


What is HubSpot Sales Hub?
Easy-to-adopt sales software that leverages AI to build pipelines and close deals. Hubspot Sales Hub eliminates friction by bringing all your tools and data together on one easy-to-use, powerful CRM platform your whole team will love. Sales Hub empowers sales teams to index on quality over quantity. It equips them with both the connected tools they need to regain productivity and the context they need to deepen customer connections.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
91 Likeliness to Recommend
1
Since last award
96 Plan to Renew
85 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+92 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love HubSpot Sales Hub?
Pros
- Trustworthy
- Respectful
- Transparent
- Helps Innovate
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Pipeline Management
E-Mail Campaign Management
E-Mail Integration
Sales Analytics
Workflow Automation
CRM Integration
Internal Sales Collaboration
Conversation Coaching
Dialer Integration
Call Management
Next-Best-Action Recommendations
Vendor Capability Ratings
Business Value Created
Ease of Implementation
Usability and Intuitiveness
Quality of Features
Availability and Quality of Training
Ease of Data Integration
Breadth of Features
Ease of IT Administration
Vendor Support
Product Strategy and Rate of Improvement
Ease of Customization
Also Featured in...
Appointment Scheduling
Score 9.0
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Lead Management
Score 9.0
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Customer Intelligence
Score 8.9
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Sales Analytics
Score 8.8
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Sales Enablement
Score 8.8
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Customer Relationship Management - Midmarket
Score 8.7
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Customer Relationship Management - Enterprise
Score 8.4
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HubSpot Sales Hub Reviews

Chris R.
- Role: Sales Marketing
- Industry: Technology
- Involvement: IT Development, Integration, and Administration
Submitted Apr 2024
The Full Monty-All things Sales, Marketing and CRM
Likeliness to Recommend
What differentiates HubSpot Sales Hub from other similar products?
I haven't used many other products, but for us the interface is great, the features across Sales and Marketing, and the integrations make it the best choice for our business.
What is your favorite aspect of this product?
Workflow Automation and Meeting Scheduling Pages
What do you dislike most about this product?
That it is almost too good! I use the product comprehensively, and yet there are still so many features I can't get to. With the price of sales hub, it feels like there could be some middle-ground.
What recommendations would you give to someone considering this product?
Apollo Integration works well with Hubspot for sales lead management.
Pros
- Continually Improving Product
- Reliable
- Performance Enhancing
- Enables Productivity
Please tell us why you think this review should be flagged.
Kelly p.
- Role: Sales Marketing
- Industry: Other
- Involvement: End User of Application
Submitted Apr 2024
Intuitive and cost competitive
Likeliness to Recommend
What differentiates HubSpot Sales Hub from other similar products?
They have worked hard to make it user friendly, even as they have updated the product a few times since we purchased it. It's easy to find our data and tools that we need on a daily basis.
What is your favorite aspect of this product?
There are a lot of different tools that you can add on or remove to cut costs.
What do you dislike most about this product?
I wish they had better integrations with some other outbound prospecting tools that we use, but it's been very good compared to other CRM options.
What recommendations would you give to someone considering this product?
Talk to sales about what exactly you need so they can help you cut costs.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Please tell us why you think this review should be flagged.

Bharat L.
- Role: Operations
- Industry: Technology
- Involvement: End User of Application
Submitted Apr 2024
"HubSpot - A Sales Lead tracking software review"
Likeliness to Recommend
What differentiates HubSpot Sales Hub from other similar products?
User friendly interface, Scalability and Free CRM are some features that differentiate it from others
What is your favorite aspect of this product?
Favourite aspect is the comprehensive suite offered and the most amazing user friendly interface.
What do you dislike most about this product?
It should be a little upgraded with latest technology like AI-driven tools
What recommendations would you give to someone considering this product?
I would definitely recommend this to everyone as my experience with HubSpot is very good. Sales lead generation never been so easy for me.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Please tell us why you think this review should be flagged.
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