What is HubSpot Sales Hub?

Easy-to-adopt sales software that leverages AI to build pipelines and close deals. Hubspot Sales Hub eliminates friction by bringing all your tools and data together on one easy-to-use, powerful CRM platform your whole team will love. Sales Hub empowers sales teams to index on quality over quantity. It equips them with both the connected tools they need to regain productivity and the context they need to deepen customer connections.

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Awards & Recognition

HubSpot Sales Hub won the following awards in the Sales Engagement Platforms category

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HubSpot Sales Hub Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on HubSpot Sales Hub.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

91 Likeliness to Recommend

1
Since last award

96 Plan to Renew

85 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+92 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love HubSpot Sales Hub?

3% Negative
7% Neutral
90% Positive

Pros

  • Trustworthy
  • Respectful
  • Transparent
  • Helps Innovate

Feature Ratings

Average 86

Pipeline Management

89

E-Mail Campaign Management

88

E-Mail Integration

88

Sales Analytics

87

Workflow Automation

87

CRM Integration

86

Internal Sales Collaboration

86

Conversation Coaching

84

Dialer Integration

84

Call Management

84

Next-Best-Action Recommendations

84

Vendor Capability Ratings

Average 86

Business Value Created

89

Ease of Implementation

89

Usability and Intuitiveness

88

Quality of Features

86

Availability and Quality of Training

86

Ease of Data Integration

86

Breadth of Features

86

Ease of IT Administration

85

Vendor Support

85

Product Strategy and Rate of Improvement

82

Ease of Customization

82

HubSpot Sales Hub Reviews

Bowen R.

  • Role: Sales Marketing
  • Industry: Energy
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Apr 2024

A Powerful Ally in the Deal Pipeline

Likeliness to Recommend

9 /10

What differentiates HubSpot Sales Hub from other similar products?

HubSpot Sales Hub really shines with its focus on the entire sales funnel, not just lead capture. It's like having a dedicated sales coach whispering winning strategies in your ear.

What is your favorite aspect of this product?

HubSpot Sales Hub's deal pipeline management is an absolute beast in the sense that it allows us to see every single opportunity at every stage of the sales process. We can track progress, identify potential roadblocks, and forecast revenue with incredible accuracy.

What do you dislike most about this product?

Right now, it feels a bit clunky compared to some standalone email marketing platforms. Having a more seamless integration for email campaigns and automated sequences would be a welcome improvement for our team

What recommendations would you give to someone considering this product?

Speaking from an experienced user's point of view, HubSpot Sales Hub is a perfect fit for growing sales teams, especially those who haven't yet implemented a dedicated CRM platform

Pros

  • Continually Improving Product
  • Enables Productivity
  • Trustworthy
  • Efficient Service
  • Role: Information Technology
  • Industry: Healthcare
  • Involvement: End User of Application
Validated Review
Anonymous Reviewer

Submitted Mar 2024

HubSpot Sales Hub Has Been a Powerful Solution

Likeliness to Recommend

10 /10

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Josh H.

  • Role: Sales Marketing
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Feb 2024

Easy to use but needs newer innovative features

Likeliness to Recommend

8 /10

What differentiates HubSpot Sales Hub from other similar products?

Ease of use and how simple the platform is. Other CRM softwares can be over engineered and complicated, at least HubSpot sticks with what it knows and does it well.

What is your favorite aspect of this product?

How easy it is to use and the built in dialer. Many CRM's lack a well made dialer with call recording functionalities.

What do you dislike most about this product?

No next/previous button. A very small thing however it really helps with productivity.

What recommendations would you give to someone considering this product?

Great CRM to go for. Nothing out of the ordinary and not overly complicated but I wish they were slightly more innovative with their software.

Pros

  • Performance Enhancing
  • Enables Productivity
  • Respectful
  • Security Protects

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