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ClickUp Logo
ClickUp

ClickUp

Composite Score
9.0 /10
CX Score
9.2 /10
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In Partnership With SelectHub

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What is ClickUp?

Build ClickUp into your own mission control center - small team or large team, simple workflows or complex workflows. One platform for everything. Bring everything together in one centralized place to manage all your productivity needs and track progress with custom Dashboards.

Company Details

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Awards & Recognition

ClickUp won the following awards in the Project Management - Enterprise category

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ClickUp Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on ClickUp.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

89 Likeliness to Recommend

98 Plan to Renew

87 Satisfaction of Cost Relative to Value

1
Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+93 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love ClickUp?

1% Negative
2% Neutral
97% Positive

Pros

  • Reliable
  • Enables Productivity
  • Performance Enhancing
  • Trustworthy

Feature Ratings

Average 86

Collaboration

91

Workflow Management

90

Planning and Scheduling

86

Resource Management

86

Document Management

86

Dependency and Milestone Tracking

85

Hierarchical Task Management

84

Time & Expense Tracking

84

Reporting

83

Budget Management

82

Mobile Access

79

Vendor Capability Ratings

Average 84

Quality of Features

88

Business Value Created

87

Breadth of Features

87

Ease of Implementation

87

Ease of Data Integration

86

Ease of Customization

84

Ease of IT Administration

82

Product Strategy and Rate of Improvement

82

Availability and Quality of Training

81

Usability and Intuitiveness

80

Vendor Support

78

ClickUp Reviews

Amber A.

  • Role: Sales Marketing
  • Industry: Food and Beverage
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jun 2022

"This is a great product for managing projects."

Likeliness to Recommend

8 /10

What differentiates ClickUp from other similar products?

I like the program because it has a very affordable price and it also has many functions, it is better in these aspects than other programs on the market.

What is your favorite aspect of this product?

It's a simple approach for team members to level-set & remain on the same page with diverse tasks in real-time. I have it connected to Slack so that I will get alerts if particular lists receive new tasks. I appreciate that there is also an extension for Google Chrome that makes it possible to quickly generate tasks from emails and link those emails to the task so that they are simple to access.

What do you dislike most about this product?

There is a possibility that it may experience some bugs or latency. It happens sometimes that I'll update the status of a task, but it won't reflect the change on the task's display. It will take a few times of refreshing the page before it appears to me. The same thing takes place whenever templates are applied; subtasks do not immediately become visible.

What recommendations would you give to someone considering this product?

If you are able to spend some time in the beginning, you will have access to a strong tool that will make it easier for you to handle tasks.

Pros

  • Unique Features
  • Efficient Service
  • Effective Service
  • Inspires Innovation

Laura M. B.

  • Role: Operations
  • Industry: Manufacturing
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jun 2022

Best for collaborating on project management.

Likeliness to Recommend

9 /10

What differentiates ClickUp from other similar products?

Clickup is assisting our staff in concentrating on all of our initiatives. I like how everything is contained within the app, including simple access to Google Docs and emails. We were able to provide clarity to the whole team about their tasks, internally track the progress of developer work, and external stakeholders could observe the development. One of the most useful features is the ability to hold chats in ClickUp, much like we would in Slack.

What is your favorite aspect of this product?

I appreciate how frequently Clickup releases updates. I believe they are a firm that is constantly concerned with their consumers and strives to deliver the finest product available. It's a highly user-friendly application, similar to Trello, so it's simple to get new coworkers up to speed. However, ClickUp functionality is more comprehensive and powerful than Jira. Not only does my development team utilize ClickUp, but so do our marketing, business, and leadership teams. Clickup capability and adaptability greatly above anything else in this price range.

What do you dislike most about this product?

Setup is a little clumsy, and there are so many different ways to set it that it might be difficult to figure out what works best for your specific needs. Although there are numerous instructions available, it might be difficult to find the exact tutorial that demonstrates my unique requirement for what I want to make.

What recommendations would you give to someone considering this product?

Watch a lot of YouTube videos on best practices for setting up your Clickup workplace. It's fantastic after you've set it up, but be sure to read all of the features and the various ways you may use it to best fit your needs. When setting up ClickUp, take the time to consider structure. Find a ScrumMaster or someone who is well-versed in JIRA.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Enables Productivity

Claire P.

  • Role: Sales Marketing
  • Industry: Communications
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jun 2022

Solid project management solution- great features!

Likeliness to Recommend

10 /10

What differentiates ClickUp from other similar products?

ClickUp's capabilities are comprehensive and it would be a challenge to find a feature they do not have. It is a great looking dashboard and experience, with fantastic training and support, built-in.

What is your favorite aspect of this product?

The templates are great, and save a ton of time! The resource centre is also comprehensive and helped us onboard and get up to speed with the platform easily. Having documents integrated into our processes kept everything in one place, organised, and easy to follow. They say "one app to replace them all", and many of the features and integrations (time tracking, integrated documents, chat feature etc) proved that statement!

What do you dislike most about this product?

Initially, the learning curve and onboarding seemed daunting, coming from a free, much simpler project management platform. However, the 'training' templates, resource centre and onboarding helped tremendously , and with a little time and practice, our team was up and running.

What recommendations would you give to someone considering this product?

Definitely make use of the training and templates to get you up to speed. You'll also discover a ton of features you may not have found otherwise.

Pros

  • Reliable
  • Performance Enhancing
  • Enables Productivity
  • Unique Features

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