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HubSpot Sales Hub
8.7 /10

What is HubSpot Sales Hub?

Easy-to-adopt sales software that leverages AI to build pipelines and close deals. Hubspot Sales Hub eliminates friction by bringing all your tools and data together on one easy-to-use, powerful CRM platform your whole team will love. Sales Hub empowers sales teams to index on quality over quantity. It equips them with both the connected tools they need to regain productivity and the context they need to deepen customer connections.

Company Details

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Awards & Recognition

HubSpot Sales Hub won the following awards in the Customer Relationship Management - Midmarket category

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HubSpot Sales Hub Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on HubSpot Sales Hub.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

88 Likeliness to Recommend

96 Plan to Renew

80 Satisfaction of Cost Relative to Value

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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+88 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love HubSpot Sales Hub?

2% Negative
8% Neutral
90% Positive

Pros

  • Performance Enhancing
  • Respectful
  • Trustworthy
  • Fair

Feature Ratings

Average 83

Lead Management

86

Collaboration

85

Sales Management

85

Account and Contact Management

84

Activity and Workflow Management

84

Marketing Management

82

Customer Service Management

82

Analytics and Reporting

81

Telephony and Call Center Management

80

Quote Contract and Proposal

79

Mobile

76

Vendor Capability Ratings

Average 82

Usability and Intuitiveness

83

Availability and Quality of Training

83

Ease of IT Administration

83

Ease of Implementation

83

Ease of Data Integration

82

Business Value Created

82

Breadth of Features

82

Quality of Features

81

Ease of Customization

81

Vendor Support

81

Product Strategy and Rate of Improvement

80

Also Featured in...

Sales Engagement Platforms

Score 9.0

View HubSpot Sales Hub in this category (opens in a new tab)

Appointment Scheduling

Score 9.0

View HubSpot Sales Hub in this category (opens in a new tab)

Lead Management

Score 9.0

View HubSpot Sales Hub in this category (opens in a new tab)

Customer Intelligence

Score 8.9

View HubSpot Sales Hub in this category (opens in a new tab)

Sales Analytics

Score 8.8

View HubSpot Sales Hub in this category (opens in a new tab)

Sales Enablement

Score 8.8

View HubSpot Sales Hub in this category (opens in a new tab)

Customer Relationship Management - Enterprise

Score 8.4

View HubSpot Sales Hub in this category (opens in a new tab)

HubSpot Sales Hub Reviews

Vaishnavi A.

  • Role: Sales Marketing
  • Industry: Technology
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted Dec 2023

Variety of Features with ease of Implementation

Likeliness to Recommend

9 /10

What differentiates HubSpot Sales Hub from other similar products?

HubSpot Sales Hub is exclusive as it has the most user-friendly interface. Plus, it's got some pretty cool automation features that saves time. The lead management process works smoothly as compared to other vendors. It helps to track deals effortlessly.

What is your favorite aspect of this product?

My favorite thing about HubSpot Sales Hub is how it keeps everything in one place. It just manages all the contacts, deals, and emails all in one spot. I can easily see who I need to follow up with and track the progress of my deals. Plus, the email templates save me a ton of time. It's like having a smart helper that keeps my sales tasks in check!

What do you dislike most about this product?

Some features and settings can be a bit overwhelming for beginners. For example: The Advanced filters option on the dashboard can be improved.

What recommendations would you give to someone considering this product?

I must say HubSpot Sales Hub is a game-changer! The platform is like having a super-organized assistant for your sales tasks. It helps keep track of leads, send out emails, and even let you know the updates on the emails. Plus, it's user-friendly, making it easy to navigate. So, if anyone wants to streamline their sales process and boost their productivity, HubSpot Sales Hub is definitely worth checking out!

Pros

  • Reliable
  • Enables Productivity
  • Unique Features
  • Effective Service

William S.

  • Role: Sales Marketing
  • Industry: Other
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Dec 2023

Great for small sales teams!

Likeliness to Recommend

9 /10

What differentiates HubSpot Sales Hub from other similar products?

Ease of use!

What is your favorite aspect of this product?

Keeps me organized and on top of my daily tasks!

What do you dislike most about this product?

Reporting.

What recommendations would you give to someone considering this product?

Definitely give it a shot if you are a small growing business with a sales team!

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing
  • Role: Sales Marketing
  • Industry: Technology
  • Involvement: Business Leader or Manager
Validated Review
Anonymous Reviewer

Submitted Dec 2023

Great features, used daily, nice lead tracking

Likeliness to Recommend

7 /10

Pros

  • Reliable
  • Performance Enhancing
  • Enables Productivity
  • Trustworthy

Cons

  • Less Friendly Negotiation

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