What is HubSpot Sales Hub?

Easy-to-adopt sales software that leverages AI to build pipelines and close deals. Hubspot Sales Hub eliminates friction by bringing all your tools and data together on one easy-to-use, powerful CRM platform your whole team will love. Sales Hub empowers sales teams to index on quality over quantity. It equips them with both the connected tools they need to regain productivity and the context they need to deepen customer connections.

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Awards & Recognition

HubSpot Sales Hub won the following awards in the Customer Intelligence category

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HubSpot Sales Hub Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on HubSpot Sales Hub.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

89 Likeliness to Recommend

2
Since last award

99 Plan to Renew

1
Since last award

88 Satisfaction of Cost Relative to Value

1
Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+93 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love HubSpot Sales Hub?

0% Negative
6% Neutral
94% Positive

Pros

  • Helps Innovate
  • Respectful
  • Friendly Negotiation
  • Reliable

Feature Ratings

Average 85

Data Visualization

89

Anomaly Detection

86

Audience Demographics

85

Real Time Workflow Automation

85

Audience Segmentation

85

Customer Journey Modelling

84

API Framework

84

Metadata Management

83

Conversion Analysis

83

Cross Channel Attribution Analysis

82

Predictive Analytics

81

Vendor Capability Ratings

Average 84

Ease of Implementation

87

Business Value Created

87

Quality of Features

86

Ease of Data Integration

85

Availability and Quality of Training

84

Ease of IT Administration

84

Breadth of Features

84

Usability and Intuitiveness

83

Ease of Customization

83

Product Strategy and Rate of Improvement

83

Vendor Support

81

HubSpot Sales Hub Reviews

irfan s.

  • Role: C-Level
  • Industry: Other
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Dec 2024

"My sales work was made more efficient."

Likeliness to Recommend

10 /10

What differentiates HubSpot Sales Hub from other similar products?

It is a flexible and effective solution for managing different business processes because of its easy-to-use design and smooth connectivity with third-party apps.

What is your favorite aspect of this product?

Building and managing email campaigns, nurturing leads, and automating workflows are all extremely simple for me in one location, which helps me increase lead conversion rates and optimize marketing efforts.

What do you dislike most about this product?

The templates for email campaigns are really simple.

What recommendations would you give to someone considering this product?

It's really easy; just make sure you're utilizing all of its automation features and integrations.

Pros

  • Helps Innovate
  • Reliable
  • Unique Features
  • Inspires Innovation

Craig F.

  • Role: Sales Marketing
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Apr 2024

HubSpot Sales Hub is a fantastic program.

Likeliness to Recommend

7 /10

What differentiates HubSpot Sales Hub from other similar products?

What sets it apart from competing systems is the way it streamlines and consolidates the sales process for maximum efficiency.

What is your favorite aspect of this product?

If you're new to the platform, you'll have no problem navigating HubSpot because of how easy it is. Their customer service is very good, they usually respond to questions and concerns in less than 24 hours.

What do you dislike most about this product?

The tool could be a bit of a pain to use at first, but it's fantastic once you get the hang of it.

What recommendations would you give to someone considering this product?

Due of its user-friendliness, I recommend this program. Streamlined design with easy access to menu items.

Pros

  • Performance Enhancing
  • Trustworthy
  • Unique Features
  • Efficient Service

Nicholas S.

  • Role: C-Level
  • Industry: Construction
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Apr 2024

What every company needs is HubSpot Sales Hub

Likeliness to Recommend

10 /10

What differentiates HubSpot Sales Hub from other similar products?

For lead nurturing and workflow management, we rely on HubSpot Sales Hub. We can streamline our outreach efforts and maintain complete visibility into all correspondences with the help of HubSpot Sales Hub. Even better, HubSpot Sales Hub lets you build outreach material and store all of your emails in one convenient location. You won't have to switch between apps as often thanks to HubSpot Sales Hub's integration with Gmail.

What is your favorite aspect of this product?

Working with HubSpot Sales and other HubSpot technologies for a long time has given me the opportunity to see firsthand the diversity of tools available. I want to start by saying that my team and I have benefited from automating repetitious sales efforts. Everything that used to be manual and laborious is now automated, freeing us up to concentrate on what really matters.Better more, the HubSpot Sales software makes it simple to monitor and organize leads, contacts, prospects, and actions.

What do you dislike most about this product?

It may be a pain for new users to adjust if they aren't already familiar with the Hubspot environment, and there's a steep learning curve for those that aren't. The fact that the client-facing emails don't match the template versions is another gripe of mine.

What recommendations would you give to someone considering this product?

When it comes to streamlining processes, HubSpot Sales Hub is second to none. If your lead pool is tiny and you'd rather not contact the same individuals over and over again, HubSpot Sales Hub may help you organize your leads into sequences and assign tasks based on them. Cold email outreach doesn't require your attention. When leads aren't organized in sequence, HubSpot Sales Hub might use some improvement. Search choices are limited to more precise terms like name and firm.

Pros

  • Helps Innovate
  • Reliable
  • Performance Enhancing
  • Enables Productivity

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