What is HubSpot Sales Hub?

Easy-to-adopt sales software that leverages AI to build pipelines and close deals. Hubspot Sales Hub eliminates friction by bringing all your tools and data together on one easy-to-use, powerful CRM platform your whole team will love. Sales Hub empowers sales teams to index on quality over quantity. It equips them with both the connected tools they need to regain productivity and the context they need to deepen customer connections.

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Awards & Recognition

HubSpot Sales Hub won the following awards in the Sales Engagement Platforms category

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HubSpot Sales Hub Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on HubSpot Sales Hub.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

91 Likeliness to Recommend

1
Since last award

96 Plan to Renew

86 Satisfaction of Cost Relative to Value

1
Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+92 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love HubSpot Sales Hub?

3% Negative
6% Neutral
91% Positive

Pros

  • Trustworthy
  • Respectful
  • Transparent
  • Helps Innovate

Feature Ratings

Average 87

Pipeline Management

89

E-Mail Campaign Management

88

E-Mail Integration

88

Sales Analytics

87

Workflow Automation

87

Internal Sales Collaboration

86

CRM Integration

86

Conversation Coaching

85

Call Management

85

Dialer Integration

84

Next-Best-Action Recommendations

83

Vendor Capability Ratings

Average 86

Business Value Created

89

Ease of Implementation

89

Usability and Intuitiveness

88

Quality of Features

87

Availability and Quality of Training

87

Breadth of Features

86

Ease of Data Integration

86

Ease of IT Administration

86

Vendor Support

84

Product Strategy and Rate of Improvement

83

Ease of Customization

83

HubSpot Sales Hub Reviews

Matthew C.

  • Role: Operations
  • Industry: Entertainment
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jul 2023

This CRM software helps me reach our goals

Likeliness to Recommend

8 /10

What differentiates HubSpot Sales Hub from other similar products?

The interface is minimalistic and straightforward. A variety of list views, dashboards, and reports can be generated with minimal effort. Extremely simple even for those with no prior knowledge.

What is your favorite aspect of this product?

HubSpot's Sales Hub is resolving a wide range of issues at present. We are now able to track leads effectively and centrally at every stage of the process.

What do you dislike most about this product?

Remember that I'm only able to remark on the free version. Data entry was a hassle because I couldn't integrate it with my other management tools, and I had trouble keeping it synced with Outlook so I eventually gave up on it.

What recommendations would you give to someone considering this product?

Hubspot's Sales Hub has completely changed the way we do business. Our sales team quickly adapted, and now we have a centralized hub for all communication with prospects and clients. Our domain is prominently displayed in the branded meeting link.

Pros

  • Helps Innovate
  • Reliable
  • Effective Service
  • Generous Negotitation

Melvin B.

  • Role: Sales Marketing
  • Industry: Other
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jun 2023

A great tool for Lead Management

Likeliness to Recommend

10 /10

What differentiates HubSpot Sales Hub from other similar products?

The seamless integration of HubSpot Sales Hub with the HubSpot CRM, which offers a complete sales solution, sets it apart from other products of a similar nature. The software provides many different sales tools in one convenient spot, such as email tracking, document management, and deal pipeline monitoring. Additionally, its powerful reporting and analytics capabilities offer insightful information about sales performance and aid in the optimization of sales plans for better outcomes.

What is your favorite aspect of this product?

My favorite feature of HubSpot Sales Hub is its robust CRM integration, which makes it possible to oversee customer interactions and sales activity in real time and in one location. The platform's automation tools, like email templates and sequences, save waiting time and increase effectiveness when contacting prospects. To analyze sales success and make data-driven decisions, the powerful analytics and reporting tools offer invaluable insights.

What do you dislike most about this product?

I find HubSpot Sales Hub's pricing structure to be the thing I detest it the most because it might be expensive for startups or small enterprises with tight budgets. In addition, even while the platform offers a variety of capabilities, some advanced functionalities can call for additional add-ons or upgraded plans, raising the entire cost. Last but not least, learning how to fully explore and use all of the tools and features offered can be time- and effort-consuming for novice users.

What recommendations would you give to someone considering this product?

If you're thinking about using HubSpot Sales Hub, I'd advise you to make the most of the platform's CRM connectivity and use all of its robust sales capabilities for efficient workflows. To make sure the pricing options match your wants, criteria, and budget, it's critical to carefully assess your company's needs. The platform's potential will be maximized and greater sales results will be generated by spending time on training and becoming familiar with its features.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Dmytro V.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Mar 2023

A powerful tool that elevated our sales process

Likeliness to Recommend

10 /10

What differentiates HubSpot Sales Hub from other similar products?

In addition to saving time and increasing efficiency by automating tasks such as finding contacts, sending emails and managing responses, HubSpot Sales Hub has allowed us to segment contact lists and personalize messages based on each prospect's data, thereby increasing the response rate and success of our campaigns. We can track and analyze campaign statistics and prospect information within HubSpot Sales Hub to refine our methods and get better results from them.

What is your favorite aspect of this product?

My organization has had great success using HubSpot Sales Hub as a customer relationship management (CRM) system, particularly for sales automation and customer prospecting. The platform's intuitive design and abundance of useful features and capabilities have substantially increased our efficiency in customer acquisition and maintenance. Data management and sales processes can be optimized with the help of HubSpot Sales Hub's excellent support staff and the software's seamless integration with popular third-party applications.

What do you dislike most about this product?

May not be the best choice if you need heavy integration with other products due to its unintuitive design and difficulty to navigate it.

What recommendations would you give to someone considering this product?

We have been able to more effectively manage both our customers and our sales operations because of the time savings HubSpot Sales Hub has provided. This device provides a return on investment and, in our tests, we found that using it was not only easy, but also profitable. So we can highly recommend it.

Pros

  • Helps Innovate
  • Unique Features
  • Effective Service
  • Inspires Innovation

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