What is HubSpot Sales Hub?

Easy-to-adopt sales software that leverages AI to build pipelines and close deals. Hubspot Sales Hub eliminates friction by bringing all your tools and data together on one easy-to-use, powerful CRM platform your whole team will love. Sales Hub empowers sales teams to index on quality over quantity. It equips them with both the connected tools they need to regain productivity and the context they need to deepen customer connections.

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Awards & Recognition

HubSpot Sales Hub won the following awards in the Customer Intelligence category

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HubSpot Sales Hub Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on HubSpot Sales Hub.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

88 Likeliness to Recommend

1
Since last award

99 Plan to Renew

1
Since last award

89 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+94 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love HubSpot Sales Hub?

0% Negative
7% Neutral
93% Positive

Pros

  • Helps Innovate
  • Respectful
  • Friendly Negotiation
  • Reliable

Feature Ratings

Average 85

Data Visualization

89

Anomaly Detection

86

Audience Demographics

86

Real Time Workflow Automation

86

Audience Segmentation

85

Customer Journey Modelling

84

API Framework

84

Metadata Management

83

Conversion Analysis

83

Cross Channel Attribution Analysis

82

Predictive Analytics

82

Vendor Capability Ratings

Average 84

Ease of Implementation

87

Business Value Created

87

Quality of Features

85

Ease of Data Integration

85

Availability and Quality of Training

84

Breadth of Features

84

Usability and Intuitiveness

84

Ease of IT Administration

84

Product Strategy and Rate of Improvement

82

Ease of Customization

82

Vendor Support

81

HubSpot Sales Hub Reviews

Faraz A.

  • Role: Sales Marketing
  • Industry: Other
  • Involvement: Initial Implementation
Validated Review
Verified Reviewer

Submitted Sep 2024

Good User Experience

Likeliness to Recommend

6 /10

What differentiates HubSpot Sales Hub from other similar products?

I believe the way HubSpot Sales Hub integrates data seamlessly that allows teams to form lasting relationships with prospects is what makes it different from the other similar products.

What is your favorite aspect of this product?

My favorite aspect about this product is the its Lead Management tool. The way it helps in managing all the sales lead at one place.

What do you dislike most about this product?

I don’t the user interface of the product and it is complex and does not tailor to each user’s need.

What recommendations would you give to someone considering this product?

I believe the product is expensive and it’s prices can be brought down to a reasonable point.

Pros

  • Continually Improving Product
  • Reliable
  • Performance Enhancing
  • Enables Productivity

Elvis C.

  • Role: Sales Marketing
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Sep 2024

To enhance customer communication.

Likeliness to Recommend

9 /10

What differentiates HubSpot Sales Hub from other similar products?

Salespeople can focus on strategy and closing deals when they spend less time on manual, repetitive tasks. By monitoring emails and notifications, you can get up-to-date information. Provides quick information about potential customers' interests.

What is your favorite aspect of this product?

HubSpot Sales Hub is a good tool for automating repetitive operations like scheduling meetings, sending follow-up emails, and setting reminders. Sales staff can access information easily if I organize current and potential customer information in a CRM (Customer Relationship Management).

What do you dislike most about this product?

Working with HubSpot Sales Hub is fantastic and error-free.

What recommendations would you give to someone considering this product?

For tracking and monitoring the sales opportunity process from initial contact to closing, I suggest using HubSpot Sales Hub.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Lucia M.

  • Role: Industry Specific Role
  • Industry: Food and Beverage
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Sep 2024

Why HubSpot Sales Hub Is The Best

Likeliness to Recommend

9 /10

What differentiates HubSpot Sales Hub from other similar products?

What makes HubSpot Sales Hub unique is that it is very powerful and well equipped. It only makes customer intelligence easy but also handles sales analytics really well

What is your favorite aspect of this product?

The tool offer great sales analytics features. I like the customer intelligence features of this product.

What do you dislike most about this product?

Everything works with HubSpot Sales Hub.

What recommendations would you give to someone considering this product?

For customer intelligence, I recommend HubSpot Sales Hub which also makes sales analytics easy. It solves multiple business problems.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Trustworthy

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