ClickUp Customer Reviews 2025 | SoftwareReviews

ClickUp

Composite Score

9.0 /10

CX Score

9.2 /10

214 Reviews Write a Review

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What is ClickUp?

Build ClickUp into your own mission control center - small team or large team, simple workflows or complex workflows. One platform for everything. Bring everything together in one centralized place to manage all your productivity needs and track progress with custom Dashboards.

Company Details

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Awards & Recognition

ClickUp won the following awards in the Project Management - Enterprise category

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6 Top Rated Capabilities

4 Top Rated Features

2024

2023 Data Quadrant Gold Medalist

2023

8 Top Rated Capabilities

5 Top Rated Features

2023

2023 Emotional Footprint Champion

2023

Strategy and Innovation
Service Experience
Product Impact
Contract Negotiation
Conflict Resolution

2023

2022 Data Quadrant Gold Medalist

2022

6 Top Rated Capabilities

5 Top Rated Features

2022

ClickUp Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on ClickUp.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

89 Likeliness to Recommend

98 Plan to Renew

88 Satisfaction of Cost Relative to Value

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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+93 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love ClickUp?

1% Negative

2% Neutral

97% Positive

Pros

Reliable
Enables Productivity
Performance Enhancing
Trustworthy

Feature Ratings

Average 86

Collaboration

Workflow Management

Planning and Scheduling

Document Management

Resource Management

Dependency and Milestone Tracking

Time & Expense Tracking

Hierarchical Task Management

Reporting

Budget Management

Mobile Access

Vendor Capability Ratings

Average 84

Quality of Features

Business Value Created

Breadth of Features

Ease of Implementation

Ease of Data Integration

Ease of Customization

Product Strategy and Rate of Improvement

Ease of IT Administration

Availability and Quality of Training

Usability and Intuitiveness

Vendor Support

Also Featured in...

Product Management

Score 9.1

View ClickUp in this category (opens in a new tab)

Task Management

Score 8.9

View ClickUp in this category (opens in a new tab)

Objectives and Key Results

Score 8.7

View ClickUp in this category (opens in a new tab)

AI Content Creation and Optimization

Score 8.3

View ClickUp in this category (opens in a new tab)

ClickUp Reviews

Gonzalo B.

Role: Information Technology
Industry: Other
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Jul 2021

Top rated project management tool

Likeliness to Recommend

9 /10

What differentiates ClickUp from other similar products?

ClickUp has one of the most comprehensive integration lists out there. Social collaboration tools: Slack, Zoom File management tools: Dropbox, Google Drive and other Google applications Billing and time tracking software: Timecamp, Time Doctor, Timely Sales and Marketing Tools: Hubspot, Salesforce Software design and development: Github, Gitlab, Sentry

What is your favorite aspect of this product?

I like this tool because it has a ton of features that you simply won't find in any other project management software. What: - Custom views - Custom statuses - Comments assigned - Gantt charts - Custom dashboards - Reminders Time tracking - Custom fields - Docs - Integrations

What do you dislike most about this product?

There is no white labeling available.

What recommendations would you give to someone considering this product?

My only suggestion is, if you are looking to migrate from another project management tool to ClickUp, you are in luck. ClickUp allows you to import all your project data from some of the best online project management tools like Basecamp, Zoho, Todoist, Jira software, and many more.

Pros

Efficient Service
Effective Service
Saves Time
Helps Innovate

Maja J.

Role: C-Level
Industry: Other
Involvement: Business Leader or Manager

Validated Review

Verified Reviewer

Submitted Jun 2021

Exceptional project management tool!

Likeliness to Recommend

10 /10

What differentiates ClickUp from other similar products?

The rate of improvement, how easy it is to use, and how beautiful their interface is. It's miles ahead of its competition!

What is your favorite aspect of this product?

Ease of use and how quickly they adapt to what we as customers need. Every Monday they release new features, and this rate of growth is just fantastic.

What do you dislike most about this product?

