ClickUp Logo
ClickUp Logo
ClickUp

ClickUp

Composite Score
9.0 /10
CX Score
9.2 /10
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In Partnership With SelectHub

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What is ClickUp?

Build ClickUp into your own mission control center - small team or large team, simple workflows or complex workflows. One platform for everything. Bring everything together in one centralized place to manage all your productivity needs and track progress with custom Dashboards.

Company Details

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Awards & Recognition

ClickUp won the following awards in the Project Management - Enterprise category

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ClickUp Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on ClickUp.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

89 Likeliness to Recommend

98 Plan to Renew

87 Satisfaction of Cost Relative to Value

1
Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+93 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love ClickUp?

1% Negative
2% Neutral
97% Positive

Pros

  • Reliable
  • Enables Productivity
  • Performance Enhancing
  • Trustworthy

Feature Ratings

Average 86

Collaboration

91

Workflow Management

90

Planning and Scheduling

86

Resource Management

86

Document Management

86

Dependency and Milestone Tracking

85

Hierarchical Task Management

84

Time & Expense Tracking

84

Reporting

83

Budget Management

82

Mobile Access

79

Vendor Capability Ratings

Average 84

Quality of Features

88

Business Value Created

87

Breadth of Features

87

Ease of Implementation

87

Ease of Data Integration

86

Ease of Customization

84

Ease of IT Administration

82

Product Strategy and Rate of Improvement

82

Availability and Quality of Training

81

Usability and Intuitiveness

80

Vendor Support

78

ClickUp Reviews

Justin G.

  • Role: Sales Marketing
  • Industry: Media
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Mar 2023

Dana B.

  • Role: C-Level
  • Industry: Technology
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Mar 2023

Clickup performs a superb job of equipping you to

Likeliness to Recommend

10 /10

What differentiates ClickUp from other similar products?

Clickup performs a superb job of equipping you to achieve organizational goals by letting you monitor projects from genesis to completion. The ability to set up a process with several, individualized phases is one of my favorite features. The ability to demonstrate my productivity is critical to my position, and I find that using Clickup to keep tabs on my tasks is both simple and effective.

What is your favorite aspect of this product?

There are several excellent features in ClickUp. The platform has been thoughtfully designed to be accessible to a wide range of users, with just the right degree of personalization and organization to make it effective. ClickUp also provides excellent support for its users and a wealth of resources for learning the platform, both for those new to the program and those looking to get the most out of it.

What do you dislike most about this product?

Learning this takes time and persistence. The system's complexity makes it difficult to quickly adjust to new circumstances in the workplace. While attempting to export or import content, you may not get the results you want. Common data administration tasks aren't made any easier by the dearth of available templates. To get the most out of it, you'll need to spend a lot of money on this instrument.

What recommendations would you give to someone considering this product?

Whether it's time or project management, ClickUp is a fantastic tool for solving a wide range of operational issues. If you put your minds to it, though, you may come up with a lot of creative ways to apply it, thanks to its extensive features that can help you streamline and improve an internal process you were previously managing with Excel, Sheets, or another comparable platform.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Ryan K.

  • Role: Sales Marketing
  • Industry: Entertainment
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Mar 2023

ClickUp helps us maximize our organization

Likeliness to Recommend

10 /10

What differentiates ClickUp from other similar products?

Our company revolves around ClickUp. It's how we keep in touch with one another and how we manage our clients, projects, and workload. ClickUp is used in our office to keep track of time. In order to better manage time, you can keep track of it task-by-task. ClickUp workflows have helped us streamline operations, centralize information, and improve productivity.

What is your favorite aspect of this product?

There are several areas in which ClickUp excels, including customer support, content planning, client management, standard operating procedure (SOP) construction, workflow design, project management, task sorting and organization, etc. One of ClickUp's strongest points is how adaptable it is. Create and send out customer surveys, organize tasks with a to-do list, brainstorm with a whiteboard, and do much more with Google Forms.

What do you dislike most about this product?

Our own custom ClickUp templates have proven to be buggy. But ClickUp has never stopped trying to fix these problems. ClickUp requires some time to get used to, but it pays off in the long run.

What recommendations would you give to someone considering this product?

ClickUp's built-in workflow automation reduces the workload placed on our staff and the requirement for supplemental productivity software. We eliminated two productivity items by utilizing ClickUp because it did it all effortlessly.

Pros

  • Reliable
  • Enables Productivity
  • Effective Service
  • Respectful

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