What is HubSpot Sales Hub?

Easy-to-adopt sales software that leverages AI to build pipelines and close deals. Hubspot Sales Hub eliminates friction by bringing all your tools and data together on one easy-to-use, powerful CRM platform your whole team will love. Sales Hub empowers sales teams to index on quality over quantity. It equips them with both the connected tools they need to regain productivity and the context they need to deepen customer connections.

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Awards & Recognition

HubSpot Sales Hub won the following awards in the Customer Intelligence category

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HubSpot Sales Hub Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on HubSpot Sales Hub.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

88 Likeliness to Recommend

1
Since last award

99 Plan to Renew

1
Since last award

89 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+94 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love HubSpot Sales Hub?

0% Negative
7% Neutral
93% Positive

Pros

  • Helps Innovate
  • Respectful
  • Friendly Negotiation
  • Reliable

Feature Ratings

Average 85

Data Visualization

89

Anomaly Detection

86

Audience Demographics

86

Real Time Workflow Automation

86

Audience Segmentation

85

Customer Journey Modelling

84

API Framework

84

Metadata Management

83

Conversion Analysis

83

Cross Channel Attribution Analysis

82

Predictive Analytics

82

Vendor Capability Ratings

Average 84

Ease of Implementation

87

Business Value Created

87

Quality of Features

85

Ease of Data Integration

85

Availability and Quality of Training

84

Breadth of Features

84

Usability and Intuitiveness

84

Ease of IT Administration

84

Product Strategy and Rate of Improvement

82

Ease of Customization

82

Vendor Support

81

HubSpot Sales Hub Reviews

Gina G.

  • Role: Human Resources
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Apr 2024

One of the best CRM software we have used

Likeliness to Recommend

8 /10

What differentiates HubSpot Sales Hub from other similar products?

With HubSpot, you get a sales CRM that you can tailor to your exact specifications. Tasks, Offers, and Sequences are some of the most fundamental features of HubSpot, and analytics and reporting on individual activities, activity quality, etc. They are all very easy to understand and use.

What is your favorite aspect of this product?

I like that customization is possible across the board with HubSpot Sales Hub. The core elements, including agreements, contacts, and companies, are intuitive and easy to use and understand.

What do you dislike most about this product?

The pricing model seems unfair. Many users, including those looking for seasonal offers and BDR, find the user interface not at all simple. The most disconcerting aspect of viewing history across multiple entities, contacts, companies, and agreements is the activity/email view.

What recommendations would you give to someone considering this product?

The CRM system is well built; The dashboard, workflow, and log customization options are excellent, although they could use some tweaking.

Pros

  • Reliable
  • Efficient Service
  • Saves Time
  • Helps Innovate

Karthick M.

  • Role: Sales Marketing
  • Industry: Consulting
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Apr 2024

Boost Efficiency, Gain Insights: HubSpot Sales Hub

Likeliness to Recommend

10 /10

What is your favorite aspect of this product?

My favorite thing about HubSpot Sales Hub is how it frees up salespeople to focus on what they do best: building relationships. By automating repetitive tasks like email sequences and data entry, Hubspot lets reps spend more time connecting with prospects and customers. This focus on human connection, along with the powerful features that support it, is what truly sets HubSpot apart.

What do you dislike most about this product?

NO dislikes, mainly the UI is very clean and let us focus on what we are up to.

What recommendations would you give to someone considering this product?

Hubspot Sales Hub is the best CRM and it is very easy to implement, It has the best user interface than any other CRM. THe learning curve for the team will also be super smooth as Hubspot itself provides Learning platforms to learn and adapt and equip itsfunctionalities.

Pros

  • Reliable
  • Performance Enhancing
  • Enables Productivity
  • Trustworthy

Navadeep R.

  • Role: Information Technology
  • Industry: Engineering
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Mar 2024

Great tool for Leads Management

Likeliness to Recommend

10 /10

What differentiates HubSpot Sales Hub from other similar products?

It is very user-friendly and can able to manage leads easily.

What is your favorite aspect of this product?

At one place we can manage all the leads and able engage them with just one click

What do you dislike most about this product?

It is a bit pricey but the functionalities are worth to take the subscription

What recommendations would you give to someone considering this product?

Lead Management from Hubspot is very handy for any business owner.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

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