favorite aspect of this product?

My favorite part is the ability to make changes to suit my preferences. Workspaces, tasks, and fields can all be altered to better suit individual projects with the use of this tool. Multiple options for visualizing projects are available, including list, table, calendar, and kanban views. The capability to delegate work and monitor progress makes the task management tool incredibly useful. In terms of project management, it's state-of-the-art.

What do you dislike most about this product?

ClickUp's complexity can be off-putting to new users, which is why I don't like it. The learning curve can be steeper if some features are unnecessary or confusing. Because of this, some people may have trouble using ClickUp to identify the best solution for their task.

What recommendations would you give to someone considering this product?

This software is excellent for managing projects, and I highly suggest it because to its flexibility and variety of presentation possibilities. The learning curve may be steeper than expected, though, because some of the capabilities are not intuitive. For individuals that value flexibility in their work flow, it is an excellent project management tool.

Pros

  • Reliable
  • Enables Productivity
  • Efficient Service
  • Inspires Innovation

Daniel Y.

  • Role: Sales Marketing
  • Industry: Food and Beverage
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Apr 2023

Amazing program with great features.

Likeliness to Recommend

8 /10

What differentiates ClickUp from other similar products?

If you or your team are seeking for a flexible, adaptable, and user-friendly project management solution that facilitates communication, collaboration, and the organization of tasks into prioritized lists, then ClickUp is a fantastic alternative. Users looking for a less complicated or cheaper option, or those who prefer less frequent tool notifications, may want to look elsewhere.

What is your favorite aspect of this product?

ClickUp has changed my team and me for numerous months. I love how ClickUp smoothly integrates all my project management tools. ClickUp's task management is powerful. It lets me arrange everything with tasks, subtasks, and checklists. I really like how easy it is to delegate chores and create deadlines. This function alone has greatly increased our team's productivity. ClickUp's collaborative features are great. I can schedule meetings, share calendars, and start video calls from the app. Our team's communication and collaboration have improved, making us more efficient.I recommend ClickUp for thorough project management.

What do you dislike most about this product?

ClickUp's user interface can be confusing at first, and it took me some time to learn my way around all of the available options and customizations. Moreover, I believed that some of the functions could be better organized and streamlined to improve the overall experience. The time and effort spent on developing and allocating tasks to team members, for instance, may be streamlined. To sum up, ClickUp is a fantastic tool for managing projects, however it could be better in terms of usability and features.

What recommendations would you give to someone considering this product?

It's a great tool for keeping me on track and organized, and I'd gladly recommend it to others. The fact that I can modify the task views and make my own fields is one of my favorite features of this user interface. I really like being able to easily share and access information for our projects in real time with my team.

Pros

  • Reliable
  • Enables Productivity
  • Unique Features
  • Efficient Service

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