ClickUp Logo
ClickUp Logo
ClickUp

ClickUp

Composite Score
9.0 /10
CX Score
9.2 /10
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In Partnership With SelectHub

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What is ClickUp?

Build ClickUp into your own mission control center - small team or large team, simple workflows or complex workflows. One platform for everything. Bring everything together in one centralized place to manage all your productivity needs and track progress with custom Dashboards.

Company Details

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Awards & Recognition

ClickUp won the following awards in the Project Management - Enterprise category

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ClickUp Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on ClickUp.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

89 Likeliness to Recommend

98 Plan to Renew

88 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+93 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love ClickUp?

1% Negative
2% Neutral
97% Positive

Pros

  • Reliable
  • Enables Productivity
  • Performance Enhancing
  • Trustworthy

Feature Ratings

Average 86

Collaboration

91

Workflow Management

90

Planning and Scheduling

86

Document Management

86

Resource Management

86

Dependency and Milestone Tracking

85

Time & Expense Tracking

84

Hierarchical Task Management

84

Reporting

83

Budget Management

82

Mobile Access

78

Vendor Capability Ratings

Average 84

Quality of Features

88

Business Value Created

88

Breadth of Features

87

Ease of Implementation

87

Ease of Data Integration

86

Ease of Customization

84

Product Strategy and Rate of Improvement

82

Ease of IT Administration

82

Availability and Quality of Training

80

Usability and Intuitiveness

80

Vendor Support

78

ClickUp Reviews

Jonathan H.

  • Role: Information Technology
  • Industry: Entertainment
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted Feb 2022

Unique easy to learn inerface, invaluable for us

Likeliness to Recommend

10 /10

What differentiates ClickUp from other similar products?

ClickUp has a unique interface which is very quick to learn. The interface is compact, with most options available in a single task when creating. I didn't find any other similar system that has dependency tracking, which is a unique feature.

What is your favorite aspect of this product?

My favourite aspect of ClickUp is the dependency tracking. I can set a task for a member of staff, and have another task rely on its completion. For example, if a task relies on the shipping of a feature, the staff can automatically be notified when it is ready to perform the subsequent task, removing the burden of frequently checking if the task is ready to perform.

What do you dislike most about this product?

So far I haven't found anything to dislike about ClickUp. Any issues I've had were easily resolved by customising the interface.

What recommendations would you give to someone considering this product?

I was able to try ClickUp for free, and I believe it is free for life, albeit with some of the premium features removed. This was how I learned about the product and found if it was a good fit for the company.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Megan D.

  • Role: Sales Marketing
  • Industry: Other
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Jan 2022

Most efficient project management system ever!

Likeliness to Recommend

10 /10

What differentiates ClickUp from other similar products?

Number of features. Ease of use. High level of organization.

What is your favorite aspect of this product?

Being able to create a single hub for all aspects of our business. We can provide timelines, due dates, structured and organized information, and more to everyone in one place.

What do you dislike most about this product?

I don't think there is anything that i dislike about ClickUp so far.

What recommendations would you give to someone considering this product?

Learn about the structure and functionalities of the spaces, folders, lists, and docs before you start building your organizational systems.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Cari B.

  • Role: Sales Marketing
  • Industry: Media
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Jan 2022

Easy to use, does everything you need.

Likeliness to Recommend

10 /10

What differentiates ClickUp from other similar products?

It has so many features and can be customized person by person to work with their own workflow and needs.

What is your favorite aspect of this product?

The customization levels and workflow options.

What do you dislike most about this product?

The docs can be a little tedious to get to but that might be due to my layout.

What recommendations would you give to someone considering this product?

Do a free trial and watch some informational videos to learn about the potential it could have within your company, set it up to your preferred workflow.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

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