HubSpot Sales Hub Logo
HubSpot Sales Hub Logo
HubSpot

HubSpot Sales Hub

Composite Score
8.1 /10
CX Score
8.4 /10

What is HubSpot Sales Hub?

Easy-to-adopt sales software that leverages AI to build pipelines and close deals. Hubspot Sales Hub eliminates friction by bringing all your tools and data together on one easy-to-use, powerful CRM platform your whole team will love. Sales Hub empowers sales teams to index on quality over quantity. It equips them with both the connected tools they need to regain productivity and the context they need to deepen customer connections.

Company Details

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In Partnership With SelectHub

Awards & Recognition

HubSpot Sales Hub won the following awards in the Customer Relationship Management - Enterprise category

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HubSpot Sales Hub Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on HubSpot Sales Hub.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

87 Likeliness to Recommend

99 Plan to Renew

77 Satisfaction of Cost Relative to Value

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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+93 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love HubSpot Sales Hub?

5% Negative
1% Neutral
94% Positive

Pros

  • Generous Negotitation
  • Transparent
  • Enables Productivity
  • Fair

Feature Ratings

Average 84

Marketing Management

92

Customer Service Management

92

Lead Management

87

Sales Management

86

Account and Contact Management

86

Telephony and Call Center Management

84

Collaboration

84

Analytics and Reporting

83

Quote Contract and Proposal

81

Activity and Workflow Management

81

Mobile

80

Vendor Capability Ratings

Average 82

Business Value Created

88

Usability and Intuitiveness

87

Product Strategy and Rate of Improvement

83

Ease of Data Integration

82

Availability and Quality of Training

82

Ease of IT Administration

82

Ease of Implementation

82

Breadth of Features

79

Vendor Support

78

Ease of Customization

78

Quality of Features

78

HubSpot Sales Hub Reviews

Nathali F.

  • Role: Sales Marketing
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jan 2022

Incredible

Likeliness to Recommend

10 /10

What differentiates HubSpot Sales Hub from other similar products?

Very easy to use and customize

What is your favorite aspect of this product?

Help companies grow

What do you dislike most about this product?

Time to respond tickets

What recommendations would you give to someone considering this product?

Fast implementation and adoption

Pros

  • Helps Innovate
  • Continually Improving Product
  • Inspires Innovation
  • Saves Time

Michael R.

  • Role: Information Technology
  • Industry: Finance
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jan 2021

Most effective with powerful features

Likeliness to Recommend

10 /10

What differentiates HubSpot Sales Hub from other similar products?

You can assign a task to yourself or other teammates and set a reminder if the task is not complete within a certain amount of time.

What is your favorite aspect of this product?

The Sales Dashboard - gives analytics and insights about the teams productivity

What do you dislike most about this product?

Exporting data - you have to go to options, then choose to export, rather than a clear cut export button

What recommendations would you give to someone considering this product?

Exporting of large data - numbers are important in sales and there are are a various selection of properties it comes with that can easily help organize business contacts, as well as the customization feature

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing
  • Role: Information Technology
  • Industry: Healthcare
  • Involvement: Business Leader or Manager
Validated Review
Anonymous Reviewer

Submitted Feb 2020

Very good product to use and much better support

Likeliness to Recommend

5 /10

Pros

  • Unique Features
  • Helps Innovate
  • Efficient Service
  • Inspires Innovation

Cons

  • Less Reliable
  • Wastes Time
  • Less Productive

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