ClickUp Logo Award Winner Product Badge
ClickUp Logo Award Winner Product Badge
ClickUp

ClickUp

Composite Score
9.0 /10
CX Score
9.3 /10
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What is ClickUp?

Build ClickUp into your own mission control center - small team or large team, simple workflows or complex workflows. One platform for everything. Bring everything together in one centralized place to manage all your productivity needs and track progress with custom Dashboards.

Company Details

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Awards & Recognition

ClickUp won the following awards in the Project Management - Enterprise category

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ClickUp Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on ClickUp.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

90 Likeliness to Recommend

1
Since last award

98 Plan to Renew

87 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+94 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love ClickUp?

1% Negative
2% Neutral
97% Positive

Pros

  • Reliable
  • Enables Productivity
  • Performance Enhancing
  • Trustworthy

Feature Ratings

Average 86

Collaboration

92

Workflow Management

90

Planning and Scheduling

86

Document Management

86

Resource Management

86

Dependency and Milestone Tracking

85

Time & Expense Tracking

84

Hierarchical Task Management

84

Reporting

84

Budget Management

82

Mobile Access

79

Vendor Capability Ratings

Average 84

Quality of Features

88

Business Value Created

87

Breadth of Features

87

Ease of Implementation

87

Ease of Data Integration

86

Ease of Customization

84

Ease of IT Administration

83

Product Strategy and Rate of Improvement

82

Usability and Intuitiveness

81

Availability and Quality of Training

81

Vendor Support

78

ClickUp Reviews

Amarachi Sharon O.

  • Role: Information Technology
  • Industry: Education
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted May 2025

ClickUp: The Project Tool I Didn't Know I Needed

Likeliness to Recommend

10 /10

What differentiates ClickUp from other similar products?

What really makes ClickUp different for me is how much you can tailor it to fit exactly how you work. Most project tools feel kind of set in their ways, but ClickUp lets you tweak everything the views you use, the info you track with custom fields, even automating the boring stuff. Plus, it's got pretty much every feature you could ask for all in one place, which makes it a seriously powerful and flexible way to manage things.

What is your favorite aspect of this product?

For me, my favorite thing about ClickUp is how incredibly customizable and flexible it is. It really lets you set things up in a way that perfectly fits your specific needs and workflow, unlike other tools that feel much more rigid. That level of control is just fantastic and enhances the ease of use.

What do you dislike most about this product?

So far, one aspect that can be overwhelming at times is the sheer number of features ClickUp presents right from the start. It might feel a bit daunting when you're first getting accustomed to it, as there is a lot to learn. However, over time, I have come to appreciate this variety, so it is no longer a concern for me.

What recommendations would you give to someone considering this product?

If you're thinking about trying ClickUp, my advice would be to take it one step at a time. Don't feel like you need to master everything on day one. Start with the features that address your immediate needs and gradually explore the rest. There are tons of great tutorials and a helpful community out there, so don't be afraid to dive in and experiment. The flexibility you'll gain in the long run is totally worth the initial learning.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Chiemerie O.

  • Role: Finance
  • Industry: Other
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Mar 2025

Clickup, the task master

Likeliness to Recommend

9 /10

What differentiates ClickUp from other similar products?

It’s solutions are relatable

What is your favorite aspect of this product?

Task management aspect

What do you dislike most about this product?

None of the features

What recommendations would you give to someone considering this product?

It’s effective and relative

Pros

  • Helps Innovate
  • Reliable
  • Performance Enhancing
  • Enables Productivity

Delight Ijeoma N.

  • Role: Sales Marketing
  • Industry: Retail
  • Involvement: Vendor Selection and Purchasing
Validated Review
Verified Reviewer

Submitted Mar 2025

Great for Team.

Likeliness to Recommend

6 /10

What differentiates ClickUp from other similar products?

Unlike Asana, Trello, or Monday.com, ClickUp integrates task management, document collaboration, goal tracking, time tracking, and automation within a single platform.

What is your favorite aspect of this product?

It offers deep customization, allowing users to tailor workflows, views, and dashboards to fit their needs.

What do you dislike most about this product?

It is overwhelming, especially for beginners. It has a steep learning curve compared to simpler alternatives like Trello.

What recommendations would you give to someone considering this product?

Yes, if you need an all-in-one, highly customizable platform for team collaboration.

Pros

  • Continually Improving Product
  • Reliable
  • Performance Enhancing
  • Enables Productivity

Cons

  • Less Inspiring
  • Less Effective Service
  • Less Caring

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