HubSpot Sales Hub Logo
HubSpot Sales Hub Logo
HubSpot

HubSpot Sales Hub

Composite Score
8.1 /10
CX Score
8.4 /10

What is HubSpot Sales Hub?

Easy-to-adopt sales software that leverages AI to build pipelines and close deals. Hubspot Sales Hub eliminates friction by bringing all your tools and data together on one easy-to-use, powerful CRM platform your whole team will love. Sales Hub empowers sales teams to index on quality over quantity. It equips them with both the connected tools they need to regain productivity and the context they need to deepen customer connections.

Company Details

Book a Free Demo Today!

See it in action with a free demo.

Click below to sign up on our partner's website.

Get Demo

In Partnership With SelectHub

Awards & Recognition

HubSpot Sales Hub won the following awards in the Customer Relationship Management - Enterprise category

Filter By

HubSpot Sales Hub Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on HubSpot Sales Hub.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

87 Likeliness to Recommend

99 Plan to Renew

77 Satisfaction of Cost Relative to Value

1
Since last award


Emotional Footprint Overview

Chart with 5 data points.
The chart has 1 X axis displaying categories.
The chart has 1 Y axis displaying values. Range: 0 to 100.
End of interactive chart.
{y}
{name}

Emotional Footprint Overview

Product Experience:
95%
Negotiation and Contract:
93%
Conflict Resolution:
91%
Strategy & Innovation:
91%
Service Experience:
94%

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+93 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love HubSpot Sales Hub?

Chart

Bar chart with 10 data series.
The chart has 1 X axis displaying values. Range: -0.5 to 0.5.
The chart has 1 Y axis displaying values. Range: 0 to 100.
End of interactive chart.
5% Negative
1% Neutral
94% Positive

Pros

  • Generous Negotitation
  • Transparent
  • Enables Productivity
  • Fair

Feature Ratings

Average 84

Marketing Management

92

Customer Service Management

92

Lead Management

87

Sales Management

86

Account and Contact Management

86

Telephony and Call Center Management

84

Collaboration

84

Analytics and Reporting

83

Quote Contract and Proposal

81

Activity and Workflow Management

81

Mobile

80

Vendor Capability Ratings

Average 82

Business Value Created

88

Usability and Intuitiveness

87

Product Strategy and Rate of Improvement

83

Ease of Data Integration

82

Availability and Quality of Training

82

Ease of IT Administration

82

Ease of Implementation

82

Breadth of Features

79

Vendor Support

78

Ease of Customization

78

Quality of Features

78

HubSpot Sales Hub Reviews

Vishnu Y.

  • Role: Information Technology
  • Industry: Utilities
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Dec 2024

All-in-One Sales CRM for Better Efficiency

Likeliness to Recommend

10 /10

What differentiates HubSpot Sales Hub from other similar products?

HubSpot Sales Hub stands out for its user-friendly interface and seamless integration with the broader HubSpot ecosystem, making it a favorite for growing teams. Unlike other CRMs, it offers extensive automation features, great tracking capabilities, and easy-to-use templates.

What is your favorite aspect of this product?

The email tracking and automation are great for streamlining outreach. The pipeline management is visual and easy to customize.

What do you dislike most about this product?

It can get pricey as you scale with more advanced features. Limited reporting customization compared to more specialized CRM tools.

What recommendations would you give to someone considering this product?

HubSpot Sales Hub is an excellent choice, though be mindful of pricing as you grow.

Pros

  • Efficient Service
  • Inspires Innovation
  • Fair
  • Security Protects

Vanshika S.

  • Role: Sales Marketing
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Dec 2024

An all-in-one sales platform

Likeliness to Recommend

9 /10

What differentiates HubSpot Sales Hub from other similar products?

I've used a few sales tools in the past, and one of the things that always frustrated me was the steep learning curve. HubSpot is incredibly intuitive, with drag-and-drop features, easy customization options, and a clean, simple layout. This has saved me a lot of time when onboarding new team members or just trying to get things set up quickly. The automation capabilities are also a big plus. I love the workflow automation tools, which allow me to set up personalized follow-up sequences, reminders, and even trigger actions based on contact behaviour- it’s a huge time-saver

What is your favorite aspect of this product?

My favorite aspect of HubSpot Sales Hub is definitely the automation and workflow tools. They save me so much time and make the whole sales process run more smoothly. For example, I can set up a workflow that automatically sends a personalized email to a lead once they fill out a form on our website, then another email a few days later if they don’t respond. On top of that, HubSpot allows me to assign tasks to myself or my team based on certain criteria, so we never miss an opportunity to follow up or engage with a contact at the right moment. Another reason I love the automation is that it allows me to focus on higher-level strategic work.

What do you dislike most about this product?

Email deliverability can be an issue at times, especially when using mass emails or sequences. I’ve had moments where some emails get flagged as spam, which isn’t necessarily a dealbreaker, but it can definitely affect the consistency of outreach. HubSpot does offer tools to optimize deliverability, but it’s something to keep an eye on if email marketing is a major part of the strategy.

What recommendations would you give to someone considering this product?

If email outreach is a big part of your sales strategy, it’s worth paying attention to how HubSpot handles email deliverability. Make sure your emails are optimized and not flagged as spam, especially when you start using sequences or mass emails. It’s a good idea to test your emails with smaller batches before going full scale.

Pros

  • Helps Innovate
  • Performance Enhancing
  • Enables Productivity
  • Efficient Service

Elvis C.

  • Role: Sales Marketing
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Sep 2024

To enhance customer communication.

Likeliness to Recommend

9 /10

What differentiates HubSpot Sales Hub from other similar products?

Salespeople can focus on strategy and closing deals when they spend less time on manual, repetitive tasks. By monitoring emails and notifications, you can get up-to-date information. Provides quick information about potential customers' interests.

What is your favorite aspect of this product?

HubSpot Sales Hub is a good tool for automating repetitive operations like scheduling meetings, sending follow-up emails, and setting reminders. Sales staff can access information easily if I organize current and potential customer information in a CRM (Customer Relationship Management).

What do you dislike most about this product?

Working with HubSpot Sales Hub is fantastic and error-free.

What recommendations would you give to someone considering this product?

For tracking and monitoring the sales opportunity process from initial contact to closing, I suggest using HubSpot Sales Hub.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Most Popular HubSpot Sales Hub Comparisons