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ClickUp Logo
ClickUp

ClickUp

Composite Score
9.0 /10
CX Score
9.2 /10
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In Partnership With SelectHub

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What is ClickUp?

Build ClickUp into your own mission control center - small team or large team, simple workflows or complex workflows. One platform for everything. Bring everything together in one centralized place to manage all your productivity needs and track progress with custom Dashboards.

Company Details

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Awards & Recognition

ClickUp won the following awards in the Project Management - Enterprise category

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ClickUp Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on ClickUp.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

89 Likeliness to Recommend

98 Plan to Renew

87 Satisfaction of Cost Relative to Value

1
Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+93 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love ClickUp?

1% Negative
2% Neutral
97% Positive

Pros

  • Reliable
  • Enables Productivity
  • Performance Enhancing
  • Trustworthy

Feature Ratings

Average 86

Collaboration

91

Workflow Management

90

Planning and Scheduling

86

Resource Management

86

Document Management

86

Dependency and Milestone Tracking

85

Hierarchical Task Management

84

Time & Expense Tracking

84

Reporting

83

Budget Management

82

Mobile Access

79

Vendor Capability Ratings

Average 84

Quality of Features

88

Business Value Created

87

Breadth of Features

87

Ease of Implementation

87

Ease of Data Integration

86

Ease of Customization

84

Ease of IT Administration

82

Product Strategy and Rate of Improvement

82

Availability and Quality of Training

81

Usability and Intuitiveness

80

Vendor Support

78

ClickUp Reviews

Obada A.

  • Role: Consultant
  • Industry: Construction
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Apr 2022

Effortlessly coordinate all tasks

Likeliness to Recommend

9 /10

What differentiates ClickUp from other similar products?

You can effortlessly coordinate all tasks and resources with ClickUp, an integrated application that motivates you to produce efficient solutions that ensure the project's success. We can easily track the progress of all of our projects and display data on dashboards for all of our stakeholders to see. I've created bespoke reports to help my team members understand where they're being resourced across all of our projects and track their progress without having to check individual plans every day.

What is your favorite aspect of this product?

An organized way to add tasks, documents, and attachments, and edit tasks shared with others. So, in addition to project management, ClickUp provides an integrated record of all project occurrences that can be searched and filtered. I especially like the alert system that notifies you via phone or email when someone asks you to update a task or project. I like the reports ClickUp can provide, informing me of the project's status, accomplished activities, future work plan, and workflow difficulties. By integrating roles, ClickUp prevented duplication of effort, ensuring that everyone knows what is expected of them and can produce on time.

What do you dislike most about this product?

There is nothing to say, and ClickUp has no technical concerns, plus the subscriptions are inexpensive, and the support team is accessible to answer any questions.

What recommendations would you give to someone considering this product?

I use ClickUp in our projects to organize my work, manage assignments, expose dependencies, and be more productive and cost-effective. We were able to complete many activities at the same time and keep track of them all in one place with ClickUp, saving us time and effort from having to hop between other applications to get the information we needed.

Pros

  • Efficient Service
  • Effective Service
  • Caring
  • Saves Time

Gabriel G.

  • Role: Consultant
  • Industry: Consulting
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Apr 2022

Good entry-level project management tool.

Likeliness to Recommend

6 /10

What differentiates ClickUp from other similar products?

It makes collaboration between remote workers around the world easier.

What is your favorite aspect of this product?

It's a great collaboration tool for developers around the world.

What do you dislike most about this product?

It can have better features compared to other apps in the same range.

What recommendations would you give to someone considering this product?

If you need to hit the ground running and start with project management and collaboration tool right away, ClickUp is a great app to get started.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

David B.

  • Role: Sales Marketing
  • Industry: Gaming and Hospitality
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Apr 2022

Full-featured product and project management tool

Likeliness to Recommend

8 /10

What differentiates ClickUp from other similar products?

While we mainly use ClickUp for it's task and project management features, it is more than that. It can be used build and store documents (contracts, training docs, etc.), set and track goals, and probably much more.

What is your favorite aspect of this product?

Task management

What do you dislike most about this product?

I did not find it as intuitive as BaseCamp and Asana. But know I prefer it over those two.

What recommendations would you give to someone considering this product?

Get a demo and ask for use cases in your particular business or industry.

Pros

  • Reliable
  • Helps Innovate
  • Performance Enhancing
  • Enables Productivity

Cons

  • Security Frustrates

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