What is HubSpot Sales Hub?

Easy-to-adopt sales software that leverages AI to build pipelines and close deals. Hubspot Sales Hub eliminates friction by bringing all your tools and data together on one easy-to-use, powerful CRM platform your whole team will love. Sales Hub empowers sales teams to index on quality over quantity. It equips them with both the connected tools they need to regain productivity and the context they need to deepen customer connections.

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Awards & Recognition

HubSpot Sales Hub won the following awards in the Sales Engagement Platforms category

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HubSpot Sales Hub Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on HubSpot Sales Hub.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

91 Likeliness to Recommend

1
Since last award

96 Plan to Renew

85 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+92 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love HubSpot Sales Hub?

3% Negative
7% Neutral
90% Positive

Pros

  • Trustworthy
  • Respectful
  • Transparent
  • Helps Innovate

Feature Ratings

Average 86

Pipeline Management

89

E-Mail Campaign Management

88

E-Mail Integration

88

Sales Analytics

87

Workflow Automation

87

CRM Integration

86

Internal Sales Collaboration

86

Conversation Coaching

84

Dialer Integration

84

Call Management

84

Next-Best-Action Recommendations

84

Vendor Capability Ratings

Average 86

Business Value Created

89

Ease of Implementation

89

Usability and Intuitiveness

88

Quality of Features

86

Availability and Quality of Training

86

Ease of Data Integration

86

Breadth of Features

86

Ease of IT Administration

85

Vendor Support

85

Product Strategy and Rate of Improvement

82

Ease of Customization

82

HubSpot Sales Hub Reviews

Chris R.

  • Role: Sales Marketing
  • Industry: Technology
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted Apr 2024

The Full Monty-All things Sales, Marketing and CRM

Likeliness to Recommend

9 /10

What differentiates HubSpot Sales Hub from other similar products?

I haven't used many other products, but for us the interface is great, the features across Sales and Marketing, and the integrations make it the best choice for our business.

What is your favorite aspect of this product?

Workflow Automation and Meeting Scheduling Pages

What do you dislike most about this product?

That it is almost too good! I use the product comprehensively, and yet there are still so many features I can't get to. With the price of sales hub, it feels like there could be some middle-ground.

What recommendations would you give to someone considering this product?

Apollo Integration works well with Hubspot for sales lead management.

Pros

  • Continually Improving Product
  • Reliable
  • Performance Enhancing
  • Enables Productivity

Kelly p.

  • Role: Sales Marketing
  • Industry: Other
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Apr 2024

Intuitive and cost competitive

Likeliness to Recommend

10 /10

What differentiates HubSpot Sales Hub from other similar products?

They have worked hard to make it user friendly, even as they have updated the product a few times since we purchased it. It's easy to find our data and tools that we need on a daily basis.

What is your favorite aspect of this product?

There are a lot of different tools that you can add on or remove to cut costs.

What do you dislike most about this product?

I wish they had better integrations with some other outbound prospecting tools that we use, but it's been very good compared to other CRM options.

What recommendations would you give to someone considering this product?

Talk to sales about what exactly you need so they can help you cut costs.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Bharat L.

  • Role: Operations
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Apr 2024

"HubSpot - A Sales Lead tracking software review"

Likeliness to Recommend

10 /10

What differentiates HubSpot Sales Hub from other similar products?

User friendly interface, Scalability and Free CRM are some features that differentiate it from others

What is your favorite aspect of this product?

Favourite aspect is the comprehensive suite offered and the most amazing user friendly interface.

What do you dislike most about this product?

It should be a little upgraded with latest technology like AI-driven tools

What recommendations would you give to someone considering this product?

I would definitely recommend this to everyone as my experience with HubSpot is very good. Sales lead generation never been so easy for me.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

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