What is ClickUp?

Build ClickUp into your own mission control center - small team or large team, simple workflows or complex workflows. One platform for everything. Bring everything together in one centralized place to manage all your productivity needs and track progress with custom Dashboards.

Company Details


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Awards & Recognition

ClickUp won the following awards in the Product Management category

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ClickUp Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on ClickUp.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

90 Likeliness to Recommend

98 Plan to Renew

1
Since last award

91 Satisfaction of Cost Relative to Value

2
Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+95 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love ClickUp?

2% Negative
1% Neutral
97% Positive

Pros

  • Fair
  • Helps Innovate
  • Reliable
  • Performance Enhancing

Feature Ratings

Average 87

Workflow Management

90

Social Collaboration

90

Feature Management

89

Product Management

89

Release Planning

87

Backlog Management

86

Idea Management

85

ALM Integration

85

User Needs Management

84

Visual Roadmap

82

Strategic Vision

80

Vendor Capability Ratings

Average 86

Business Value Created

92

Ease of Implementation

91

Quality of Features

90

Ease of Data Integration

89

Breadth of Features

88

Product Strategy and Rate of Improvement

86

Ease of Customization

85

Ease of IT Administration

84

Usability and Intuitiveness

83

Availability and Quality of Training

82

Vendor Support

80

ClickUp Reviews

Curtis W.

  • Role: C-Level
  • Industry: Technology
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Apr 2023

It's high time you visited ClickUp

Likeliness to Recommend

10 /10

What differentiates ClickUp from other similar products?

As a company in an expansion phase, we rely on clickup for all of our project management, meeting scheduling, and iterative planning sessions (called "sprints"). The centralization of data has shown to be highly useful while working with a distributed, international team. We haven't found anything else quite like ClickUp, and the team there is always eager to hear suggestions for improvement. It's also fantastic to be able to conduct efficient engineering sprints with minimal investment in ancillary equipment.

What is your favorite aspect of this product?

We were immediately impressed by the helpfulness of the ClickUp team, who provided us with training to learn the ins and outs of their program. Visually, it's pretty up-to-date, and you can even alter the colors if you want to. You may customize how you see your own and the team's work based on factors like the nature of your organization or your role within it.

What do you dislike most about this product?

There is nothing about ClickUp that I don't enjoy. It's a fantastic resource for managing projects of any size and scope. It's quick, simple, and packed with useful features like integrations, task templates, and automation. In addition, the service and support it offers are first-rate.

What recommendations would you give to someone considering this product?

It's an excellent resource for managing projects since it makes everything -- from development to dependencies to deadlines -- easy to see. By merging several checklists, you may also examine the workload. Workload is a feature that I haven't got a chance to test out just yet. To get the most out of it, your team has to establish certain ground rules and criteria before diving in. You might want to organize a special onboarding session for your staff. It might be confusing to new users, but it offers a wide variety of customization choices. More frequent usage will yield greater results.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Siddharth M.

  • Role: Finance
  • Industry: Finance
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Apr 2023

Good Project Management Solution

Likeliness to Recommend

7 /10

What differentiates ClickUp from other similar products?

What stands out with ClickUp compared to other similar tools are the extensive features. ClickUp seems to have thought of all the apps and functionality that would make the management of software projects very easy for users. The added bonus of great collaboration tools and features makes ClickUp a well-rounded product.

What is your favorite aspect of this product?

Good price point vs competitive offerings Simple and intuitive user interface Easily customizable no-code solution

What do you dislike most about this product?

Task view in a chart format. Publish feature for Docs.

What recommendations would you give to someone considering this product?

ClickUp is well-suited for tracking software development processes and projects. There is a sprint feature in ClickUp that is great for managing sprint items, sprint backlogs, and product backlogs. The automation feature helps you automate sprint lists so you don't have to create new lists at the beginning of every sprint. I would not recommend ClickUp document sharing for user documentation since it mostly is a document-sharing tool, and not suited for tracking different versions of documentation for a product or multiple products.

Pros

  • Reliable
  • Efficient Service
  • Caring
  • Client Friendly Policies

Kaniaru K.

  • Role: Industry Specific Role
  • Industry: Retail
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Apr 2023

Agile Project Management and Sprints Management.

Likeliness to Recommend

10 /10

What differentiates ClickUp from other similar products?

Agile Dashboards,Native integrations with Github, GitLab, and Bitbucket No-code database tools Chrome extension for developers Set sprint dates, assign points, and mark priorities to keep everyone in the loop Automate unfinished work into your next sprint Burndown and Burnup charts to track your team’s progress

What is your favorite aspect of this product?

Custom statuses to easily manage the bug-tracking backlog Lots of integration for development, customer feedback Plenty of customization for Agile Dashboards and Sprint Widgets Multiple views including, Gantt, Box, and Kanban

What do you dislike most about this product?

not so sure but customization options can be a little bit overwhelming for newbies

What recommendations would you give to someone considering this product?

ClickUp Sprints help teams manage sprints, automate unfinished sprints, and assign priorities. This tool deserves the five star rating, its just here to make it even

Pros

  • Helps Innovate
  • Enables Productivity
  • Trustworthy
  • Unique Features

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