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ClickUp Logo
ClickUp

ClickUp

Composite Score
9.0 /10
CX Score
9.2 /10
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In Partnership With SelectHub

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What is ClickUp?

Build ClickUp into your own mission control center - small team or large team, simple workflows or complex workflows. One platform for everything. Bring everything together in one centralized place to manage all your productivity needs and track progress with custom Dashboards.

Company Details

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Awards & Recognition

ClickUp won the following awards in the Project Management - Enterprise category

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ClickUp Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on ClickUp.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

89 Likeliness to Recommend

98 Plan to Renew

87 Satisfaction of Cost Relative to Value

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Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+93 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love ClickUp?

1% Negative
2% Neutral
97% Positive

Pros

  • Reliable
  • Enables Productivity
  • Performance Enhancing
  • Trustworthy

Feature Ratings

Average 86

Collaboration

91

Workflow Management

90

Planning and Scheduling

86

Resource Management

86

Document Management

86

Dependency and Milestone Tracking

85

Hierarchical Task Management

84

Time & Expense Tracking

84

Reporting

83

Budget Management

82

Mobile Access

79

Vendor Capability Ratings

Average 84

Quality of Features

88

Business Value Created

87

Breadth of Features

87

Ease of Implementation

87

Ease of Data Integration

86

Ease of Customization

84

Ease of IT Administration

82

Product Strategy and Rate of Improvement

82

Availability and Quality of Training

81

Usability and Intuitiveness

80

Vendor Support

78

ClickUp Reviews

Bruno S.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted Oct 2024

Easy to use, have many widgets, family interface

Likeliness to Recommend

10 /10

What differentiates ClickUp from other similar products?

Friendly interface and easy to management tasks

What is your favorite aspect of this product?

Management tasks and OKR

What do you dislike most about this product?

Have many widgets that i dont use

What recommendations would you give to someone considering this product?

Facilities and friendly interface, easy to use and a perfect software for management tasks and OKR

Pros

  • Continually Improving Product
  • Reliable
  • Performance Enhancing
  • Enables Productivity

Cristina C.

  • Role: Information Technology
  • Industry: Other
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Feb 2024

Create projects from one place.

Likeliness to Recommend

9 /10

What differentiates ClickUp from other similar products?

With the help of this platform, we can collaborate with the team and optimize workflow from a single location, which increases production while saving time.

What is your favorite aspect of this product?

I appreciate that it gives me a range of tools to oversee and manage activities and projects, as well as to interact with the team, share ideas, and monitor the status of each project.

What do you dislike most about this product?

There aren't really any aspects that I dislike; it helps us plan and arrange all the tools we need for the jobs at hand, solve issues, and cut expenses.

What recommendations would you give to someone considering this product?

I would suggest ClickUp as a tool for creating and overseeing flawless teams. It is great for automating duties and optimizing all work, and it organizes marketing, engineering, and other initiatives really effectively.

Pros

  • Helps Innovate
  • Performance Enhancing
  • Enables Productivity
  • Trustworthy

Tora M.

  • Role: Information Technology
  • Industry: Consulting
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Feb 2024

ClickUp Integrations: Simplifying Processes

Likeliness to Recommend

9 /10

What differentiates ClickUp from other similar products?

Its strong bidirectional synchronization with IT service management (ITSM) solutions such as ServiceNow or Jira ensures a seamless process. Incident tickets flow into ClickUp and generate new tracked incidents and checklists automatically. This integration goes beyond ticket replication; it allows me to set up dedicated project rooms within ClickUp. These rooms are designed for high-impact escalations that require comprehensive responses from our versatile team of experts. The sophisticated filtering capabilities of ClickUp enable this.

What is your favorite aspect of this product?

I can quickly connect with database administrators, network engineers, developers, and on-call security analysts. ClickUp integrates with our capacity and portfolio project management (CPPM) solutions, such as Planview or Clarity, to seamlessly map your service roles and schedules. Discussion threads, accompanying documentation, and tasks within ClickUp ensure that everyone stays in sync during critical operations.

What do you dislike most about this product?

Although the initial setup for each integration requires API configurations, the subsequent smooth operation is well worth the effort. ClickUp connects disparate systems, making our processes run smoothly. We can initiate, track, and manage all helpdesk activities within ClickUp, without the need to switch between multiple management tools. This significantly improves the efficiency and situational awareness of my team.

What recommendations would you give to someone considering this product?

ClickUp establishes a direct connection to our asset management system, such as SolarWinds. This integration allows distributed hardware and software inventories to be imported. Automated rules efficiently generate traceable ClickUp projects for deployments, upgrades, audits, and end-of-life (EOL) planning across multiple locations. This consolidated hub for all technology lifecycle activities helps prevent overlooked devices and missed deadlines. ClickUp Integrations simplifies processes and creates a path to a more efficient and agile future.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Enables Productivity
  • Efficient Service

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