HubSpot Sales Hub Logo
HubSpot Sales Hub Logo
HubSpot

HubSpot Sales Hub

Composite Score
8.1 /10
CX Score
8.4 /10

What is HubSpot Sales Hub?

Easy-to-adopt sales software that leverages AI to build pipelines and close deals. Hubspot Sales Hub eliminates friction by bringing all your tools and data together on one easy-to-use, powerful CRM platform your whole team will love. Sales Hub empowers sales teams to index on quality over quantity. It equips them with both the connected tools they need to regain productivity and the context they need to deepen customer connections.

Company Details

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In Partnership With SelectHub

Awards & Recognition

HubSpot Sales Hub won the following awards in the Customer Relationship Management - Enterprise category

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HubSpot Sales Hub Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on HubSpot Sales Hub.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

87 Likeliness to Recommend

99 Plan to Renew

77 Satisfaction of Cost Relative to Value

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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+93 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love HubSpot Sales Hub?

5% Negative
1% Neutral
94% Positive

Pros

  • Generous Negotitation
  • Transparent
  • Enables Productivity
  • Fair

Feature Ratings

Average 84

Marketing Management

92

Customer Service Management

92

Lead Management

87

Sales Management

86

Account and Contact Management

86

Telephony and Call Center Management

84

Collaboration

84

Analytics and Reporting

83

Quote Contract and Proposal

81

Activity and Workflow Management

81

Mobile

80

Vendor Capability Ratings

Average 82

Business Value Created

88

Usability and Intuitiveness

87

Product Strategy and Rate of Improvement

83

Ease of Data Integration

82

Availability and Quality of Training

82

Ease of IT Administration

82

Ease of Implementation

82

Breadth of Features

79

Vendor Support

78

Ease of Customization

78

Quality of Features

78

HubSpot Sales Hub Reviews

Brian W.

  • Role: Sales Marketing
  • Industry: Healthcare
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Oct 2023

Drives lead and revenue generation

Likeliness to Recommend

9 /10

What differentiates HubSpot Sales Hub from other similar products?

Easier to use than competitive vendors

What is your favorite aspect of this product?

Integrates well into existing marketing technology stack

What do you dislike most about this product?

As the company grows it may not be able to sustain our scale

What recommendations would you give to someone considering this product?

Give them a try in your evaluation process.

Pros

  • Performance Enhancing
  • Respectful
  • Helps Innovate
  • Continually Improving Product

Comfort Oluwaseyi F E.

  • Role: Operations
  • Industry: Media
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Nov 2024

Fantastic Product

Likeliness to Recommend

9 /10

What differentiates HubSpot Sales Hub from other similar products?

HubSpot Sales stands out because of their quality delivery

What is your favorite aspect of this product?

Effective and Quality Delivery

What do you dislike most about this product?

I do not dislike anything

What recommendations would you give to someone considering this product?

Please by any good means patronize them

Pros

  • Reliable
  • Performance Enhancing
  • Trustworthy
  • Unique Features

Johnson T.

  • Role: Sales Marketing
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Feb 2024

Hubspot >>> All other CRMs

Likeliness to Recommend

7 /10

What differentiates HubSpot Sales Hub from other similar products?

Its robust list of features and how robust the CRM is.

What is your favorite aspect of this product?

The list of features and the plethora of automations you can do using hubspot

What do you dislike most about this product?

Its UI is a bit clunky, not going to lie.

What recommendations would you give to someone considering this product?

Consider Hubspot only if you are a Pro using CRM's. Beginners please use more user friendly and easy setup tools

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

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