ClickUp Logo
ClickUp Logo
ClickUp

ClickUp

Composite Score
8.3 /10
CX Score
8.6 /10

What is ClickUp?

Build ClickUp into your own mission control center - small team or large team, simple workflows or complex workflows. One platform for everything. Bring everything together in one centralized place to manage all your productivity needs and track progress with custom Dashboards.

Company Details


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Awards & Recognition

ClickUp won the following awards in the AI Content Creation and Optimization category

ClickUp Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on ClickUp.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

90 Likeliness to Recommend

94 Plan to Renew

1
Since last award

85 Satisfaction of Cost Relative to Value

1
Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+98 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love ClickUp?

0% Negative
0% Neutral
100% Positive

Pros

  • Continually Improving Product
  • Reliable
  • Performance Enhancing
  • Enables Productivity

Feature Ratings

Average 86

Data Analysis

92

Grammar and Spellcheck

89

Artificial Intelligence and Natural Language Processing

89

Text-To-Image

87

Content Editor

86

Customization

86

Search Engine Optimization

86

Image and Video Generation

85

Translation

85

Content Summarization

84

Social Media Integration

83

Vendor Capability Ratings

Average 87

Business Value Created

90

Usability and Intuitiveness

90

Ease of Implementation

89

Quality of Features

88

Ease of Data Integration

87

Breadth of Features

87

Ease of IT Administration

86

Vendor Support

85

Availability and Quality of Training

85

Ease of Customization

85

Product Strategy and Rate of Improvement

82

ClickUp Reviews

Allen C.

  • Role: Sales Marketing
  • Industry: Healthcare
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jan 2025

From Words to Workflows

Likeliness to Recommend

7 /10

What differentiates ClickUp from other similar products?

ClickUp sets itself apart with its comprehensive platform that brings together task management, time tracking, documentation, and team collaboration tools. One of its most impressive features is its extensive customization options, which include various views such as List, Board, Gantt, and Calendar, as well as adaptable statuses and workflows designed for any team. The platform is also very cost-effective, providing robust functionality even in its free plan, making it perfect for individuals and small teams.

What is your favorite aspect of this product?

One of the standout features of ClickUp is its remarkable versatility and customization options. The platform provides a wide range of features, including multiple task views (List, Board, Gantt, Calendar), customizable workflows, and integrations with various tools, enabling teams to adapt their experience to fit specific needs. Tools for goal tracking, time management, and automation help streamline complex projects, while the documentation and real-time collaboration features promote effective teamwork.

What do you dislike most about this product?

Prices can sometimes feel a bit steep. The integrations work fine, but I found myself going back and forth through the documentation when I tried using Clickup and Slack, which should have been straightforward. It would be more useful to create tickets from regular messages instead of only messages within a thread, which isn't possible. The Gantt chart barely functions, and the schedules don’t even roll up to parent tasks, so the basic features are either missing or very limited, making rescheduling a challenge. It's important to look at how MS Project manages scheduling, user access, and licensing if you want to stay competitive.

What recommendations would you give to someone considering this product?

If you're thinking about using ClickUp, it's a good idea to start with the free plan to get a feel for its wide range of features, such as task management, various views, and integrations. You can tailor workflows to match your team's needs and try out different views like List, Board, Gantt, and Calendar to see which one you prefer. Take advantage of ClickUp’s templates to save time, and connect it with tools like Slack or Google Drive for smoother collaboration.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Cristina C.

  • Role: Information Technology
  • Industry: Other
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Feb 2024

Create projects from one place.

Likeliness to Recommend

9 /10

What differentiates ClickUp from other similar products?

With the help of this platform, we can collaborate with the team and optimize workflow from a single location, which increases production while saving time.

What is your favorite aspect of this product?

I appreciate that it gives me a range of tools to oversee and manage activities and projects, as well as to interact with the team, share ideas, and monitor the status of each project.

What do you dislike most about this product?

There aren't really any aspects that I dislike; it helps us plan and arrange all the tools we need for the jobs at hand, solve issues, and cut expenses.

What recommendations would you give to someone considering this product?

I would suggest ClickUp as a tool for creating and overseeing flawless teams. It is great for automating duties and optimizing all work, and it organizes marketing, engineering, and other initiatives really effectively.

Pros

  • Helps Innovate
  • Performance Enhancing
  • Enables Productivity
  • Trustworthy

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