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ClickUp Logo
ClickUp

ClickUp

Composite Score
9.0 /10
CX Score
9.2 /10
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In Partnership With SelectHub

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What is ClickUp?

Build ClickUp into your own mission control center - small team or large team, simple workflows or complex workflows. One platform for everything. Bring everything together in one centralized place to manage all your productivity needs and track progress with custom Dashboards.

Company Details

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Awards & Recognition

ClickUp won the following awards in the Project Management - Enterprise category

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ClickUp Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on ClickUp.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

89 Likeliness to Recommend

98 Plan to Renew

87 Satisfaction of Cost Relative to Value

1
Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+93 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love ClickUp?

1% Negative
2% Neutral
97% Positive

Pros

  • Reliable
  • Enables Productivity
  • Performance Enhancing
  • Trustworthy

Feature Ratings

Average 86

Collaboration

91

Workflow Management

90

Planning and Scheduling

86

Resource Management

86

Document Management

86

Dependency and Milestone Tracking

85

Hierarchical Task Management

84

Time & Expense Tracking

84

Reporting

83

Budget Management

82

Mobile Access

79

Vendor Capability Ratings

Average 84

Quality of Features

88

Business Value Created

87

Breadth of Features

87

Ease of Implementation

87

Ease of Data Integration

86

Ease of Customization

84

Ease of IT Administration

82

Product Strategy and Rate of Improvement

82

Availability and Quality of Training

81

Usability and Intuitiveness

80

Vendor Support

78

ClickUp Reviews

Ashley R.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Jul 2022

Superb Project Management Application

Likeliness to Recommend

10 /10

What differentiates ClickUp from other similar products?

Adapting to the user interface couldn't be easier. To make my work easier, I use a variety of templates and settings, including some of my own. My team is a big fan of it since it has expedited our development process, helped us visualize and organize our sprints, and most importantly, given them a platform to handle their own tasks with independence.

What is your favorite aspect of this product?

Both of the firms where I've worked have made use of this program, although for vastly dissimilar reasons. Both, Board and Gannt views are just fantastic for managing projects and enable for diverse areas to oversee their process with clarity of goals and deadlines. The Goals part of the app is also excellent for any organization that wishes to arrange their progress in a visual fashion and allow significant objectives and projects to connect effortlessly with everyday chores.

What do you dislike most about this product?

Home and Docs aren't really appealing to me, but I suppose that is due to the app's intended usage. Additional customization and personalization options might be added to the dashboards.

What recommendations would you give to someone considering this product?

My daily routine has been much enhanced by being able to sync my Google Drive, Hangouts, and project schedules all from a single location and exchange information across them. In addition to saving time, the app has an attractive design that is simple to use and visually appealing.

Pros

  • Helps Innovate
  • Reliable
  • Enables Productivity
  • Efficient Service

Hanna A.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Jul 2022

A Game Changer!

Likeliness to Recommend

9 /10

What differentiates ClickUp from other similar products?

ClickUp beats out other products in the marketplace when it comes to out-of-box features, customization, automation and integrations. Every other product is limited across the board in functionality, when compared against ClickUp.

What is your favorite aspect of this product?

ClickUp is a game changer when it comes to its robust features and the ease of use across all those features.

What do you dislike most about this product?

It is SO customizable that if all customizations made to the system are not well documented and tightly controlled/managed, it could easily became an overly complicated system that is difficult to maintain and scale.

What recommendations would you give to someone considering this product?

Selecting ClickUp is a decision I have never once regretted. The product is constantly improving and growing in features, so it seems to be a solution that will move with our company into the future. The teams who have been using it for the past few months LOVE it, and the user experience across ClickUp is honestly fantastic. Just be careful when it comes to customizing too much, and document as much as possible, so you avoid any of the pitfalls that come with onboarding and managing a vastly customizable product like ClickUp.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Performance Enhancing
  • Enables Productivity

Anish A.

  • Role: Information Technology
  • Industry: Communications
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jul 2022

Good Project Management Tool

Likeliness to Recommend

8 /10

What differentiates ClickUp from other similar products?

Workload analysis - I always wanted to have burnout control over my team. I'm using the tool to get to a 6 hours daily workload for each colleague and 1 hour of learning tasks or productive fun.

What is your favorite aspect of this product?

Easy to customize and match very different needs in the company. I really enjoy the online help.

What do you dislike most about this product?

The immensity of options is scary. There is a UX problem with the idea that all features should be immersed into specific examples of "How do you use it?". The onboarding is for dummies. I wish for more "one look" educational tools.

What recommendations would you give to someone considering this product?

Use the trial as much as you can to figure out if it's for you.

Pros

  • Efficient Service
  • Saves Time
  • Transparent
  • Friendly Negotiation

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