


What is HubSpot Sales Hub?
Easy-to-adopt sales software that leverages AI to build pipelines and close deals. Hubspot Sales Hub eliminates friction by bringing all your tools and data together on one easy-to-use, powerful CRM platform your whole team will love. Sales Hub empowers sales teams to index on quality over quantity. It equips them with both the connected tools they need to regain productivity and the context they need to deepen customer connections.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
91 Likeliness to Recommend
1
Since last award
96 Plan to Renew
85 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+92 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love HubSpot Sales Hub?
Pros
- Trustworthy
- Respectful
- Transparent
- Helps Innovate
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Pipeline Management
E-Mail Campaign Management
E-Mail Integration
Sales Analytics
Workflow Automation
CRM Integration
Internal Sales Collaboration
Conversation Coaching
Dialer Integration
Call Management
Next-Best-Action Recommendations
Vendor Capability Ratings
Business Value Created
Ease of Implementation
Usability and Intuitiveness
Quality of Features
Availability and Quality of Training
Ease of Data Integration
Breadth of Features
Ease of IT Administration
Vendor Support
Product Strategy and Rate of Improvement
Ease of Customization
Also Featured in...
Appointment Scheduling
Score 9.0
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Lead Management
Score 9.0
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Customer Intelligence
Score 8.9
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Sales Analytics
Score 8.8
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Sales Enablement
Score 8.8
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Customer Relationship Management - Midmarket
Score 8.7
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Customer Relationship Management - Enterprise
Score 8.4
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HubSpot Sales Hub Reviews
Ayot A.
- Role: Human Resources
- Industry: Other
- Involvement: End User of Application
Submitted Nov 2024
Fantastic product
Likeliness to Recommend
What differentiates HubSpot Sales Hub from other similar products?
App exchange makes it easy to find plug & play partner applications to fill feature gaps/add expanded capability needs.
What is your favorite aspect of this product?
Flexibility of building report types and filters with cross object filters to query desired data making it easy to use
What recommendations would you give to someone considering this product?
The ability to customize the product to our specific business & process needs with a high encryption software.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Inspires Innovation
Please tell us why you think this review should be flagged.

Vivek k.
- Role: Sales Marketing
- Industry: Other
- Involvement: End User of Application
Submitted Oct 2024
streamlined my sales work.
Likeliness to Recommend
What differentiates HubSpot Sales Hub from other similar products?
hubspot is easier to use than the other CRMs i looked at.
What is your favorite aspect of this product?
helpful features include live chat and keeping track of contacts with customers. using the new tools for making predictions is advantageous.
What do you dislike most about this product?
the price is high for the extra functions, and there are bugs from time to time.
What recommendations would you give to someone considering this product?
if you can afford it, it can really help your sales.
Pros
- Performance Enhancing
- Trustworthy
- Efficient Service
- Effective Service
Please tell us why you think this review should be flagged.

Elvis C.
- Role: Sales Marketing
- Industry: Technology
- Involvement: End User of Application
Submitted Sep 2024
To enhance customer communication.
Likeliness to Recommend
What differentiates HubSpot Sales Hub from other similar products?
Salespeople can focus on strategy and closing deals when they spend less time on manual, repetitive tasks. By monitoring emails and notifications, you can get up-to-date information. Provides quick information about potential customers' interests.
What is your favorite aspect of this product?
HubSpot Sales Hub is a good tool for automating repetitive operations like scheduling meetings, sending follow-up emails, and setting reminders. Sales staff can access information easily if I organize current and potential customer information in a CRM (Customer Relationship Management).
What do you dislike most about this product?
Working with HubSpot Sales Hub is fantastic and error-free.
What recommendations would you give to someone considering this product?
For tracking and monitoring the sales opportunity process from initial contact to closing, I suggest using HubSpot Sales Hub.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Please tell us why you think this review should be flagged.
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