Would love to have a bit better and easier way to manage capacity and understand how to allocate resources.

What recommendations would you give to someone considering this product?

ClickUp will save you days of work! I've tested dozens of different project management tools and nothing compares to it.

Pros

Helps Innovate
Continually Improving Product
Reliable
Performance Enhancing

Pandya S.

Role: Information Technology
Industry: Technology
Involvement: IT Development, Integration, and Administration

Validated Review

Verified Reviewer

Submitted Jun 2021

Classically built for Scrum Followers

Likeliness to Recommend

10 /10

What differentiates ClickUp from other similar products?

Clickup bears a very modern and intuitive UI with awesome flow. It helps manage and build sprint while managing the total man hours in project. It also helps to see the status of task in multidimensional way like progress, todo , completed and It has a feature of automatic assignment to other people inteam after completing the task

What is your favorite aspect of this product?

I recently saw a feature where I moved my task from status of In progress to completed and I saw that it got assigned to QA person directly without waiting for a standup meeting and and it saved time and efforts for communication for project manager

What do you dislike most about this product?

The only thing that I don't like is its clock timer which don't allow to pause when you are not on your desk. it also allows anyone to log time in multiple tasks at a time which is sometimes not honest in case of two task being independent of each other

What recommendations would you give to someone considering this product?

I have seen this company from a startup to a big funded company that I am very impressed with their growth , they keep on adding new features often. anyone can consider this product for efficient team and project management

Pros

Performance Enhancing
Caring
Saves Time
Respectful

ClickUp

What is ClickUp?

Company Details

Book a Free Demo Today!

Awards & Recognition

2023 Data Quadrant Gold Medalist

2023 Emotional Footprint Champion

2022 Data Quadrant Gold Medalist

ClickUp Ratings

89 Likeliness to Recommend

98 Plan to Renew

88 Satisfaction of Cost Relative to Value

Emotional Footprint Overview

+93 Net Emotional Footprint

How much do users love ClickUp?

Pros

Feature Ratings Average rating of all product features, some of which may not be shown below

Collaboration Includes ability to view, share and direct work between co-workers in real or near real-time.

Workflow Management Includes ability to support flexible and comprehensive workflow-based capabilities.

Planning and Scheduling Includes milestones, tasks and resource assignments (can also include WBS and CPM).

Document Management Includes features such as check-in/check-out and versioning controls on documents and artifacts.

Resource Management Includes resource allocation, expense tracking, and resource planning.

Dependency and Milestone Tracking Ability to define project development stages and task dependencies while setting milestones to mark specific points in a project

Time & Expense Tracking Ability to track time for planning and estimating

Hierarchical Task Management Ability to create both templates and unique projects and support tasks that can be divided into sub-tasks and delegated

Reporting Straightforward data storage with ability to create any reports easily. Dashboards for any role with ability to easily build and modify.

Budget Management Includes financial planning, cost management, and payroll budgeting.

Mobile Access The solution can be easily accessed by employees through a dedicated native application or HTML5 access.

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Also Featured in...

Product Management

Task Management

Objectives and Key Results

AI Content Creation and Optimization

ClickUp Reviews

Gonzalo B.

Top rated project management tool

Likeliness to Recommend

Pros

Maja J.

Exceptional project management tool!

Likeliness to Recommend

Pros

Pandya S.

Classically built for Scrum Followers

Likeliness to Recommend

Pros

Most Popular ClickUp Comparisons

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Wrike

monday.com

Feature Ratings

Collaboration

Workflow Management

Planning and Scheduling

Document Management

Resource Management

Dependency and Milestone Tracking

Time & Expense Tracking

Hierarchical Task Management

Reporting

Budget Management

Mobile Access

Vendor Capability Ratings

Quality of Features

Business Value Created

Breadth of Features

Ease of Implementation

Ease of Data Integration

Ease of Customization

Product Strategy and Rate of Improvement

Ease of IT Administration

Availability and Quality of Training

Usability and Intuitiveness

Vendor Support