What is HubSpot Sales Hub?

Easy-to-adopt sales software that leverages AI to build pipelines and close deals. Hubspot Sales Hub eliminates friction by bringing all your tools and data together on one easy-to-use, powerful CRM platform your whole team will love. Sales Hub empowers sales teams to index on quality over quantity. It equips them with both the connected tools they need to regain productivity and the context they need to deepen customer connections.

Company Details


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Awards & Recognition

HubSpot Sales Hub won the following awards in the Customer Intelligence category

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HubSpot Sales Hub Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on HubSpot Sales Hub.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

88 Likeliness to Recommend

1
Since last award

99 Plan to Renew

1
Since last award

89 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+94 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love HubSpot Sales Hub?

0% Negative
7% Neutral
93% Positive

Pros

  • Helps Innovate
  • Respectful
  • Friendly Negotiation
  • Reliable

Feature Ratings

Average 85

Data Visualization

89

Anomaly Detection

86

Audience Demographics

86

Real Time Workflow Automation

86

Audience Segmentation

85

Customer Journey Modelling

84

API Framework

84

Metadata Management

83

Conversion Analysis

83

Cross Channel Attribution Analysis

82

Predictive Analytics

82

Vendor Capability Ratings

Average 84

Ease of Implementation

87

Business Value Created

87

Quality of Features

85

Ease of Data Integration

85

Availability and Quality of Training

84

Breadth of Features

84

Usability and Intuitiveness

84

Ease of IT Administration

84

Product Strategy and Rate of Improvement

82

Ease of Customization

82

Vendor Support

81

HubSpot Sales Hub Reviews

Nisarg P.

  • Role: Sales Marketing
  • Industry: Electronics
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Nov 2023

Best tool with integrated Sales and Marketing

Likeliness to Recommend

8 /10

What differentiates HubSpot Sales Hub from other similar products?

- Easy integration of Marketing and Sales team - Outlook and Gmail integration - Ease of adding contacts, prospects, and deals -

What is your favorite aspect of this product?

- Automatically adding contacts from Outlook itself - Email tracking - Reminder and creating task for followups

What do you dislike most about this product?

- Customization based on Industry in the deal - Sales Intelligence - One must use the different portals to identify the specific buyer's persona, their Email IDs, and other details.

What recommendations would you give to someone considering this product?

It's the best tool and CRM for Large and SMEs, You can use your sales contacts data and companies to do email campaigns and other stuff so seamless integration between sales and marketing. Specific for the B2B industry if one wants to do ABMs or industry-based Marketing then its the best go-to tool. The sales side it will help sales reps in notifying for followups and creating tasks that can help in increasing revenue by timely nurturing accounts.

Pros

  • Continually Improving Product
  • Trustworthy
  • Helps Innovate
  • Efficient Service

Cons

  • Less Productive
  • Leverages Incumbent Status
  • Less Performance Enhancing

Priya L.

  • Role: Operations
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Nov 2023

My sales warrior

Likeliness to Recommend

9 /10

What differentiates HubSpot Sales Hub from other similar products?

Its is much better CRM for this price point, i would say its one of the best CRM to go with for this price point and 20% HIGHER

What is your favorite aspect of this product?

It has other products like Hub spot Marketing, Hub spot Operations, using all together can improve the business

What do you dislike most about this product?

The customer support is quite un satisfied

What recommendations would you give to someone considering this product?

If you have a team size of 200 or less this is the best

Pros

  • Reliable
  • Performance Enhancing
  • Trustworthy
  • Unique Features

Cons

  • Less Efficient Service
  • Less Effective Service
  • Less Caring

Anton D.

  • Role: Sales Marketing
  • Industry: Media
  • Involvement: Initial Implementation
Validated Review
Verified Reviewer

Submitted Nov 2023

Easy to learn, use, and implement

Likeliness to Recommend

9 /10

What differentiates HubSpot Sales Hub from other similar products?

the automation of sequences as well as the personalization of bulk emails

What is your favorite aspect of this product?

the personalization

What do you dislike most about this product?

the inability to edit sequences once started

What recommendations would you give to someone considering this product?

join one of their many seminars before using

Pros

  • Helps Innovate
  • Reliable
  • Saves Time
  • Respectful

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