HubSpot Sales Hub Logo Award Winner Product Badge
HubSpot Sales Hub Logo Award Winner Product Badge
HubSpot

HubSpot Sales Hub

Composite Score
8.7 /10
CX Score
8.8 /10

What is HubSpot Sales Hub?

Easy-to-adopt sales software that leverages AI to build pipelines and close deals. Hubspot Sales Hub eliminates friction by bringing all your tools and data together on one easy-to-use, powerful CRM platform your whole team will love. Sales Hub empowers sales teams to index on quality over quantity. It equips them with both the connected tools they need to regain productivity and the context they need to deepen customer connections.

Company Details

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In Partnership With SelectHub

Awards & Recognition

HubSpot Sales Hub won the following awards in the Customer Relationship Management - Midmarket category

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HubSpot Sales Hub Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on HubSpot Sales Hub.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

88 Likeliness to Recommend

97 Plan to Renew

1
Since last award

80 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+87 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love HubSpot Sales Hub?

2% Negative
9% Neutral
89% Positive

Pros

  • Performance Enhancing
  • Respectful
  • Reliable
  • Fair

Feature Ratings

Average 84

Lead Management

87

Collaboration

85

Account and Contact Management

85

Activity and Workflow Management

85

Sales Management

85

Marketing Management

83

Customer Service Management

82

Analytics and Reporting

81

Telephony and Call Center Management

80

Quote Contract and Proposal

79

Mobile

75

Vendor Capability Ratings

Average 81

Availability and Quality of Training

83

Ease of Implementation

83

Ease of IT Administration

83

Usability and Intuitiveness

82

Ease of Data Integration

82

Business Value Created

82

Breadth of Features

82

Quality of Features

81

Ease of Customization

81

Vendor Support

80

Product Strategy and Rate of Improvement

79

HubSpot Sales Hub Reviews

Orlando G.

  • Role: Consultant
  • Industry: Technology
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Apr 2021

Innovative CRM brings you closer to the customer

Likeliness to Recommend

9 /10

What differentiates HubSpot Sales Hub from other similar products?

I think that the really differentiating element is the philosophy they have created, how their concepts and all the background that exists around "Inbound Marketing" has evolved. These underlying features make your application as a sales solution amplify your results.

What is your favorite aspect of this product?

As I mentioned before, its differentiating aspect and therefore my favorite is its philosophy. In practice, his academy for sales management makes the use of the Software reach its potential and given the new realities that quarantine implies that has made the work much easier.

What do you dislike most about this product?

At the moment, aspects that I do not like properly I do not identify. If I consider that there are areas that can be improved, with their applications on mobiles.

What recommendations would you give to someone considering this product?

Well, I think the market has enough quality information on all current CRMs to make an informed decision. I must also say that you can test the entire system without purchasing it and evaluate if it really fits the needs and philosophy of the business.

Pros

  • Reliable
  • Helps Innovate
  • Continually Improving Product
  • Performance Enhancing

Cons

  • Vendor Friendly Policies

Norman D.

  • Role: Finance
  • Industry: Finance
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Apr 2021

A Great Product for CRM needs

Likeliness to Recommend

9 /10

What differentiates HubSpot Sales Hub from other similar products?

What probably makes HubSpot Sales Hub special is the fact that it is more than a CRM tool. It also offers other capabilities such as sales enablement and other other great features making it a must have for business.

What is your favorite aspect of this product?

I like that is a special tool for business more so when it comes to handling sales and CRM The tool is affordable and comes with great capabilities and features The tool is easy to deploy and comes with a good User Interface

What do you dislike most about this product?

While the user interface and everything else is great, the tool takes ages to understand as it comes with so many features

What recommendations would you give to someone considering this product?

If you are considering HubSpot Sales Hub, waste no more time and deploy it. It will save you money as it houses features for different business needs more so when it comes to CRM and sales

Pros

  • Continually Improving Product
  • Performance Enhancing
  • Trustworthy
  • Unique Features

Kasey Peek K.

  • Role: Operations
  • Industry: Communications
  • Involvement: Initial Implementation
Validated Review
Verified Reviewer

Submitted Feb 2021

Easy, Efficient & Functional!

Likeliness to Recommend

10 /10

What differentiates HubSpot Sales Hub from other similar products?

The sales strategies and reporting is far better than any other program. We have found this system to be very beneficial.

What is your favorite aspect of this product?

The reports are very easy to read and gives you a quick overview of data.

What do you dislike most about this product?

I wish it would store all of your edits so you don’t lose your work.

What recommendations would you give to someone considering this product?

There is a free version that you can try first. This is what we did as a company and ended up loving the program, therefore we moved forward and purchased.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

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