


What is HubSpot Sales Hub?
Easy-to-adopt sales software that leverages AI to build pipelines and close deals. Hubspot Sales Hub eliminates friction by bringing all your tools and data together on one easy-to-use, powerful CRM platform your whole team will love. Sales Hub empowers sales teams to index on quality over quantity. It equips them with both the connected tools they need to regain productivity and the context they need to deepen customer connections.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
88 Likeliness to Recommend
1
Since last award
99 Plan to Renew
1
Since last award
89 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+94 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love HubSpot Sales Hub?
Pros
- Helps Innovate
- Respectful
- Friendly Negotiation
- Reliable
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Data Visualization
Anomaly Detection
Audience Demographics
Real Time Workflow Automation
Audience Segmentation
Customer Journey Modelling
API Framework
Metadata Management
Conversion Analysis
Cross Channel Attribution Analysis
Predictive Analytics
Vendor Capability Ratings
Ease of Implementation
Business Value Created
Quality of Features
Ease of Data Integration
Availability and Quality of Training
Breadth of Features
Usability and Intuitiveness
Ease of IT Administration
Product Strategy and Rate of Improvement
Ease of Customization
Vendor Support
Also Featured in...
Sales Engagement Platforms
Score 9.0
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Appointment Scheduling
Score 9.0
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Lead Management
Score 9.0
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Sales Analytics
Score 8.8
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Sales Enablement
Score 8.8
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Customer Relationship Management - Midmarket
Score 8.7
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Customer Relationship Management - Enterprise
Score 8.4
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HubSpot Sales Hub Reviews

Nisarg P.
- Role: Sales Marketing
- Industry: Electronics
- Involvement: End User of Application
Submitted Nov 2023
Best tool with integrated Sales and Marketing
Likeliness to Recommend
What differentiates HubSpot Sales Hub from other similar products?
- Easy integration of Marketing and Sales team - Outlook and Gmail integration - Ease of adding contacts, prospects, and deals -
What is your favorite aspect of this product?
- Automatically adding contacts from Outlook itself - Email tracking - Reminder and creating task for followups
What do you dislike most about this product?
- Customization based on Industry in the deal - Sales Intelligence - One must use the different portals to identify the specific buyer's persona, their Email IDs, and other details.
What recommendations would you give to someone considering this product?
It's the best tool and CRM for Large and SMEs, You can use your sales contacts data and companies to do email campaigns and other stuff so seamless integration between sales and marketing. Specific for the B2B industry if one wants to do ABMs or industry-based Marketing then its the best go-to tool. The sales side it will help sales reps in notifying for followups and creating tasks that can help in increasing revenue by timely nurturing accounts.
Pros
- Continually Improving Product
- Trustworthy
- Helps Innovate
- Efficient Service
Cons
- Less Productive
- Leverages Incumbent Status
- Less Performance Enhancing
Please tell us why you think this review should be flagged.

Priya L.
- Role: Operations
- Industry: Technology
- Involvement: End User of Application
Submitted Nov 2023
My sales warrior
Likeliness to Recommend
What differentiates HubSpot Sales Hub from other similar products?
Its is much better CRM for this price point, i would say its one of the best CRM to go with for this price point and 20% HIGHER
What is your favorite aspect of this product?
It has other products like Hub spot Marketing, Hub spot Operations, using all together can improve the business
What do you dislike most about this product?
The customer support is quite un satisfied
What recommendations would you give to someone considering this product?
If you have a team size of 200 or less this is the best
Pros
- Reliable
- Performance Enhancing
- Trustworthy
- Unique Features
Cons
- Less Efficient Service
- Less Effective Service
- Less Caring
Please tell us why you think this review should be flagged.

Anton D.
- Role: Sales Marketing
- Industry: Media
- Involvement: Initial Implementation
Submitted Nov 2023
Easy to learn, use, and implement
Likeliness to Recommend
What differentiates HubSpot Sales Hub from other similar products?
the automation of sequences as well as the personalization of bulk emails
What is your favorite aspect of this product?
the personalization
What do you dislike most about this product?
the inability to edit sequences once started
What recommendations would you give to someone considering this product?
join one of their many seminars before using
Pros
- Helps Innovate
- Reliable
- Saves Time
- Respectful
Please tell us why you think this review should be flagged.
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