ClickUp Logo
ClickUp Logo
ClickUp

ClickUp

Composite Score
9.0 /10
CX Score
9.2 /10
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In Partnership With SelectHub

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What is ClickUp?

Build ClickUp into your own mission control center - small team or large team, simple workflows or complex workflows. One platform for everything. Bring everything together in one centralized place to manage all your productivity needs and track progress with custom Dashboards.

Company Details

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Awards & Recognition

ClickUp won the following awards in the Project Management - Enterprise category

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ClickUp Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on ClickUp.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

89 Likeliness to Recommend

98 Plan to Renew

87 Satisfaction of Cost Relative to Value

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Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+93 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love ClickUp?

1% Negative
2% Neutral
97% Positive

Pros

  • Reliable
  • Enables Productivity
  • Performance Enhancing
  • Trustworthy

Feature Ratings

Average 86

Collaboration

91

Workflow Management

90

Planning and Scheduling

86

Resource Management

86

Document Management

86

Dependency and Milestone Tracking

85

Hierarchical Task Management

84

Time & Expense Tracking

84

Reporting

83

Budget Management

82

Mobile Access

79

Vendor Capability Ratings

Average 84

Quality of Features

88

Business Value Created

87

Breadth of Features

87

Ease of Implementation

87

Ease of Data Integration

86

Ease of Customization

84

Ease of IT Administration

82

Product Strategy and Rate of Improvement

82

Availability and Quality of Training

81

Usability and Intuitiveness

80

Vendor Support

78

ClickUp Reviews

KayLee W.

  • Role: Sales Marketing
  • Industry: Apparel
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted May 2022

"A versatile project management application!"

Likeliness to Recommend

8 /10

What differentiates ClickUp from other similar products?

It is well priced and very easy to use.

What is your favorite aspect of this product?

With this tool, we are able to coordinate the efforts of our digital advertising customers' sales and creative teams as well as the company's digital strategy and strategy. We've been able to avoid a lot of email clutter and unneeded meetings because to the convenience of assigning tasks and informing the team members involved in those projects. Without interrupting another person's work flow, employees may see real-time information shared by others in the company, be tagged in comments, and keep track of future deadlines.

What do you dislike most about this product?

In ClickUp, nothing is lacking, but it is always necessary to do further evaluation and development in order to make it even better. There aren't many products like ClickUp on the market today.

What recommendations would you give to someone considering this product?

Make the most of the platform's tools so that you don't have to jump back and forth between numerous applications.

Pros

  • Continually Improving Product
  • Enables Productivity
  • Unique Features
  • Efficient Service

Kevin G.

  • Role: Operations
  • Industry: Manufacturing
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jun 2022

One of the best project management tools.

Likeliness to Recommend

9 /10

What differentiates ClickUp from other similar products?

ClickUp assists me in resolving the issue of having a project scattered over many tools. You don't have to leave the UI to send emails, video chat, or check your calendar using ClickUp. It became the tool that my team and I used to organize our work, backlogs, and sprints, and I even used it for a few reviews because the list view is fairly great. Finally satisfied with the app's performance, other departments in my workplace began to use it as well.

What is your favorite aspect of this product?

ClickUp is excellent for successfully and efficiently managing projects of any size. The benefit of utilizing ClickUp is its mobility and ease; the program is web-based and also has a desktop version. It is so adaptable that everyone may utilize it in a different way. The same list might have many views based on what each team member prefers or requires, it's not just one of the greatest project management applications I've ever used, but it also includes fascinating capabilities that may be used in place of other apps like Slack.

What do you dislike most about this product?

What I dislike about ClickUp the most is that the most wanted function is hidden behind a barrier. The disadvantage of utilizing ClickUp is that you have temporary access to these desired capabilities, get dependent on them, and then discover that you need to upgrade to continue using them. The Android app is a little underwhelming, and the free plan, while better than others, could include 100+ lists. It finally compels you to improve. Furthermore, because the app has so many functions, it might be daunting for new users. Those who are not extremely tech-savvy, in particular.

What recommendations would you give to someone considering this product?

Begin by considering how you and your team operate, and then use the application's flexibility to adapt to that as effectively as feasible. Try ClickUp; the basic functions are free forever. If you believe it is superior than the competitors, I recommend purchasing a plan.

Pros

  • Continually Improving Product
  • Performance Enhancing
  • Enables Productivity
  • Trustworthy

Natalie L.

  • Role: Operations
  • Industry: Education
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Jun 2022

A powerful solution for project management.

Likeliness to Recommend

8 /10

What differentiates ClickUp from other similar products?

It is rather more complete than asana and Trello for example. Their task tool is incredibly customized, and they have several interesting widgets and integrations. It promotes indeed a better productivity. ClickUp permits a complete organization to figure inside one application. We use the whiteboards and more. Competitors can’t even contend with ClickUp. Monday.com and JIRA don’t have an equivalent wholistic concept that ClickUp does, and they are a really innovative company.

What is your favorite aspect of this product?

I love to own everything centralized, it makes everything very easy. ClickUp with its several choices for visualization helps me avoid jumping from one app to another or having to appear for shady or valuable plugins. The tools i use the foremost are the calendar, lists, docs, time tracking, and goals, and every one packs options that are difficult to seek out even in dedicated apps.

What do you dislike most about this product?

ClickUp looks to have a “do first, fix later” mindset. There are a couple of minor bugs, particularly with consistency and stability, and it’s going to take a while for new options to be ironed out. Regardless, these aren’t large problems for the regular user, and it’s not annoying enough for me to not opt for this product.

What recommendations would you give to someone considering this product?

A powerful tool to assist you to manage projects simply if you’re ready to invest some time upfront.

Pros

  • Helps Innovate
  • Enables Productivity
  • Effective Service
  • Inspires Innovation

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