HubSpot Sales Hub Logo
HubSpot Sales Hub Logo
HubSpot

HubSpot Sales Hub

Composite Score
8.1 /10
CX Score
8.4 /10

What is HubSpot Sales Hub?

Easy-to-adopt sales software that leverages AI to build pipelines and close deals. Hubspot Sales Hub eliminates friction by bringing all your tools and data together on one easy-to-use, powerful CRM platform your whole team will love. Sales Hub empowers sales teams to index on quality over quantity. It equips them with both the connected tools they need to regain productivity and the context they need to deepen customer connections.

Company Details

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In Partnership With SelectHub

Awards & Recognition

HubSpot Sales Hub won the following awards in the Customer Relationship Management - Enterprise category

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HubSpot Sales Hub Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on HubSpot Sales Hub.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

87 Likeliness to Recommend

99 Plan to Renew

77 Satisfaction of Cost Relative to Value

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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+93 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love HubSpot Sales Hub?

5% Negative
1% Neutral
94% Positive

Pros

  • Generous Negotitation
  • Transparent
  • Enables Productivity
  • Fair

Feature Ratings

Average 84

Marketing Management

92

Customer Service Management

92

Lead Management

87

Sales Management

86

Account and Contact Management

86

Telephony and Call Center Management

84

Collaboration

84

Analytics and Reporting

83

Quote Contract and Proposal

81

Activity and Workflow Management

81

Mobile

80

Vendor Capability Ratings

Average 82

Business Value Created

88

Usability and Intuitiveness

87

Product Strategy and Rate of Improvement

83

Ease of Data Integration

82

Availability and Quality of Training

82

Ease of IT Administration

82

Ease of Implementation

82

Breadth of Features

79

Vendor Support

78

Ease of Customization

78

Quality of Features

78

HubSpot Sales Hub Reviews

Julia P.

  • Role: Operations
  • Industry: Other
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Jul 2022

Hubspot is an excellent CRM application.

Likeliness to Recommend

8 /10

What differentiates HubSpot Sales Hub from other similar products?

HubSpot is nice for organizing and executing promoting operations, from email to social to lead capture (forms) to land pages. It’s great that we will trace the source of new contacts and therefore the system has dynamic and insightful dashboards. It’s super straightforward to use too. HubSpot is an easy platform that will be employed by people all around in marketing and sales. You do not want plenty of coaching to induce your job done through HubSpot. And though you’re stuck somewhere, their support team is offered through email or a call to assist answer all of your questions.

What is your favorite aspect of this product?

I like however all of the various CRM, Sales, and promoting options and functions will get together to optimize processes and communications. However my favorite feature has to be the workflows, I’ve ne’er used a workflow tool that was thus simple to use and extremely permits you to figure smarter, not harder.

What do you dislike most about this product?

We’ve got troubles with the combination with SalesForce and it’d be nice to possess better visibility on our accounts and prospective accounts without having to go through SalesForce (not everybody in promoting has an SFDC license) to raise trace and execute marketing initiatives and have an eye fixed on account health and status.

What recommendations would you give to someone considering this product?

Hubspot is such a simple and user-friendly platform, making workflows intuitive, building lists has ne’er been easier, and analyzing our information isn’t a fancy problem. Hubspot uncomplicates our promoting desires and helps us reach our goals.

Pros

  • Reliable
  • Enables Productivity
  • Trustworthy
  • Efficient Service

Michael Stuart-In D.

  • Role: Public Sector
  • Industry: Food and Beverage
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jun 2022

An intuitive and flexible CRM tool

Likeliness to Recommend

10 /10

What differentiates HubSpot Sales Hub from other similar products?

The HubSpot SEO tool is its best feature. We didn't invest in href, but thanks to its SEO tool, we could do SEO Research and identify keywords, both of which were beneficial to our team. One of the top platforms for marketing automation solutions is Hubspot, and they excel at it. It allows us the freedom to track leads and contact them in a much more orderly and regulated manner.

What is your favorite aspect of this product?

HubSpot is relatively simple to set up and use. The platform is incredibly easy to use and can be tailored to your personal preferences. We observe that the plug-in delays Microsoft Outlook to the point where coworkers who are not in sales frequently "switch off" the link. The most attractive feature of Hubspot is the ability to add filters to arrange our leads there, making it simple to remove unnecessary charges and concentrate on relevant prospects.

What do you dislike most about this product?

Even though new themes have been added, the colors and tints are not particularly appealing, despite the excellent design and user-friendliness of the site. It is also necessary to refine the migration process since bringing a new customer into the fold is time-consuming.

What recommendations would you give to someone considering this product?

The best capabilities for simple customer service administration and an exceptional lead generation platform are found in HubSpot Marketing Hub, a highly successful Cloud marketing platform. The data integration functions are pretty helpful, and the reporting tools are straightforward and practical data collection tools. HubSpot is simple to administer and use. You might start by reading one of the many user manuals and tutorials available.

Pros

  • Continually Improving Product
  • Enables Productivity
  • Trustworthy
  • Unique Features

Stella J.

  • Role: Industry Specific Role
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Mar 2022

HubSpot CRM Platform – A Leading Tool

Likeliness to Recommend

9 /10

What differentiates HubSpot Sales Hub from other similar products?

It is a simple platform to use. It gives users’ time to time reporting about their interactions and work. It organizes users’ tasks and customer details. It includes a calling feature for its users’ as well. The foremost benefit is its simplicity in its usage as it urges more and more people to try it.

What is your favorite aspect of this product?

It can integrate with any of the other platforms very well. This helps the users’ in doing their work with more ease. It can manage the data of users’ according to their preferences. It offers a free trial version.

What do you dislike most about this product?

More templates can be added. Customer support is not helpful to the users’. There are many errors and bugs in this platform. User interface is much difficult. Not everyone is creative enough and people may look for templates that do their work or provides basis for their work.

What recommendations would you give to someone considering this product?

It should improve the interface and should make it user-friendly. The errors and bugs should be removed for better user experience. The bugs and errors should be removed and improvements should be made on priority basis as it can be the basis on what a person can accept or reject usage of this platform.

Pros

  • Performance Enhancing
  • Enables Productivity
  • Caring
  • Respectful

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