
In Partnership With SelectHub

What is HubSpot Sales Hub?
Easy-to-adopt sales software that leverages AI to build pipelines and close deals. Hubspot Sales Hub eliminates friction by bringing all your tools and data together on one easy-to-use, powerful CRM platform your whole team will love. Sales Hub empowers sales teams to index on quality over quantity. It equips them with both the connected tools they need to regain productivity and the context they need to deepen customer connections.
Company Details
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In Partnership With SelectHub
HubSpot Sales Hub Ratings
Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard
to access more information on HubSpot Sales Hub.
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
89 Likeliness to Recommend
2
Since last award
99 Plan to Renew
80 Satisfaction of Cost Relative to Value
2
Since last award
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+94 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love HubSpot Sales Hub?
Pros
- Generous Negotitation
- Transparent
- Enables Productivity
- Efficient Service
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Lead Management
Collaboration
Sales Management
Account and Contact Management
Activity and Workflow Management
Marketing Management
Customer Service Management
Telephony and Call Center Management
Analytics and Reporting
Quote Contract and Proposal
Mobile
Vendor Capability Ratings
Business Value Created
Usability and Intuitiveness
Availability and Quality of Training
Ease of IT Administration
Ease of Implementation
Vendor Support
Product Strategy and Rate of Improvement
Breadth of Features
Quality of Features
Ease of Data Integration
Ease of Customization
Also Featured in...
Sales Engagement Platforms
Score 9.0
View HubSpot Sales Hub in this category (opens in a new tab)
Appointment Scheduling
Score 9.0
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Lead Management
Score 9.0
View HubSpot Sales Hub in this category (opens in a new tab)
Customer Intelligence
Score 8.9
View HubSpot Sales Hub in this category (opens in a new tab)
Sales Analytics
Score 8.8
View HubSpot Sales Hub in this category (opens in a new tab)
Sales Enablement
Score 8.8
View HubSpot Sales Hub in this category (opens in a new tab)
Customer Relationship Management - Midmarket
Score 8.7
View HubSpot Sales Hub in this category (opens in a new tab)
HubSpot Sales Hub Reviews

Su-Wei Y.
- Role: Sales Marketing
- Industry: Telecommunications
- Involvement: End User of Application
Submitted Feb 2022
Merge all your customer services data in one place
Likeliness to Recommend
What differentiates HubSpot Sales Hub from other similar products?
HubSpot provides excellent customer service and a contact database with E-mailing and mobile user support options. The ticket creation option and User Experience channels provide the maximum connection with customers for queries and suggestions. Other main features include Visitor Identification and tracking, User Roles and Team Management, Intelligent Conversion tools for better sales.
What is your favorite aspect of this product?
The tool provides a lot of features in a single platform with the very high cost of premium features plans, which is only available for a large business to afford. The support team is very slow they should be quick to respond and resolute as much of the activity is stopped due to any system error.
What do you dislike most about this product?
Social Media Integration is very poor and does not keep up with the updates coming from those platforms. The basics of the tool require proper learning and understanding of the platform.
What recommendations would you give to someone considering this product?
The tool provides a free plan for CRM, paid plans are also economical. Customer feedback service and ticketing options are very healthy to connect with customers. Conversion Intelligence is also available. Snippets and templates are available.
Pros
- Reliable
- Performance Enhancing
- Trustworthy
- Efficient Service
Please tell us why you think this review should be flagged.

Jose R.
- Role: Sales Marketing
- Industry: Other
- Involvement: End User of Application
Submitted Feb 2022
It enables you to track and organize your sales
Likeliness to Recommend
What differentiates HubSpot Sales Hub from other similar products?
I can monitor my workflow and allocate work to myself and my teammates. I can combine this with my inbox via a Browser extension, eliminating the need to hold track of items individually. It also includes an app that allows me to deal with things using my smartphone.
What is your favorite aspect of this product?
Monitoring workflow and follow-up has become a breeze. It was tough for me to keep records of how to work through with someone. Hubspot has relieved me of such a burden, allowing me to concentrate on my closings. I can keep records of stuff using the Hubspot application on my smartphone.
What do you dislike most about this product?
When I conduct a marketing operation and receive responses, I am unable to view their responses inside the contact's log. Furthermore, even though the domain is allocated to one salesman, it is sometimes transferred to others when an incoming call rolls in.
What recommendations would you give to someone considering this product?
When you begin to use the tool frequently, your life gets easier, and that you are free to concentrate mostly on closing business rather than being bogged down in procedures.
Pros
- Trustworthy
- Efficient Service
- Caring
- Saves Time
Please tell us why you think this review should be flagged.

vivek n.
- Role: Vendor Management
- Industry: Engineering
- Involvement: Business Leader or Manager
Submitted Jan 2022
Fantastic product for sales team
Likeliness to Recommend
What differentiates HubSpot Sales Hub from other similar products?
Easy to use, Mobile app support for sales team for one the go update.
What is your favorite aspect of this product?
Easy and minimalistic UI, mobile app for on the go update on sale steam and deals.
What do you dislike most about this product?
Nothing. It is fulfilling all our requirements.
What recommendations would you give to someone considering this product?
It is a must-have product of any sales team that is dealing with big clients as well as small ones.
Pros
- Continually Improving Product
- Helps Innovate
- Reliable
- Performance Enhancing
Please tell us why you think this review should be flagged.
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