What is HubSpot Sales Hub?
Easy-to-adopt sales software that leverages AI to build pipelines and close deals. Hubspot Sales Hub eliminates friction by bringing all your tools and data together on one easy-to-use, powerful CRM platform your whole team will love. Sales Hub empowers sales teams to index on quality over quantity. It equips them with both the connected tools they need to regain productivity and the context they need to deepen customer connections.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
89 Likeliness to Recommend
2
Since last award
99 Plan to Renew
1
Since last award
88 Satisfaction of Cost Relative to Value
1
Since last award
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+93 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love HubSpot Sales Hub?
Pros
- Helps Innovate
- Respectful
- Friendly Negotiation
- Reliable
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Data Visualization
Anomaly Detection
Audience Demographics
Real Time Workflow Automation
Audience Segmentation
Customer Journey Modelling
API Framework
Metadata Management
Conversion Analysis
Cross Channel Attribution Analysis
Predictive Analytics
Vendor Capability Ratings
Ease of Implementation
Business Value Created
Quality of Features
Ease of Data Integration
Availability and Quality of Training
Ease of IT Administration
Breadth of Features
Usability and Intuitiveness
Ease of Customization
Product Strategy and Rate of Improvement
Vendor Support
Also Featured in...
Sales Engagement Platforms
Score 9.1
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Appointment Scheduling
Score 9.0
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Lead Management
Score 9.0
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Sales Analytics
Score 8.8
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Sales Enablement
Score 8.8
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Customer Relationship Management - Midmarket
Score 8.7
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Customer Relationship Management - Enterprise
Score 8.4
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HubSpot Sales Hub Reviews
Kirolus G.
- Role: C-Level
- Industry: Technology
- Involvement: Business Leader or Manager
Submitted Oct 2023
Excellent product wins competitors like SF.com
Likeliness to Recommend
What differentiates HubSpot Sales Hub from other similar products?
Ease of use is the key here. Simplistic screens and reporting. Very happy. Sometimes simplicity is all a user wants and hubspot delivers!
What is your favorite aspect of this product?
Dealflow and reporting is very clear and wins out against other vena that can often be complex and higher learning curve. Didn’t experience this hubspot!
What do you dislike most about this product?
Nothing else is needed, this is great product and I look forward to using other integrations and features
What recommendations would you give to someone considering this product?
Use of the email integration with sales and front office staff to track the external emails with clients and investors
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Please tell us why you think this review should be flagged.
Prince O.
- Role: Finance
- Industry: Finance
- Involvement: End User of Application
Submitted Jul 2025
A Solid All-in-One Sales Tool
Likeliness to Recommend
What differentiates HubSpot Sales Hub from other similar products?
What really sets HubSpot Sales Hub apart is how easy it is to use and how seamlessly it connects with HubSpot’s full CRM and Marketing tools all in one place, without needing heavy IT support. Unlike some clunky legacy CRMs, it’s designed for quick adoption, strong automation, and great visibility across teams, so sales reps and marketers can work from the same source of truth.
What is your favorite aspect of this product?
I really like how intuitive and user-friendly, HubSpot Sales Hub is the clean interface, easy automation, and tight integration with the rest of HubSpot make it simple to manage contacts, deals, and tasks all in one place.
What do you dislike most about this product?
I wish the reporting and forecasting tools were more advanced out-of-the-box, for complex pipelines or big teams, you sometimes need extra add-ons or workarounds to get deeper insights.
What recommendations would you give to someone considering this product?
HubSpot’s support is really helpful. Also, be clear on what features come with your plan, because some advanced tools can cost extra as your team grows. Overall, it’s a great choice if you want something powerful but easy to learn.
Pros
- Helps Innovate
- Reliable
- Enables Productivity
- Trustworthy
Please tell us why you think this review should be flagged.
Alenoghena E.
- Role: Industry Specific Role
- Industry: Consulting
- Involvement: End User of Application
Submitted Jul 2025
A smart, efficient and reliable tool for business
Likeliness to Recommend
What differentiates HubSpot Sales Hub from other similar products?
Hubspot Sales is an an all in one platform that integrate sales, marketing Customer Relationships Management (CRM) and other important features, making it easy for companies and businesses to have all their support on one platform.
What is your favorite aspect of this product?
My favourite aspect of HubSpot sales is how it is creating automation most especially in the integration of Customer Relationship Management (CRM) tools.
What do you dislike most about this product?
To access more advance features such as advanced reporting, customization and more advanced automation requires payments which can be a bit pricey especially for small companies or business looking to upscale.
What recommendations would you give to someone considering this product?
HubSpot Sales is an excellent tool that covers Appointment settings, automation and even Customer Relationship Management (CRM). It is a tool that can serve as a one-stop shop for the basic need of companies and businesses after which the can upscale to paid features if the need arises.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Cons
- Charges for Enhancements
- Leverages Incumbent Status
Please tell us why you think this review should be flagged.
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