What is HubSpot Sales Hub?

Easy-to-adopt sales software that leverages AI to build pipelines and close deals. Hubspot Sales Hub eliminates friction by bringing all your tools and data together on one easy-to-use, powerful CRM platform your whole team will love. Sales Hub empowers sales teams to index on quality over quantity. It equips them with both the connected tools they need to regain productivity and the context they need to deepen customer connections.

Company Details

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Awards & Recognition

HubSpot Sales Hub won the following awards in the Customer Relationship Management - Enterprise category

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HubSpot Sales Hub Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on HubSpot Sales Hub.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

89 Likeliness to Recommend

2
Since last award

99 Plan to Renew

80 Satisfaction of Cost Relative to Value

2
Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+94 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love HubSpot Sales Hub?

4% Negative
1% Neutral
95% Positive

Pros

  • Generous Negotitation
  • Transparent
  • Enables Productivity
  • Efficient Service

Feature Ratings

Average 83

Lead Management

86

Collaboration

85

Sales Management

85

Account and Contact Management

84

Activity and Workflow Management

84

Marketing Management

83

Customer Service Management

83

Telephony and Call Center Management

81

Analytics and Reporting

81

Quote Contract and Proposal

79

Mobile

76

Vendor Capability Ratings

Average 81

Business Value Created

87

Usability and Intuitiveness

85

Availability and Quality of Training

82

Ease of IT Administration

81

Ease of Implementation

81

Vendor Support

81

Product Strategy and Rate of Improvement

80

Breadth of Features

79

Quality of Features

79

Ease of Data Integration

79

Ease of Customization

78

HubSpot Sales Hub Reviews

Kusuma C.

  • Role: Finance
  • Industry: Finance
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Apr 2025

"HubSpot Sales Hub Streamlines CRM ,Boosts Sales."

Likeliness to Recommend

10 /10

What differentiates HubSpot Sales Hub from other similar products?

HubSpot Sales Hub differentiates itself with its user-friendly interface, seamless integration with marketing tools, and its all-in-one CRM that combines sales, marketing, and customer service.

What is your favorite aspect of this product?

My favorite aspect of HubSpot Sales Hub is its intuitive interface and seamless integration with other HubSpot tools, which makes managing sales processes and tracking leads easy and efficient.

What do you dislike most about this product?

What I dislike most about HubSpot Sales Hub is the limitations in customization for certain features, which can be restrictive for businesses with very specific needs or workflows.

What recommendations would you give to someone considering this product?

I recommend fully exploring HubSpot’s integrations with other tools and ensuring that your team is comfortable with its CRM system to maximize its effectiveness and streamline sales processes.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Comfort Oluwaseyi F E.

  • Role: Operations
  • Industry: Media
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Nov 2024

Fantastic Product

Likeliness to Recommend

9 /10

What differentiates HubSpot Sales Hub from other similar products?

HubSpot Sales stands out because of their quality delivery

What is your favorite aspect of this product?

Effective and Quality Delivery

What do you dislike most about this product?

I do not dislike anything

What recommendations would you give to someone considering this product?

Please by any good means patronize them

Pros

  • Reliable
  • Performance Enhancing
  • Trustworthy
  • Unique Features

Johnson T.

  • Role: Sales Marketing
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Feb 2024

Hubspot >>> All other CRMs

Likeliness to Recommend

7 /10

What differentiates HubSpot Sales Hub from other similar products?

Its robust list of features and how robust the CRM is.

What is your favorite aspect of this product?

The list of features and the plethora of automations you can do using hubspot

What do you dislike most about this product?

Its UI is a bit clunky, not going to lie.

What recommendations would you give to someone considering this product?

Consider Hubspot only if you are a Pro using CRM's. Beginners please use more user friendly and easy setup tools

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

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