ClickUp Logo Award Winner Product Badge
ClickUp Logo Award Winner Product Badge
ClickUp

ClickUp

Composite Score
9.0 /10
CX Score
9.3 /10
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In Partnership With SelectHub

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What is ClickUp?

Build ClickUp into your own mission control center - small team or large team, simple workflows or complex workflows. One platform for everything. Bring everything together in one centralized place to manage all your productivity needs and track progress with custom Dashboards.

Company Details

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Awards & Recognition

ClickUp won the following awards in the Project Management - Enterprise category

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ClickUp Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on ClickUp.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

90 Likeliness to Recommend

1
Since last award

98 Plan to Renew

87 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+94 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love ClickUp?

1% Negative
2% Neutral
97% Positive

Pros

  • Reliable
  • Enables Productivity
  • Performance Enhancing
  • Trustworthy

Feature Ratings

Average 86

Collaboration

92

Workflow Management

90

Planning and Scheduling

86

Document Management

86

Resource Management

86

Dependency and Milestone Tracking

85

Time & Expense Tracking

84

Hierarchical Task Management

84

Reporting

84

Budget Management

82

Mobile Access

79

Vendor Capability Ratings

Average 84

Quality of Features

88

Business Value Created

87

Breadth of Features

87

Ease of Implementation

87

Ease of Data Integration

86

Ease of Customization

84

Ease of IT Administration

83

Product Strategy and Rate of Improvement

82

Usability and Intuitiveness

81

Availability and Quality of Training

81

Vendor Support

78

ClickUp Reviews

Stephanie C.

  • Role: Sales Marketing
  • Industry: Food and Beverage
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jun 2022

"I liked using ClickUp"

Likeliness to Recommend

8 /10

What differentiates ClickUp from other similar products?

Unlike other apps, this one is easy to use and has a vast variety of options.

What is your favorite aspect of this product?

Using ClickUp, I like the simplicity with which you can customize it to suit your needs. As a marketer, I must use it to keep track of consumers' campaigns, preserve content, and get feedback. As an employee of my company, I have access to shared workspaces with other customers' teams. Tracking the progress of my customer's discussions and keeping an eye on future events is also a fantastic benefit. Project management software is one of the most versatile options available.

What do you dislike most about this product?

The sheer number of options available in ClickUp might be a little overwhelming at first. When I've run into problems, their help material is straightforward and their customer care team has always been fast to answer.

What recommendations would you give to someone considering this product?

This webinar may be personalized to your individual needs by one of our ClickUp specialists. Using a template or modeling your workspace after someone else who does the same thing is a smart idea when you're just starting started.

Pros

  • Reliable
  • Trustworthy
  • Unique Features
  • Efficient Service

Tim B.

  • Role: Information Technology
  • Industry: Media
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Jun 2022

It is very helpful for projects and tasks

Likeliness to Recommend

9 /10

What differentiates ClickUp from other similar products?

We use ClickUp for internal projects involving various departments in addition to our primary project management platform. Due to the low cost of the program, we are able to switch out users on a per-project basis. By doing so, we can ensure that everyone on campus has access to the most recent version of the project.

What is your favorite aspect of this product?

The ability to deconstruct large undertakings into manageable chunks. It might be too light for those who prefer dense narratives. Therefore far, our use of this tool has been limited to task-based projects, so we have not made extensive use of its time and resource management capabilities.

What do you dislike most about this product?

The user interface is a little tricky to master at first. It would be helpful if there were greater contrast between the background and the playing cards. It takes some tweaking to get it to operate with other methodologies (such as scrum), but the included templates and instructions make this process much easier.

What recommendations would you give to someone considering this product?

Anywhere an effective project management solution is required, ClickUp may be put to good use. The cost is quite competitive and the amount of customization available is practically limitless. It enables delegation of duties and delegation of tasks, as well as the distribution of resources.

Pros

  • Unique Features
  • Efficient Service
  • Transparent
  • Friendly Negotiation

caroline B.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jun 2022

This is the best gift for project managers.

Likeliness to Recommend

9 /10

What differentiates ClickUp from other similar products?

High level of customization. ClickUp is affordable. The UI is simple and smooth. There are onboarding videos. The support offered is helpful and instant.

What is your favorite aspect of this product?

ClickUp allows us to create different views to track projects due every week. Integrates with email for notification/reminders. There are different spaces that can be used for multiple departments. There are plenty of pre-customized project templates. The Gannt charts. Kanban boards.

What do you dislike most about this product?

Some integrations do not work well. One cannot edit the sprint date once it is created. The learning curve is a bit steep.

What recommendations would you give to someone considering this product?

ClickUp is by far the best project management tool we have used. We use it for our project/task management and knowledge base. I love that it is able to assign and track work, for instance, time estimation, time logging, assigning to multiple people, subtasks for breaking down large tasks due dates and so much more. It goes further to provide multiple ways to view data from boards, list views, mind maps, and Gantt charts. highly recommend ClickUp.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

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