ClickUp Logo
ClickUp Logo
ClickUp

ClickUp

Composite Score
9.0 /10
CX Score
9.2 /10
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In Partnership With SelectHub

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What is ClickUp?

Build ClickUp into your own mission control center - small team or large team, simple workflows or complex workflows. One platform for everything. Bring everything together in one centralized place to manage all your productivity needs and track progress with custom Dashboards.

Company Details

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Awards & Recognition

ClickUp won the following awards in the Project Management - Enterprise category

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ClickUp Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on ClickUp.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

89 Likeliness to Recommend

98 Plan to Renew

88 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+93 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love ClickUp?

1% Negative
2% Neutral
97% Positive

Pros

  • Reliable
  • Enables Productivity
  • Performance Enhancing
  • Trustworthy

Feature Ratings

Average 86

Collaboration

91

Workflow Management

90

Planning and Scheduling

86

Document Management

86

Resource Management

86

Dependency and Milestone Tracking

85

Time & Expense Tracking

84

Hierarchical Task Management

84

Reporting

83

Budget Management

82

Mobile Access

78

Vendor Capability Ratings

Average 84

Quality of Features

88

Business Value Created

88

Breadth of Features

87

Ease of Implementation

87

Ease of Data Integration

86

Ease of Customization

84

Product Strategy and Rate of Improvement

82

Ease of IT Administration

82

Availability and Quality of Training

80

Usability and Intuitiveness

80

Vendor Support

78

ClickUp Reviews

Peter K.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted Oct 2024

Superb Tracking Tool!

Likeliness to Recommend

10 /10

What differentiates ClickUp from other similar products?

ClickUp provides extensive task management capabilities, including sub-tasks, checklists, recurring tasks, priorities, and dependencies. This level of detail helps teams manage complex projects efficiently.

What is your favorite aspect of this product?

My favorite aspect of ClickUp is its customizability. The platform allows users to tailor their workspace according to their specific needs and workflows, offering a variety of views (like List, Board, Gantt, and Calendar) and the ability to create custom fields and statuses. This flexibility means that teams can design a project management system that aligns perfectly with their unique processes, which enhances productivity and collaboration. Whether you’re managing a small team or a large organization, the ability to customize ClickUp to fit your requirements is a standout feature that truly enhances the user experience.

What do you dislike most about this product?

Some users may find the extensive settings and options a bit convoluted, requiring more time spent on onboarding and training than might be necessary with simpler tools.

What recommendations would you give to someone considering this product?

Dedicate time to explore ClickUp’s tutorials, webinars, and knowledge base. Understanding how to navigate the platform and utilize its features effectively will significantly enhance your experience and productivity.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Felix V.

  • Role: Human Resources
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Oct 2024

Amazing product with excellent capabilities

Likeliness to Recommend

9 /10

What differentiates ClickUp from other similar products?

Ease of access and versatile across all functions

What is your favorite aspect of this product?

Customizations

What do you dislike most about this product?

None as of now

What recommendations would you give to someone considering this product?

Play around with the demo tool for a couple of days and identify if it aligns with your process.

Pros

  • Reliable
  • Enables Productivity
  • Unique Features
  • Efficient Service

Kara B.

  • Role: Industry Specific Role
  • Industry: Media
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Oct 2024

Great for project management but similar to others

Likeliness to Recommend

8 /10

What differentiates ClickUp from other similar products?

ClickUp is pretty similar to other project management products.

What is your favorite aspect of this product?

It's great for managing projects, tracking workflow updates, and collaborating with a team.

What do you dislike most about this product?

No dislikes.

What recommendations would you give to someone considering this product?

It's great for project management, but it might be useful to shop around as there are many other products that offer similar or more capabilities.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

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