What is HubSpot Sales Hub?

Easy-to-adopt sales software that leverages AI to build pipelines and close deals. Hubspot Sales Hub eliminates friction by bringing all your tools and data together on one easy-to-use, powerful CRM platform your whole team will love. Sales Hub empowers sales teams to index on quality over quantity. It equips them with both the connected tools they need to regain productivity and the context they need to deepen customer connections.

Company Details

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Awards & Recognition

HubSpot Sales Hub won the following awards in the Customer Relationship Management - Enterprise category

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HubSpot Sales Hub Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on HubSpot Sales Hub.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

89 Likeliness to Recommend

2
Since last award

99 Plan to Renew

80 Satisfaction of Cost Relative to Value

2
Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+94 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love HubSpot Sales Hub?

4% Negative
1% Neutral
95% Positive

Pros

  • Generous Negotitation
  • Transparent
  • Enables Productivity
  • Efficient Service

Feature Ratings

Average 83

Lead Management

86

Collaboration

85

Sales Management

85

Account and Contact Management

84

Activity and Workflow Management

84

Marketing Management

83

Customer Service Management

83

Telephony and Call Center Management

81

Analytics and Reporting

81

Quote Contract and Proposal

79

Mobile

76

Vendor Capability Ratings

Average 81

Business Value Created

87

Usability and Intuitiveness

85

Availability and Quality of Training

82

Ease of IT Administration

81

Ease of Implementation

81

Vendor Support

81

Product Strategy and Rate of Improvement

80

Breadth of Features

79

Quality of Features

79

Ease of Data Integration

79

Ease of Customization

78

HubSpot Sales Hub Reviews

Brian W.

  • Role: Sales Marketing
  • Industry: Healthcare
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Oct 2023

Drives lead and revenue generation

Likeliness to Recommend

9 /10

What differentiates HubSpot Sales Hub from other similar products?

Easier to use than competitive vendors

What is your favorite aspect of this product?

Integrates well into existing marketing technology stack

What do you dislike most about this product?

As the company grows it may not be able to sustain our scale

What recommendations would you give to someone considering this product?

Give them a try in your evaluation process.

Pros

  • Performance Enhancing
  • Respectful
  • Helps Innovate
  • Continually Improving Product

Nikhil g.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Apr 2025

Powerful and User-Friendly Sales Tool

Likeliness to Recommend

9 /10

What differentiates HubSpot Sales Hub from other similar products?

HubSpot Sales Hub stands out due to its seamless integration with the broader HubSpot ecosystem (like Marketing and Service Hubs), its intuitive and user-friendly interface, and its powerful automation tools.

What is your favorite aspect of this product?

My favorite aspect of HubSpot Sales Hub is its automation and workflow capabilities. It saves a ton of manual effort by automatically logging emails, scheduling follow-ups, and managing tasks

What do you dislike most about this product?

Some users find HubSpot's pricing to be on the higher side, especially when you start adding more advanced features or scale up with multiple users

What recommendations would you give to someone considering this product?

Identify the key features you need (e.g., CRM, sales automation, reporting, email tracking, etc.). HubSpot offers a lot of functionality, but it might not be necessary for everyone. Start with what’s most important for your team.

Pros

  • Enables Productivity
  • Trustworthy
  • Efficient Service
  • Effective Service

Aachal S.

  • Role: Industry Specific Role
  • Industry: Manufacturing
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Apr 2025

Great for managing multi-channel campaigns.

Likeliness to Recommend

10 /10

What differentiates HubSpot Sales Hub from other similar products?

HubSpot's ability to manage email, social media, and advertising in one place is a game changer.

What is your favorite aspect of this product?

I like that I can create and track multi-channel campaigns from a single dashboard.

What do you dislike most about this product?

The price can be high for small businesses or startups.

What recommendations would you give to someone considering this product?

I use it regularly and find it a powerful marketing management tool.

Pros

  • Continually Improving Product
  • Reliable
  • Trustworthy
  • Unique Features

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