What is HubSpot Sales Hub?
Easy-to-adopt sales software that leverages AI to build pipelines and close deals. Hubspot Sales Hub eliminates friction by bringing all your tools and data together on one easy-to-use, powerful CRM platform your whole team will love. Sales Hub empowers sales teams to index on quality over quantity. It equips them with both the connected tools they need to regain productivity and the context they need to deepen customer connections.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
91 Likeliness to Recommend
1
Since last award
96 Plan to Renew
86 Satisfaction of Cost Relative to Value
1
Since last award
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+92 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love HubSpot Sales Hub?
Pros
- Trustworthy
- Respectful
- Transparent
- Helps Innovate
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Pipeline Management
E-Mail Campaign Management
E-Mail Integration
Sales Analytics
Workflow Automation
Internal Sales Collaboration
CRM Integration
Conversation Coaching
Call Management
Dialer Integration
Next-Best-Action Recommendations
Vendor Capability Ratings
Business Value Created
Ease of Implementation
Usability and Intuitiveness
Quality of Features
Availability and Quality of Training
Breadth of Features
Ease of Data Integration
Ease of IT Administration
Vendor Support
Product Strategy and Rate of Improvement
Ease of Customization
Also Featured in...
Appointment Scheduling
Score 9.0
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Lead Management
Score 9.0
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Customer Intelligence
Score 8.9
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Sales Analytics
Score 8.8
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Sales Enablement
Score 8.8
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Customer Relationship Management - Midmarket
Score 8.7
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Customer Relationship Management - Enterprise
Score 8.4
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HubSpot Sales Hub Reviews
Elizabeth K. H.
- Role: C-Level
- Industry: Healthcare
- Involvement: Business Leader or Manager
Submitted Sep 2023
Easy to use, but a bit pricey
Likeliness to Recommend
What differentiates HubSpot Sales Hub from other similar products?
Can use free with paid versions which is nice for our 1099s and we can still own the data Sales tools! Marketing is very pricy though Built around sales and marketing not just one or the other
What is your favorite aspect of this product?
Intergration of products like zoom Customer Services! Omg our Rep Cyndi is a goddess of knowledge and help Flexable and willing to adjust to small business needs that are on a large playing field
What do you dislike most about this product?
Not able to mix match different features to customize the portal. - marketing has one thing we use just one but we have to have the whole thing and it is a bit pricey
What recommendations would you give to someone considering this product?
Make sure you have your work flow, future ideas, and a list of needs vs wants keep automation in mind before signature. If you don't know what can be automated ask them Make sure to talk to tech and sales. before signature.
Pros
- Helps Innovate
- Reliable
- Enables Productivity
- Trustworthy
Please tell us why you think this review should be flagged.
Laura S.
- Role: Operations
- Industry: Technology
- Involvement: End User of Application
Submitted Sep 2023
High quality Training!
Likeliness to Recommend
What differentiates HubSpot Sales Hub from other similar products?
Offers much more than basic training.
What is your favorite aspect of this product?
Very easy to navigate.
What do you dislike most about this product?
Customization and data entry can be quite overwhelming with lots of clicks to get right.
What recommendations would you give to someone considering this product?
A great tool to track their leads/opportunities revenue
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Please tell us why you think this review should be flagged.
Ogheneochuko I.
- Role: Sales Marketing
- Industry: Technology
- Involvement: End User of Application
Submitted Jul 2025
Sales Made Easy
Likeliness to Recommend
What differentiates HubSpot Sales Hub from other similar products?
HubSpot is known for its clean UI and low learning curve. Sales teams can get up and running quickly without extensive training.
What is your favorite aspect of this product?
My favorite aspect is the email tracking and automation—it saves time, boosts follow-ups, and lets me know exactly when a prospect is engaging with my outreach.
What do you dislike most about this product?
Nothing at all
What recommendations would you give to someone considering this product?
Connect your tools early, and use HubSpot Academy to learn fast. Tailor it to your sales process for best results.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Please tell us why you think this review should be flagged.
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