What is HubSpot Sales Hub?

Easy-to-adopt sales software that leverages AI to build pipelines and close deals. Hubspot Sales Hub eliminates friction by bringing all your tools and data together on one easy-to-use, powerful CRM platform your whole team will love. Sales Hub empowers sales teams to index on quality over quantity. It equips them with both the connected tools they need to regain productivity and the context they need to deepen customer connections.

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Awards & Recognition

HubSpot Sales Hub won the following awards in the Sales Engagement Platforms category

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HubSpot Sales Hub Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on HubSpot Sales Hub.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

91 Likeliness to Recommend

1
Since last award

96 Plan to Renew

86 Satisfaction of Cost Relative to Value

1
Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+92 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love HubSpot Sales Hub?

3% Negative
6% Neutral
91% Positive

Pros

  • Trustworthy
  • Respectful
  • Transparent
  • Helps Innovate

Feature Ratings

Average 87

Pipeline Management

89

E-Mail Campaign Management

88

E-Mail Integration

88

Sales Analytics

87

Workflow Automation

87

Internal Sales Collaboration

86

CRM Integration

86

Conversation Coaching

85

Call Management

85

Dialer Integration

84

Next-Best-Action Recommendations

83

Vendor Capability Ratings

Average 86

Business Value Created

89

Ease of Implementation

89

Usability and Intuitiveness

88

Quality of Features

87

Availability and Quality of Training

87

Breadth of Features

86

Ease of Data Integration

86

Ease of IT Administration

86

Vendor Support

84

Product Strategy and Rate of Improvement

83

Ease of Customization

83

HubSpot Sales Hub Reviews

Tory R.

  • Role: Sales Marketing
  • Industry: Technology
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Jan 2024

Features delight!

Likeliness to Recommend

9 /10

What differentiates HubSpot Sales Hub from other similar products?

The combination of HubSpot Sales Hub with Salesforce as our CRM provides a powerful view into our leads which allows us to make better use of our sales and marketing efforts. We can better focus our time on prospecting with enriched data with an easy to understand and navigate system.

What is your favorite aspect of this product?

I enjoy most the use-friendly interface which allows my team and I to navigate deals seamlessly to better improve our overall bottom line. The tracking and reporting is also very robust.

What do you dislike most about this product?

I dislike the price most because it is very pricey in my opinion. The charge for additional contacts beyond the scope of the contract is frustrating.

What recommendations would you give to someone considering this product?

Take advantage of the breadth of features HubSpot provides! It can be overwhelming sometimes to know where to start but the Customer Service team is extremely helpful and there's lots of informative how-to videos online, so make sure to leverage those.

Pros

  • Reliable
  • Unique Features
  • Client Friendly Policies
  • Appreciates Incumbent Status
  • Role: Sales Marketing
  • Industry: Telecommunications
  • Involvement: End User of Application
Validated Review
Anonymous Reviewer

Submitted Sep 2023

Good marketing tool for lead engagement

Likeliness to Recommend

7 /10

Pros

  • Reliable
  • Enables Productivity
  • Performance Enhancing
  • Unique Features

Waleed K.

  • Role: Sales Marketing
  • Industry: Media
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Aug 2023

Powerful CRM with Seamless Sales Automation

Likeliness to Recommend

8 /10

What differentiates HubSpot Sales Hub from other similar products?

The larger HubSpot CRM suite, which also includes tools for marketing, sales, customer service, and operations, includes HubSpot Sales Hub. Businesses can align their teams and produce a consistent customer experience thanks to this integration's seamless data sharing and comprehensive view of the customer journey.

What is your favorite aspect of this product?

My Favorite Aspect of HubSpot Sales Hub: Efficient Task Management and Mobile App. HubSpot Sales Hub's task management and mobile app have transformed my prospecting and follow-up process. With seamless task organization and easy call capabilities on my phone, I stay productive and build strong relationships with prospects. It's an indispensable asset for sales success!

What do you dislike most about this product?

Advanced users or businesses with unique requirements might feel limited by the level of customization offered within the platform.

What recommendations would you give to someone considering this product?

HubSpot offers a free trial period and product demos. Take advantage of these opportunities to explore the platform's features, user interface, and how it fits into your workflow. Engage your team in the evaluation process to gather feedback from potential end-users.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

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