What is ClickUp?

Build ClickUp into your own mission control center - small team or large team, simple workflows or complex workflows. One platform for everything. Bring everything together in one centralized place to manage all your productivity needs and track progress with custom Dashboards.

Company Details


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Awards & Recognition

ClickUp won the following awards in the Product Management category

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ClickUp Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on ClickUp.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

90 Likeliness to Recommend

98 Plan to Renew

1
Since last award

91 Satisfaction of Cost Relative to Value

2
Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+95 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love ClickUp?

2% Negative
1% Neutral
97% Positive

Pros

  • Fair
  • Helps Innovate
  • Reliable
  • Performance Enhancing

Feature Ratings

Average 87

Workflow Management

90

Social Collaboration

90

Feature Management

89

Product Management

89

Release Planning

87

Backlog Management

86

Idea Management

85

ALM Integration

85

User Needs Management

84

Visual Roadmap

82

Strategic Vision

80

Vendor Capability Ratings

Average 86

Business Value Created

92

Ease of Implementation

91

Quality of Features

90

Ease of Data Integration

89

Breadth of Features

88

Product Strategy and Rate of Improvement

86

Ease of Customization

85

Ease of IT Administration

84

Usability and Intuitiveness

83

Availability and Quality of Training

82

Vendor Support

80

ClickUp Reviews

Andrew T M.

  • Role: Operations
  • Industry: Manufacturing
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jun 2022

Great resource for managing projects and tasks.

Likeliness to Recommend

9 /10

What differentiates ClickUp from other similar products?

ClickUp helps me manage my work, set and monitor objectives and allocate my time throughout the day. ClickUp keeps team members informed of each other's work; we can look back on previous projects and monitor faults and failures, as well as changes to resolve them, all on one platform.

What is your favorite aspect of this product?

I enjoy ClickUp collaboration tool and having all of our teams' work in one spot. These project management tools assist in keeping everyone involved informed and up to date on progress reports. I appreciate the adaptability. Spaces, folders, states, boards, notes, views, and so on. It gives me a lot of leeway in configuring a system that works best for me.

What do you dislike most about this product?

I find the UI to be unintuitive, with several options, buttons and tools crowded into a single screen. When I use it, I notice that my eyes are divorced from everything, and I can only describe one or two buttons that I click vs the other 100 that are pushed. Maybe it's because my ClickUp requirements aren't as complicated as others', but I'm hoping they'll improve and simplify their UI.

What recommendations would you give to someone considering this product?

I would recommend starting with a more simple solution than ClickUp and then going on to something like ClickUp if your company demands surpass that platform. If this is your team's first project management tool, I believe it may be overwhelming.

Pros

  • Continually Improving Product
  • Reliable
  • Performance Enhancing
  • Enables Productivity

Bastian M.

  • Role: Operations
  • Industry: Manufacturing
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted May 2022

Great software to manage projects.

Likeliness to Recommend

9 /10

What differentiates ClickUp from other similar products?

Organize a fully remote team to facilitate mutual tracking, reporting, and conversation. I also like the ability to see team productivity at a glance on the workload dashboard. Previously, I created presentation slides to explain ideas and notebooks to write ideas. I used other software for the board and Microsoft Word for the list. Now I do everything with ClickUp. You no longer set an alarm on your phone just to let go without telling yourself exactly what to do at that time.

What is your favorite aspect of this product?

It's up to me how much detail I want to use from task management, dashboards and views. You can combine any workspace to suit the work you are thinking about or managing. What I like most about ClickUp is the ability to use different list, board and calendar views in one place. Previously, I used separate software for lists, boards, and calendars. I also like ClickUp's custom fields and file insertions because I don't have to save the screenshots in a separate folder.

What do you dislike most about this product?

It was daunting at first to understand all of the tools and capabilities in ClickUp. I had to watch a lot of YouTube videos and searching to figure out where to click, add, and utilize a given function. My contractors (some of whom are elderly) frequently miss alerts and have difficulty joining ClickUp since the interface for visitors is tough to use. ClickUp may sometimes be overwhelming for my clients.

What recommendations would you give to someone considering this product?

We recommend that you use ClickUp because it can replace all other work schedules and management programs. ClickUp has become the first site you visit to see what you need to do for the day as soon as you start the day. Use it as a reminder at work to make you feel guilty if you don't get your work done on time. ClickUp is everything you need for a PM tool. It's very affordable and can cover all enterprise use cases, from simple to very complex.

Pros

  • Helps Innovate
  • Reliable
  • Performance Enhancing
  • Trustworthy
  • Role: Information Technology
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Anonymous Reviewer

Submitted May 2022

A robust and highly efficient project manager

Likeliness to Recommend

10 /10

Pros

  • Reliable
  • Performance Enhancing
  • Enables Productivity
  • Unique Features

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