ClickUp Logo
ClickUp Logo
ClickUp

ClickUp

Composite Score
9.0 /10
CX Score
9.2 /10
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In Partnership With SelectHub

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What is ClickUp?

Build ClickUp into your own mission control center - small team or large team, simple workflows or complex workflows. One platform for everything. Bring everything together in one centralized place to manage all your productivity needs and track progress with custom Dashboards.

Company Details

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Awards & Recognition

ClickUp won the following awards in the Project Management - Enterprise category

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ClickUp Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on ClickUp.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

89 Likeliness to Recommend

98 Plan to Renew

87 Satisfaction of Cost Relative to Value

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Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+93 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love ClickUp?

1% Negative
2% Neutral
97% Positive

Pros

  • Reliable
  • Enables Productivity
  • Performance Enhancing
  • Trustworthy

Feature Ratings

Average 86

Collaboration

91

Workflow Management

90

Planning and Scheduling

86

Resource Management

86

Document Management

86

Dependency and Milestone Tracking

85

Hierarchical Task Management

84

Time & Expense Tracking

84

Reporting

83

Budget Management

82

Mobile Access

79

Vendor Capability Ratings

Average 84

Quality of Features

88

Business Value Created

87

Breadth of Features

87

Ease of Implementation

87

Ease of Data Integration

86

Ease of Customization

84

Ease of IT Administration

82

Product Strategy and Rate of Improvement

82

Availability and Quality of Training

81

Usability and Intuitiveness

80

Vendor Support

78

ClickUp Reviews

Holly S.

  • Role: Sales Marketing
  • Industry: Apparel
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted May 2022

"ClickUp is spectacular"

Likeliness to Recommend

8 /10

What differentiates ClickUp from other similar products?

ClickUp is well priced, feature rich, and easy to use. It is better than other programs.

What is your favorite aspect of this product?

Organization by status and the ability to create columns for specific activities are two features I like. I use the time-tracking tool on a daily basis to estimate project completion times, and I find ClickUp to be a breeze to manage projects with various parties.

What do you dislike most about this product?

ClickUp doesn't have anything that bothers me about it. If I had one request, it would be that the proportion of a target that was completed based on the completion of subtasks. When I've completed a large number of smaller activities yet have a 0% target progress, that doesn't seem quite true.

What recommendations would you give to someone considering this product?

Don't be afraid to go for it! After working with clickup, I can't see utilizing anything else for future projects.

Pros

  • Helps Innovate
  • Unique Features
  • Efficient Service
  • Effective Service

Derek M.

  • Role: C-Level
  • Industry: Technology
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Jun 2022

Great decision!

Likeliness to Recommend

10 /10

What differentiates ClickUp from other similar products?

ClickUp is truly trying to become the one tool that a business needs to manage so many different aspects. I believe that ClickUp is differentiated because of its focus on quick iterations, a wider breadth of features, and unique ways of going about solving problems.

What is your favorite aspect of this product?

I really like the flexibility. There are several different departments within our company that can customize ClickUp to their unique needs.

What do you dislike most about this product?

With trying to be so many different things at once, you run into the problem of a complex and at times confusing product. The UX/UI could use some work - which I know that they've been focusing on lately.

What recommendations would you give to someone considering this product?

Go ahead and give it a try for yourself. It can go toe to toe with other project management software and you may find that it fits your exact needs.

Pros

  • Performance Enhancing
  • Includes Product Enhancements
  • Helps Innovate
  • Continually Improving Product

Charles F.

  • Role: Information Technology
  • Industry: Media
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jun 2022

It allows flexible team cooperation

Likeliness to Recommend

9 /10

What differentiates ClickUp from other similar products?

All of the templates and their adaptability give a clear picture of the possibilities. Fortunately, the Clickup university and other resources, such as videos, make a wealth of learning readily available. This makes it simpler for me to keep track of the many projects on which my team is currently working, allowing me to better allocate resources and time.

What is your favorite aspect of this product?

Organization of a little project. It sits perfectly in the middle of the two extremes: too basic and too complex. When it comes to connecting chores and keeping track of them all in one location, there is no limit to the possibilities. To have all my work documented correctly, it's nice that you can insert comments and embeds, even Genially.

What do you dislike most about this product?

Even if you think you're on a subpage of a document, it might be difficult to tell. It's difficult to see the differences between two templates with the same name.

What recommendations would you give to someone considering this product?

When it comes to keeping track of everything that is going on in my life, Clickup has been a lifesaver. In comparison to Asana and Trello, it's a lot more feature rich. They offer a lot of cool widgets and connectors in their task tool, which allows for a lot of personalization. It does, in fact, aid in increasing output.

Pros

  • Enables Productivity
  • Trustworthy
  • Unique Features
  • Effective Service

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