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HubSpot Sales Hub
8.9 /10

What is HubSpot Sales Hub?

Easy-to-adopt sales software that leverages AI to build pipelines and close deals. Hubspot Sales Hub eliminates friction by bringing all your tools and data together on one easy-to-use, powerful CRM platform your whole team will love. Sales Hub empowers sales teams to index on quality over quantity. It equips them with both the connected tools they need to regain productivity and the context they need to deepen customer connections.

Company Details

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Awards & Recognition

HubSpot Sales Hub won the following awards in the Customer Intelligence category

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HubSpot Sales Hub Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on HubSpot Sales Hub.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

88 Likeliness to Recommend

1
Since last award

99 Plan to Renew

1
Since last award

89 Satisfaction of Cost Relative to Value

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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+94 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love HubSpot Sales Hub?

0% Negative
7% Neutral
93% Positive

Pros

  • Helps Innovate
  • Respectful
  • Friendly Negotiation
  • Reliable

Feature Ratings

Average 85

Data Visualization

89

Anomaly Detection

86

Audience Demographics

86

Real Time Workflow Automation

86

Audience Segmentation

85

Customer Journey Modelling

84

API Framework

84

Metadata Management

83

Conversion Analysis

83

Cross Channel Attribution Analysis

82

Predictive Analytics

82

Vendor Capability Ratings

Average 84

Ease of Implementation

87

Business Value Created

87

Quality of Features

85

Ease of Data Integration

85

Availability and Quality of Training

84

Breadth of Features

84

Usability and Intuitiveness

84

Ease of IT Administration

84

Product Strategy and Rate of Improvement

82

Ease of Customization

82

Vendor Support

81

Also Featured in...

Sales Engagement Platforms

Score 9.0

View HubSpot Sales Hub in this category (opens in a new tab)

Appointment Scheduling

Score 9.0

View HubSpot Sales Hub in this category (opens in a new tab)

Lead Management

Score 9.0

View HubSpot Sales Hub in this category (opens in a new tab)

Sales Analytics

Score 8.8

View HubSpot Sales Hub in this category (opens in a new tab)

Sales Enablement

Score 8.8

View HubSpot Sales Hub in this category (opens in a new tab)

Customer Relationship Management - Midmarket

Score 8.7

View HubSpot Sales Hub in this category (opens in a new tab)

Customer Relationship Management - Enterprise

Score 8.4

View HubSpot Sales Hub in this category (opens in a new tab)

HubSpot Sales Hub Reviews

Vishnu Y.

  • Role: Information Technology
  • Industry: Utilities
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Dec 2024

All-in-One Sales CRM for Better Efficiency

Likeliness to Recommend

10 /10

What differentiates HubSpot Sales Hub from other similar products?

HubSpot Sales Hub stands out for its user-friendly interface and seamless integration with the broader HubSpot ecosystem, making it a favorite for growing teams. Unlike other CRMs, it offers extensive automation features, great tracking capabilities, and easy-to-use templates.

What is your favorite aspect of this product?

The email tracking and automation are great for streamlining outreach. The pipeline management is visual and easy to customize.

What do you dislike most about this product?

It can get pricey as you scale with more advanced features. Limited reporting customization compared to more specialized CRM tools.

What recommendations would you give to someone considering this product?

HubSpot Sales Hub is an excellent choice, though be mindful of pricing as you grow.

Pros

  • Efficient Service
  • Inspires Innovation
  • Fair
  • Security Protects

Isaac O.

  • Role: C-Level
  • Industry: Consulting
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Dec 2024

Great value.

Likeliness to Recommend

9 /10

What differentiates HubSpot Sales Hub from other similar products?

It’s easy to implement, maintain and use.

What is your favorite aspect of this product?

It’s easy to use and requires minimal training

What do you dislike most about this product?

To get better functionalities you need to pay more.

What recommendations would you give to someone considering this product?

I don’t have suggestions.

Pros

  • Reliable
  • Enables Productivity
  • Trustworthy
  • Respectful

Cons

  • Commodity Features
  • Under Delivered
  • Charges for Enhancements

Anthony P.

  • Role: Sales Marketing
  • Industry: Other
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Nov 2024

Great product and service 100% worth it

Likeliness to Recommend

8 /10

What differentiates HubSpot Sales Hub from other similar products?

The streamline work flows is great!

What is your favorite aspect of this product?

The stream line work flows

What do you dislike most about this product?

No dislikes

What recommendations would you give to someone considering this product?

100% worth it

Pros

  • Reliable
  • Performance Enhancing
  • Efficient Service
  • Effective Service

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