What is HubSpot Sales Hub?

Easy-to-adopt sales software that leverages AI to build pipelines and close deals. Hubspot Sales Hub eliminates friction by bringing all your tools and data together on one easy-to-use, powerful CRM platform your whole team will love. Sales Hub empowers sales teams to index on quality over quantity. It equips them with both the connected tools they need to regain productivity and the context they need to deepen customer connections.

Company Details


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Awards & Recognition

HubSpot Sales Hub won the following awards in the Customer Intelligence category

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HubSpot Sales Hub Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on HubSpot Sales Hub.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

88 Likeliness to Recommend

1
Since last award

99 Plan to Renew

1
Since last award

89 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+94 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love HubSpot Sales Hub?

0% Negative
7% Neutral
93% Positive

Pros

  • Helps Innovate
  • Respectful
  • Friendly Negotiation
  • Reliable

Feature Ratings

Average 85

Data Visualization

89

Anomaly Detection

86

Audience Demographics

86

Real Time Workflow Automation

86

Audience Segmentation

85

Customer Journey Modelling

84

API Framework

84

Metadata Management

83

Conversion Analysis

83

Cross Channel Attribution Analysis

82

Predictive Analytics

82

Vendor Capability Ratings

Average 84

Ease of Implementation

87

Business Value Created

87

Quality of Features

85

Ease of Data Integration

85

Availability and Quality of Training

84

Breadth of Features

84

Usability and Intuitiveness

84

Ease of IT Administration

84

Product Strategy and Rate of Improvement

82

Ease of Customization

82

Vendor Support

81

HubSpot Sales Hub Reviews

Dirk E.

  • Role: C-Level
  • Industry: Consulting
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Nov 2023

Great CRM and easy to use and to implement.

Likeliness to Recommend

9 /10

What differentiates HubSpot Sales Hub from other similar products?

Reliability and functions

What is your favorite aspect of this product?

Easy to implement and great support due to the huge eco system. UX is perfect and you don’t need extensive training.

What do you dislike most about this product?

Due to the amount of functions it’s sometimes a bit confusing.

What recommendations would you give to someone considering this product?

Test it in the free trail version and join the community and check the extensive knowledge base.

Pros

  • Helps Innovate
  • Reliable
  • Performance Enhancing
  • Enables Productivity

Jacob T.

  • Role: Sales Marketing
  • Industry: Technology
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Nov 2023

It has a very good integration and priced perfect

Likeliness to Recommend

9 /10

What differentiates HubSpot Sales Hub from other similar products?

It is much less priced compared to others

What is your favorite aspect of this product?

Its integration with other applications like Outlook, Zoominfo and much more

What do you dislike most about this product?

The customer support

What recommendations would you give to someone considering this product?

Good to go with

Pros

  • Trustworthy
  • Respectful
  • Fair
  • Generous Negotitation

Nelson G.

  • Role: Sales Marketing
  • Industry: Retail
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Nov 2023

User Friendly API with Great Data Analytics!

Likeliness to Recommend

10 /10

What differentiates HubSpot Sales Hub from other similar products?

The marketing tools: The fact that you are able to create a form such as a Contact us and be able to place that on your website to capture all the warm leads that want to know more about your product is priceless. You can customize it to collect necessary information to help you determine if its a qualified lead or not.

What is your favorite aspect of this product?

Workflow creation! With the create a workflow feature you are able to automate many things within Hubspot or with your integrated softwares, allowing you to simply use it to program how you want everything to flow.

What do you dislike most about this product?

Sequences sometimes get stuck for example I created a 12 step sequence with email and calling with 2day threshold on follow ups. when I come to see the sequence 4 days later I notice the leads from step 1 that never got an answer didn't move to step 2 automatically. I had to create a ticket to move them along in the funnel. Although customer service fixed the issue within 15 mins its a problem that's happened more than once.

What recommendations would you give to someone considering this product?

I highly recommend this product not only to SMB but to large organizations as well. This software would allow you to save some headaches and to delegate work as it acts like an AI with the ability to automate nearly everything! The great Customer support and training is also a big plus if you are new to these types of softwares.

Pros

  • Helps Innovate
  • Performance Enhancing
  • Enables Productivity
  • Trustworthy

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