
In Partnership With SelectHub

What is ClickUp?
Build ClickUp into your own mission control center - small team or large team, simple workflows or complex workflows. One platform for everything. Bring everything together in one centralized place to manage all your productivity needs and track progress with custom Dashboards.
Company Details
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In Partnership With SelectHub
ClickUp Ratings
Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard
to access more information on ClickUp.
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
89 Likeliness to Recommend
98 Plan to Renew
87 Satisfaction of Cost Relative to Value
1
Since last award
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+93 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love ClickUp?
Pros
- Reliable
- Enables Productivity
- Performance Enhancing
- Trustworthy
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Collaboration
Workflow Management
Planning and Scheduling
Resource Management
Document Management
Dependency and Milestone Tracking
Hierarchical Task Management
Time & Expense Tracking
Reporting
Budget Management
Mobile Access
Vendor Capability Ratings
Quality of Features
Business Value Created
Breadth of Features
Ease of Implementation
Ease of Data Integration
Ease of Customization
Ease of IT Administration
Product Strategy and Rate of Improvement
Availability and Quality of Training
Usability and Intuitiveness
Vendor Support
Also Featured in...
Product Management
Score 9.1
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Task Management
Score 9.0
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Objectives and Key Results
Score 8.8
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AI Content Creation and Optimization
Score 8.3
View ClickUp in this category (opens in a new tab)
ClickUp Reviews

Ashley R.
- Role: Information Technology
- Industry: Technology
- Involvement: IT Leader or Manager
Submitted Jul 2022
Superb Project Management Application
Likeliness to Recommend
What differentiates ClickUp from other similar products?
Adapting to the user interface couldn't be easier. To make my work easier, I use a variety of templates and settings, including some of my own. My team is a big fan of it since it has expedited our development process, helped us visualize and organize our sprints, and most importantly, given them a platform to handle their own tasks with independence.
What is your favorite aspect of this product?
Both of the firms where I've worked have made use of this program, although for vastly dissimilar reasons. Both, Board and Gannt views are just fantastic for managing projects and enable for diverse areas to oversee their process with clarity of goals and deadlines. The Goals part of the app is also excellent for any organization that wishes to arrange their progress in a visual fashion and allow significant objectives and projects to connect effortlessly with everyday chores.
What do you dislike most about this product?
Home and Docs aren't really appealing to me, but I suppose that is due to the app's intended usage. Additional customization and personalization options might be added to the dashboards.
What recommendations would you give to someone considering this product?
My daily routine has been much enhanced by being able to sync my Google Drive, Hangouts, and project schedules all from a single location and exchange information across them. In addition to saving time, the app has an attractive design that is simple to use and visually appealing.
Pros
- Helps Innovate
- Reliable
- Enables Productivity
- Efficient Service
Please tell us why you think this review should be flagged.

Hanna A.
- Role: Information Technology
- Industry: Technology
- Involvement: Business Leader or Manager
Submitted Jul 2022
A Game Changer!
Likeliness to Recommend
What differentiates ClickUp from other similar products?
ClickUp beats out other products in the marketplace when it comes to out-of-box features, customization, automation and integrations. Every other product is limited across the board in functionality, when compared against ClickUp.
What is your favorite aspect of this product?
ClickUp is a game changer when it comes to its robust features and the ease of use across all those features.
What do you dislike most about this product?
It is SO customizable that if all customizations made to the system are not well documented and tightly controlled/managed, it could easily became an overly complicated system that is difficult to maintain and scale.
What recommendations would you give to someone considering this product?
Selecting ClickUp is a decision I have never once regretted. The product is constantly improving and growing in features, so it seems to be a solution that will move with our company into the future. The teams who have been using it for the past few months LOVE it, and the user experience across ClickUp is honestly fantastic. Just be careful when it comes to customizing too much, and document as much as possible, so you avoid any of the pitfalls that come with onboarding and managing a vastly customizable product like ClickUp.
Pros
- Helps Innovate
- Continually Improving Product
- Performance Enhancing
- Enables Productivity
Please tell us why you think this review should be flagged.
Anish A.
- Role: Information Technology
- Industry: Communications
- Involvement: End User of Application
Submitted Jul 2022
Good Project Management Tool
Likeliness to Recommend
What differentiates ClickUp from other similar products?
Workload analysis - I always wanted to have burnout control over my team. I'm using the tool to get to a 6 hours daily workload for each colleague and 1 hour of learning tasks or productive fun.
What is your favorite aspect of this product?
Easy to customize and match very different needs in the company. I really enjoy the online help.
What do you dislike most about this product?
The immensity of options is scary. There is a UX problem with the idea that all features should be immersed into specific examples of "How do you use it?". The onboarding is for dummies. I wish for more "one look" educational tools.
What recommendations would you give to someone considering this product?
Use the trial as much as you can to figure out if it's for you.
Pros
- Efficient Service
- Saves Time
- Transparent
- Friendly Negotiation
Please tell us why you think this review should be flagged.
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