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HubSpot Sales Hub
8.9 /10

What is HubSpot Sales Hub?

Easy-to-adopt sales software that leverages AI to build pipelines and close deals. Hubspot Sales Hub eliminates friction by bringing all your tools and data together on one easy-to-use, powerful CRM platform your whole team will love. Sales Hub empowers sales teams to index on quality over quantity. It equips them with both the connected tools they need to regain productivity and the context they need to deepen customer connections.

Company Details

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Awards & Recognition

HubSpot Sales Hub won the following awards in the Customer Intelligence category

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HubSpot Sales Hub Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on HubSpot Sales Hub.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

88 Likeliness to Recommend

1
Since last award

99 Plan to Renew

1
Since last award

89 Satisfaction of Cost Relative to Value

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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+94 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love HubSpot Sales Hub?

0% Negative
7% Neutral
93% Positive

Pros

  • Helps Innovate
  • Respectful
  • Friendly Negotiation
  • Reliable

Feature Ratings

Average 85

Data Visualization

89

Anomaly Detection

86

Audience Demographics

86

Real Time Workflow Automation

86

Audience Segmentation

85

Customer Journey Modelling

84

API Framework

84

Metadata Management

83

Conversion Analysis

83

Cross Channel Attribution Analysis

82

Predictive Analytics

82

Vendor Capability Ratings

Average 84

Ease of Implementation

87

Business Value Created

87

Quality of Features

85

Ease of Data Integration

85

Availability and Quality of Training

84

Breadth of Features

84

Usability and Intuitiveness

84

Ease of IT Administration

84

Product Strategy and Rate of Improvement

82

Ease of Customization

82

Vendor Support

81

Also Featured in...

Sales Engagement Platforms

Score 9.0

View HubSpot Sales Hub in this category (opens in a new tab)

Appointment Scheduling

Score 9.0

View HubSpot Sales Hub in this category (opens in a new tab)

Lead Management

Score 9.0

View HubSpot Sales Hub in this category (opens in a new tab)

Sales Analytics

Score 8.8

View HubSpot Sales Hub in this category (opens in a new tab)

Sales Enablement

Score 8.8

View HubSpot Sales Hub in this category (opens in a new tab)

Customer Relationship Management - Midmarket

Score 8.7

View HubSpot Sales Hub in this category (opens in a new tab)

Customer Relationship Management - Enterprise

Score 8.4

View HubSpot Sales Hub in this category (opens in a new tab)

HubSpot Sales Hub Reviews

STEPHEN O.

  • Role: Information Technology
  • Industry: Utilities
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted May 2025

Effective Sales Solution with Potential for More

Likeliness to Recommend

9 /10

What differentiates HubSpot Sales Hub from other similar products?

HubSpot Sales Hub stands out with its all-in-one platform, customization capabilities, advanced sales tools, seamless integrations, scalability, and customer-centric approach, making it a powerful tool for sales teams.

What is your favorite aspect of this product?

The colaborativeness

What do you dislike most about this product?

No AI to optimise its analytics

What recommendations would you give to someone considering this product?

Know what u want to do exactly before getting the software so u don't end up getting what you don't need

Pros

  • Helps Innovate
  • Saves Time
  • Client Friendly Policies
  • Altruistic

Paula C.

  • Role: Sales Marketing
  • Industry: Transportation
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Dec 2024

CRM Tool is free and easy to modify the setting.

Likeliness to Recommend

6 /10

What differentiates HubSpot Sales Hub from other similar products?

Importing and exporting data is nonlimited as in other tools and all activities are displayed on the dashboard

What is your favorite aspect of this product?

Sale records are well analyzed and stored.

What do you dislike most about this product?

No dislike to be honest.

Pros

  • Helps Innovate
  • Inspires Innovation
  • Caring
  • Fair

John B.

  • Role: Sales Marketing
  • Industry: Technology
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Dec 2024

"Hubspot Perfect Sales Hub"

Likeliness to Recommend

10 /10

What differentiates HubSpot Sales Hub from other similar products?

Hubspot Sales Hub has Automation capabilities, can create Sales Playbook, lead scoring can be done.

What is your favorite aspect of this product?

Creating Playbook & Automation capabilities are my favorite aspect in Hubspot Sales Hub.

What do you dislike most about this product?

Hubspot doesn't calling VOIP capabilities. Should include in the near future.

What recommendations would you give to someone considering this product?

If you are looking for Sales automation with lead scoring, analytics and Playbook feature. Go for the Hubspot sales hub.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Enables Productivity

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