What is HubSpot Sales Hub?

Easy-to-adopt sales software that leverages AI to build pipelines and close deals. Hubspot Sales Hub eliminates friction by bringing all your tools and data together on one easy-to-use, powerful CRM platform your whole team will love. Sales Hub empowers sales teams to index on quality over quantity. It equips them with both the connected tools they need to regain productivity and the context they need to deepen customer connections.

Company Details


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Awards & Recognition

HubSpot Sales Hub won the following awards in the Customer Intelligence category

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HubSpot Sales Hub Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on HubSpot Sales Hub.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

89 Likeliness to Recommend

2
Since last award

99 Plan to Renew

1
Since last award

88 Satisfaction of Cost Relative to Value

1
Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+93 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love HubSpot Sales Hub?

0% Negative
6% Neutral
94% Positive

Pros

  • Helps Innovate
  • Respectful
  • Friendly Negotiation
  • Reliable

Feature Ratings

Average 85

Data Visualization

89

Anomaly Detection

86

Audience Demographics

85

Real Time Workflow Automation

85

Audience Segmentation

85

Customer Journey Modelling

84

API Framework

84

Metadata Management

83

Conversion Analysis

83

Cross Channel Attribution Analysis

82

Predictive Analytics

81

Vendor Capability Ratings

Average 84

Ease of Implementation

87

Business Value Created

87

Quality of Features

86

Ease of Data Integration

85

Availability and Quality of Training

84

Ease of IT Administration

84

Breadth of Features

84

Usability and Intuitiveness

83

Ease of Customization

83

Product Strategy and Rate of Improvement

83

Vendor Support

81

HubSpot Sales Hub Reviews

Karl Y.

  • Role: Sales Marketing
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Apr 2025

All in one Digital workplace

Likeliness to Recommend

7 /10

What differentiates HubSpot Sales Hub from other similar products?

HubSpot sales Hub integrations ensures smooth and smart workflow, integrations with multiple sales channels and cloud systems simplify work transfer and eliminates in on delays due to automated processes.

What is your favorite aspect of this product?

HubSpot Sale Hub act as a commercial and professional communications channel between salers and the clients.

What do you dislike most about this product?

HubSpot sales Hub is creditable

What recommendations would you give to someone considering this product?

It has all required tools for monitoring sales and marketing.

Pros

  • Reliable
  • Helps Innovate
  • Enables Productivity
  • Trustworthy

Kassia W.

  • Role: Sales Marketing
  • Industry: Technology
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Apr 2025

Not applicable

Likeliness to Recommend

10 /10

What differentiates HubSpot Sales Hub from other similar products?

No comment

What is your favorite aspect of this product?

The whole system

What do you dislike most about this product?

Nothing at all

What recommendations would you give to someone considering this product?

Purchase it

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

James E.

  • Role: Sales Marketing
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Dec 2024

Great CRM & Great Marketing tool.

Likeliness to Recommend

10 /10

What differentiates HubSpot Sales Hub from other similar products?

HubSpot Sales Hub offers a range of tools that differentiates them from their competitors. These tools include email templates, automated email sequences, embedded video links, and tracked document links. All of which I use on a day-to-day. HubSpot also allows users to create personalized meeting links, so prospects can book time directly with me based on their availability and is much more efficient then going back on fourth over email.

What is your favorite aspect of this product?

My favoutite aspect of the product is the ability to build out sales sequences. I can create a sequence to include both tasks and specific emails, of which I can create using email templates. By doing so I can focus on performing my activities without the need to have high level of manual work. A great example if the fact that emails are automatically sent and tracked, without the need for manual creation. This feature alone saves me time on a daily basis.

What do you dislike most about this product?

My dislikes in relation to HubSpot Sales Hub is the need for third party extensions to track phone calls. This would mean the business would have to purchase additional software and change the Telephony system. I would like to see a automation with our current solution used, or the ability to automate with any telephony solution.

What recommendations would you give to someone considering this product?

If any business is looking to adopt a innovative CRM solution that is cost-efficient an can be highly customized to your needs I would suggest would highly recommend HubSpot Sales Hub as both a CRM solution and marketing solution.

Pros

  • Trustworthy
  • Efficient Service
  • Caring
  • Saves Time

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