What is HubSpot Sales Hub?

Easy-to-adopt sales software that leverages AI to build pipelines and close deals. Hubspot Sales Hub eliminates friction by bringing all your tools and data together on one easy-to-use, powerful CRM platform your whole team will love. Sales Hub empowers sales teams to index on quality over quantity. It equips them with both the connected tools they need to regain productivity and the context they need to deepen customer connections.

Company Details

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Awards & Recognition

HubSpot Sales Hub won the following awards in the Customer Relationship Management - Midmarket category

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HubSpot Sales Hub Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on HubSpot Sales Hub.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

88 Likeliness to Recommend

96 Plan to Renew

80 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+88 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love HubSpot Sales Hub?

2% Negative
8% Neutral
90% Positive

Pros

  • Performance Enhancing
  • Respectful
  • Trustworthy
  • Fair

Feature Ratings

Average 83

Lead Management

86

Collaboration

85

Sales Management

85

Account and Contact Management

84

Activity and Workflow Management

84

Marketing Management

82

Customer Service Management

82

Analytics and Reporting

81

Telephony and Call Center Management

80

Quote Contract and Proposal

79

Mobile

76

Vendor Capability Ratings

Average 82

Usability and Intuitiveness

83

Availability and Quality of Training

83

Ease of IT Administration

83

Ease of Implementation

83

Ease of Data Integration

82

Business Value Created

82

Breadth of Features

82

Quality of Features

81

Ease of Customization

81

Vendor Support

81

Product Strategy and Rate of Improvement

80

HubSpot Sales Hub Reviews

  • Role: Sales Marketing
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Anonymous Reviewer

Submitted Jan 2025

Intuitive and Reliable

Likeliness to Recommend

9 /10

Pros

  • Reliable
  • Trustworthy
  • Efficient Service
  • Saves Time

Paula C.

  • Role: Sales Marketing
  • Industry: Transportation
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Dec 2024

CRM Tool is free and easy to modify the setting.

Likeliness to Recommend

6 /10

What differentiates HubSpot Sales Hub from other similar products?

Importing and exporting data is nonlimited as in other tools and all activities are displayed on the dashboard

What is your favorite aspect of this product?

Sale records are well analyzed and stored.

What do you dislike most about this product?

No dislike to be honest.

Pros

  • Helps Innovate
  • Inspires Innovation
  • Caring
  • Fair

Damilare A.

  • Role: Industry Specific Role
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Dec 2024

A powerful and intuition CRM with seamless sales t

Likeliness to Recommend

9 /10

What differentiates HubSpot Sales Hub from other similar products?

HubSpot sales hub stands out with it's user friendly, seamless integration, with other HubSpot tools, and s robust free tierthat provides core CRM features.

What is your favorite aspect of this product?

It's ease of use and seamless integration with other Hubspot tools, allowing for a streamlined experienece across marketing, sales and customer service. The intuitive interface makes managing leads and automating tasks efortless.

What do you dislike most about this product?

The main downside of Hubspot Sales Hub is the cost of advanced features, which can become expensive as you scale and need more customization or additional functionalities.

What recommendations would you give to someone considering this product?

I recommend starting with the free tier of hubspot sales hub to familiarize yourself with its features and user-interface

Pros

  • Over Delivered
  • Helps Innovate
  • Continually Improving Product
  • Reliable

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