What is HubSpot Sales Hub?

Easy-to-adopt sales software that leverages AI to build pipelines and close deals. Hubspot Sales Hub eliminates friction by bringing all your tools and data together on one easy-to-use, powerful CRM platform your whole team will love. Sales Hub empowers sales teams to index on quality over quantity. It equips them with both the connected tools they need to regain productivity and the context they need to deepen customer connections.

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Awards & Recognition

HubSpot Sales Hub won the following awards in the Customer Intelligence category

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HubSpot Sales Hub Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on HubSpot Sales Hub.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

88 Likeliness to Recommend

1
Since last award

99 Plan to Renew

1
Since last award

89 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+94 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love HubSpot Sales Hub?

0% Negative
7% Neutral
93% Positive

Pros

  • Helps Innovate
  • Respectful
  • Friendly Negotiation
  • Reliable

Feature Ratings

Average 85

Data Visualization

89

Anomaly Detection

86

Audience Demographics

86

Real Time Workflow Automation

86

Audience Segmentation

85

Customer Journey Modelling

84

API Framework

84

Metadata Management

83

Conversion Analysis

83

Cross Channel Attribution Analysis

82

Predictive Analytics

82

Vendor Capability Ratings

Average 84

Ease of Implementation

87

Business Value Created

87

Quality of Features

85

Ease of Data Integration

85

Availability and Quality of Training

84

Breadth of Features

84

Usability and Intuitiveness

84

Ease of IT Administration

84

Product Strategy and Rate of Improvement

82

Ease of Customization

82

Vendor Support

81

HubSpot Sales Hub Reviews

Jess H.

  • Role: Sales Marketing
  • Industry: Other
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Nov 2023

Really useful product!

Likeliness to Recommend

10 /10

What differentiates HubSpot Sales Hub from other similar products?

The ability to access data and analytics as well as sequencing capabilities.

What is your favorite aspect of this product?

The high level data and analytics.

What do you dislike most about this product?

There's that many features it takes a while to figure it all out.

What recommendations would you give to someone considering this product?

Watch lots of tutorials on all of the different features!

Pros

  • Reliable
  • Enables Productivity
  • Unique Features
  • Efficient Service

Salih K.

  • Role: Sales Marketing
  • Industry: Consulting
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Nov 2023

Great for Sales Automation

Likeliness to Recommend

8 /10

What differentiates HubSpot Sales Hub from other similar products?

Perfect for automating every sales step via Hubspot.

What is your favorite aspect of this product?

I really like to manage all marketing&sales activities from one end.

What do you dislike most about this product?

Integration with non-hubspot products is not very easy.

What recommendations would you give to someone considering this product?

If you are buying HubSpot as a package, you can benefit from all the products.

Pros

  • Continually Improving Product
  • Performance Enhancing
  • Trustworthy
  • Inspires Innovation

Danielle S.

  • Role: Sales Marketing
  • Industry: Technology
  • Involvement: Initial Implementation
Validated Review
Verified Reviewer

Submitted Nov 2023

Easy to use, numerous filters, incredibly helpful

Likeliness to Recommend

9 /10

What differentiates HubSpot Sales Hub from other similar products?

Its easy to use, very straight forward, everything is laid out and easily accessible

What is your favorite aspect of this product?

The marketing Hub and Sales Hub

What do you dislike most about this product?

There's more room for improvement (which they implement regularly) Potential room for more filters

What recommendations would you give to someone considering this product?

Go for it, works better than most CRM systems, so easy to use and very trust worthy

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

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