


What is HubSpot Sales Hub?
Easy-to-adopt sales software that leverages AI to build pipelines and close deals. Hubspot Sales Hub eliminates friction by bringing all your tools and data together on one easy-to-use, powerful CRM platform your whole team will love. Sales Hub empowers sales teams to index on quality over quantity. It equips them with both the connected tools they need to regain productivity and the context they need to deepen customer connections.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
91 Likeliness to Recommend
1
Since last award
96 Plan to Renew
85 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+92 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love HubSpot Sales Hub?
Pros
- Trustworthy
- Respectful
- Transparent
- Helps Innovate
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Pipeline Management
E-Mail Campaign Management
E-Mail Integration
Sales Analytics
Workflow Automation
CRM Integration
Internal Sales Collaboration
Conversation Coaching
Dialer Integration
Call Management
Next-Best-Action Recommendations
Vendor Capability Ratings
Business Value Created
Ease of Implementation
Usability and Intuitiveness
Quality of Features
Availability and Quality of Training
Ease of Data Integration
Breadth of Features
Ease of IT Administration
Vendor Support
Product Strategy and Rate of Improvement
Ease of Customization
Also Featured in...
Appointment Scheduling
Score 9.0
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Lead Management
Score 9.0
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Customer Intelligence
Score 8.9
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Sales Analytics
Score 8.8
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Sales Enablement
Score 8.8
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Customer Relationship Management - Midmarket
Score 8.7
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Customer Relationship Management - Enterprise
Score 8.4
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HubSpot Sales Hub Reviews

Paige W.
- Role: Sales Marketing
- Industry: Apparel
- Involvement: End User of Application
Submitted Jan 2024
Good tool that helps increase our sales.
Likeliness to Recommend
What differentiates HubSpot Sales Hub from other similar products?
I can save time and use it to create meaningful connections with my clients, which is how it differentiates from other programs. Details like typing "Call" into a new task's description will bring up the opportunity to call the customer with one click while they're working on the task at hand.
What is your favorite aspect of this product?
I really like how the platform works together and how simple it is to follow up with leads. Features such as auto-outreach, sequence flow, reminders, and tasks will be at your disposal. It saves me a lot of time.
What do you dislike most about this product?
We were disappointed by the lack of functionality in the LinkedIn and Google ad connectors, and we learned the hard way that sending advertising audiences to these platforms from Hubspot requires a higher marketing touch level.
What recommendations would you give to someone considering this product?
Because of its practically endless features, I highly suggest the application. Managing advertisements, automated sales sequences, and email outreach and prospecting are all within its capabilities.
Pros
- Reliable
- Trustworthy
- Unique Features
- Efficient Service
Please tell us why you think this review should be flagged.

Tory R.
- Role: Sales Marketing
- Industry: Technology
- Involvement: Business Leader or Manager
Submitted Jan 2024
Features delight!
Likeliness to Recommend
What differentiates HubSpot Sales Hub from other similar products?
The combination of HubSpot Sales Hub with Salesforce as our CRM provides a powerful view into our leads which allows us to make better use of our sales and marketing efforts. We can better focus our time on prospecting with enriched data with an easy to understand and navigate system.
What is your favorite aspect of this product?
I enjoy most the use-friendly interface which allows my team and I to navigate deals seamlessly to better improve our overall bottom line. The tracking and reporting is also very robust.
What do you dislike most about this product?
I dislike the price most because it is very pricey in my opinion. The charge for additional contacts beyond the scope of the contract is frustrating.
What recommendations would you give to someone considering this product?
Take advantage of the breadth of features HubSpot provides! It can be overwhelming sometimes to know where to start but the Customer Service team is extremely helpful and there's lots of informative how-to videos online, so make sure to leverage those.
Pros
- Reliable
- Unique Features
- Client Friendly Policies
- Appreciates Incumbent Status
Please tell us why you think this review should be flagged.
- Role: Sales Marketing
- Industry: Telecommunications
- Involvement: End User of Application
Submitted Sep 2023
Good marketing tool for lead engagement
Likeliness to Recommend
Pros
- Reliable
- Enables Productivity
- Performance Enhancing
- Unique Features
Please tell us why you think this review should be flagged.
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