


What is HubSpot Sales Hub?
Easy-to-adopt sales software that leverages AI to build pipelines and close deals. Hubspot Sales Hub eliminates friction by bringing all your tools and data together on one easy-to-use, powerful CRM platform your whole team will love. Sales Hub empowers sales teams to index on quality over quantity. It equips them with both the connected tools they need to regain productivity and the context they need to deepen customer connections.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
88 Likeliness to Recommend
1
Since last award
99 Plan to Renew
1
Since last award
89 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+94 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love HubSpot Sales Hub?
Pros
- Helps Innovate
- Respectful
- Friendly Negotiation
- Reliable
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Data Visualization
Anomaly Detection
Audience Demographics
Real Time Workflow Automation
Audience Segmentation
Customer Journey Modelling
API Framework
Metadata Management
Conversion Analysis
Cross Channel Attribution Analysis
Predictive Analytics
Vendor Capability Ratings
Ease of Implementation
Business Value Created
Quality of Features
Ease of Data Integration
Availability and Quality of Training
Breadth of Features
Usability and Intuitiveness
Ease of IT Administration
Product Strategy and Rate of Improvement
Ease of Customization
Vendor Support
Also Featured in...
Sales Engagement Platforms
Score 9.0
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Appointment Scheduling
Score 9.0
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Lead Management
Score 9.0
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Sales Analytics
Score 8.8
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Sales Enablement
Score 8.8
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Customer Relationship Management - Midmarket
Score 8.7
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Customer Relationship Management - Enterprise
Score 8.4
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HubSpot Sales Hub Reviews
Gina G.
- Role: Human Resources
- Industry: Technology
- Involvement: End User of Application
Submitted Apr 2024
One of the best CRM software we have used
Likeliness to Recommend
What differentiates HubSpot Sales Hub from other similar products?
With HubSpot, you get a sales CRM that you can tailor to your exact specifications. Tasks, Offers, and Sequences are some of the most fundamental features of HubSpot, and analytics and reporting on individual activities, activity quality, etc. They are all very easy to understand and use.
What is your favorite aspect of this product?
I like that customization is possible across the board with HubSpot Sales Hub. The core elements, including agreements, contacts, and companies, are intuitive and easy to use and understand.
What do you dislike most about this product?
The pricing model seems unfair. Many users, including those looking for seasonal offers and BDR, find the user interface not at all simple. The most disconcerting aspect of viewing history across multiple entities, contacts, companies, and agreements is the activity/email view.
What recommendations would you give to someone considering this product?
The CRM system is well built; The dashboard, workflow, and log customization options are excellent, although they could use some tweaking.
Pros
- Reliable
- Efficient Service
- Saves Time
- Helps Innovate
Please tell us why you think this review should be flagged.

Karthick M.
- Role: Sales Marketing
- Industry: Consulting
- Involvement: End User of Application
Submitted Apr 2024
Boost Efficiency, Gain Insights: HubSpot Sales Hub
Likeliness to Recommend
What is your favorite aspect of this product?
My favorite thing about HubSpot Sales Hub is how it frees up salespeople to focus on what they do best: building relationships. By automating repetitive tasks like email sequences and data entry, Hubspot lets reps spend more time connecting with prospects and customers. This focus on human connection, along with the powerful features that support it, is what truly sets HubSpot apart.
What do you dislike most about this product?
NO dislikes, mainly the UI is very clean and let us focus on what we are up to.
What recommendations would you give to someone considering this product?
Hubspot Sales Hub is the best CRM and it is very easy to implement, It has the best user interface than any other CRM. THe learning curve for the team will also be super smooth as Hubspot itself provides Learning platforms to learn and adapt and equip itsfunctionalities.
Pros
- Reliable
- Performance Enhancing
- Enables Productivity
- Trustworthy
Please tell us why you think this review should be flagged.

Navadeep R.
- Role: Information Technology
- Industry: Engineering
- Involvement: Business Leader or Manager
Submitted Mar 2024
Great tool for Leads Management
Likeliness to Recommend
What differentiates HubSpot Sales Hub from other similar products?
It is very user-friendly and can able to manage leads easily.
What is your favorite aspect of this product?
At one place we can manage all the leads and able engage them with just one click
What do you dislike most about this product?
It is a bit pricey but the functionalities are worth to take the subscription
What recommendations would you give to someone considering this product?
Lead Management from Hubspot is very handy for any business owner.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Please tell us why you think this review should be flagged.
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