What is HubSpot Sales Hub?
Easy-to-adopt sales software that leverages AI to build pipelines and close deals. Hubspot Sales Hub eliminates friction by bringing all your tools and data together on one easy-to-use, powerful CRM platform your whole team will love. Sales Hub empowers sales teams to index on quality over quantity. It equips them with both the connected tools they need to regain productivity and the context they need to deepen customer connections.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
91 Likeliness to Recommend
1
Since last award
96 Plan to Renew
85 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+92 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love HubSpot Sales Hub?
Pros
- Trustworthy
- Respectful
- Transparent
- Helps Innovate
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Pipeline Management
E-Mail Campaign Management
E-Mail Integration
Sales Analytics
Workflow Automation
CRM Integration
Internal Sales Collaboration
Conversation Coaching
Dialer Integration
Call Management
Next-Best-Action Recommendations
Vendor Capability Ratings
Business Value Created
Ease of Implementation
Usability and Intuitiveness
Quality of Features
Availability and Quality of Training
Ease of Data Integration
Breadth of Features
Ease of IT Administration
Vendor Support
Product Strategy and Rate of Improvement
Ease of Customization
Also Featured in...
Appointment Scheduling
Score 9.0
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Lead Management
Score 9.0
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Customer Intelligence
Score 8.9
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Sales Analytics
Score 8.8
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Sales Enablement
Score 8.8
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Customer Relationship Management - Midmarket
Score 8.7
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Customer Relationship Management - Enterprise
Score 8.4
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HubSpot Sales Hub Reviews
Matthew C.
- Role: Operations
- Industry: Entertainment
- Involvement: End User of Application
Submitted Jul 2023
This CRM software helps me reach our goals
Likeliness to Recommend
What differentiates HubSpot Sales Hub from other similar products?
The interface is minimalistic and straightforward. A variety of list views, dashboards, and reports can be generated with minimal effort. Extremely simple even for those with no prior knowledge.
What is your favorite aspect of this product?
HubSpot's Sales Hub is resolving a wide range of issues at present. We are now able to track leads effectively and centrally at every stage of the process.
What do you dislike most about this product?
Remember that I'm only able to remark on the free version. Data entry was a hassle because I couldn't integrate it with my other management tools, and I had trouble keeping it synced with Outlook so I eventually gave up on it.
What recommendations would you give to someone considering this product?
Hubspot's Sales Hub has completely changed the way we do business. Our sales team quickly adapted, and now we have a centralized hub for all communication with prospects and clients. Our domain is prominently displayed in the branded meeting link.
Pros
- Helps Innovate
- Reliable
- Effective Service
- Generous Negotitation
Please tell us why you think this review should be flagged.
Ashish J.
- Role: Information Technology
- Industry: Finance
- Involvement: IT Leader or Manager
Submitted May 2025
Reliable, User-friendly Sales platform that scales
Likeliness to Recommend
What differentiates HubSpot Sales Hub from other similar products?
It’s easier to get up and running with compared to many other CRMs, and the integration between marketing and sales is tighter than most. Also, the UI is clean and doesn’t overwhelm users.
What is your favorite aspect of this product?
The contact timeline and email tracking are huge - it makes it really easy to keep tabs on sales activity without digging through a bunch of systems.
What do you dislike most about this product?
The pricing structure can feel restrictive. Some of the features that should be standard require upgrading to higher tiers, which adds up fast.
What recommendations would you give to someone considering this product?
Take time to map out exactly which features your team needs before picking a plan - otherwise, you might end up paying more than expected. Also, get both sales and marketing on board early for smoother adoption.
Pros
- Reliable
- Helps Innovate
- Performance Enhancing
- Enables Productivity
Cons
- Less Generous
- Less Friendly Negotiation
Please tell us why you think this review should be flagged.
Turyagumanawe M.
- Role: Sales Marketing
- Industry: Finance
- Involvement: End User of Application
Submitted Apr 2025
Best CRM Product For Sales
Likeliness to Recommend
What differentiates HubSpot Sales Hub from other similar products?
Easy to use, minimal training required
What is your favorite aspect of this product?
Great support and knowledge base
What do you dislike most about this product?
Free tier is great, but paid tiers escalate quickly especially Marketing Pro+
What recommendations would you give to someone considering this product?
This product is great when you're business or organisation is interested in inbound marketing
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Please tell us why you think this review should be flagged.
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